Georganna Hall
The Bronx
Summary
Dynamic and dedicated professional with a positive attitude and strong communication skills, experienced as a Teacher's Assistant at Sunshine Learning Center. Successfully enhanced student engagement through effective classroom support and collaborative teamwork, while maintaining a safe learning environment. Proficient in material preparation and CPR, fostering a nurturing atmosphere for student growth.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Teacher's Assistant
Sunshine Learning Center
New York, NY
08.2021 - Current
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Completed daily reports on attendance and disciplinary performance.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
Teacher's Assistant
Brighter Babies Early Development Center
Long Island City, NY
09.2021 - 08.2022
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Supervised children during in-classroom activities and on playground.
- Engaged and entertained children through recreational and educational activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Encouraged children to interact with each other and participate in group activities.
- Communicated with parents to inform about child's progress and classroom behavior.
- Prepared for lessons by gathering educational materials and setting up equipment.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Organized snack time and nap hours.
Special Education Paraprofessional
International Institute for the Brain
New York, NY
07.2018 - 03.2021
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Maintained positive attitude and affirmatively communicated with each student.
- Partnered with speech therapists, occupational therapists, and other related service providers to ensure comprehensive support for each individual student''s growth and progress.
- Responded proactively to emerging challenges by adapting instructional strategies as needed, ensuring continuous progress toward established goals for each student''s academic success and personal growth.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
Secretary/Direct Support Professional
SCO Family Services
The Bronx, NY
04.2016 - 07.2018
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Administrative Assistant/Recruiter
The Beacon Group
Old Northern Blvd, Long Island
06.2015 - 04.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Research Assistant
City College of New York
New York, NY
08.2014 - 09.2014
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
- Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
Childcare Provider
Christ Family Community Church
The Bronx, NY
09.2002 - 03.2014
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
Customer Service Representative
Environmental Control Board
New York, NY
05.2008 - 06.2010
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Early Childhood Education
Grand Canyon University
Phoenix, AZ05-2027
Skills
- Positive attitude
- Effective communication
- Calm and patient demeanor
- Computer skills
- Collaborative teamwork
- Relationship building
- Classroom management
- Classroom support
- Material preparation
- CPR and first aid
- Clerical support
- Friendly and outgoing
Certification
- First Aid Certification
- CPR/AED Certification
Timeline
Teacher's Assistant
Brighter Babies Early Development Center
09.2021 - 08.2022
Teacher's Assistant
Sunshine Learning Center
08.2021 - Current
Special Education Paraprofessional
International Institute for the Brain
07.2018 - 03.2021
Secretary/Direct Support Professional
SCO Family Services
04.2016 - 07.2018
Administrative Assistant/Recruiter
The Beacon Group
06.2015 - 04.2016
Research Assistant
City College of New York
08.2014 - 09.2014
Customer Service Representative
Environmental Control Board
05.2008 - 06.2010
Childcare Provider
Christ Family Community Church
09.2002 - 03.2014
Bachelor of Science - Early Childhood Education
Grand Canyon University