George Agyen
East Windsor,NJ
Summary
Cybersecurity student pursuing a Bachelor of Science in Cybersecurity and Information Assurance at Western Governors University. Experienced in Governance, Risk, and Compliance (GRC), Risk Management Framework (RMF), and NIST-aligned security documentation. Proficient in IT support, security controls, and compliance processes. Actively seeking entry-level opportunities in GRC, ISSO, SOC, or Compliance Analysis.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Information System Security Officer (ISSO)
Academic Projects
01.2024 - Current
- Executed school-based ISSO project implementing NIST Risk Management Framework for simulated federal information systems.
- Conducted system categorization utilizing FIPS 199/200 and selected security controls from NIST SP 800-53.
- Developed System Security Plans, Security Assessment Reports, and Plans of Action & Milestones as part of coursework.
- Performed security control assessments and vulnerability analyses to identify gaps and recommend mitigations.
- Applied control scoping techniques based on system impact levels and security requirements.
- Simulated continuous monitoring activities, including change tracking and updates to security documentation.
- Reviewed security artifacts to ensure compliance with RMF and federal standards.
IT Help Desk Support
Total Tech Inc
North Brunswick, NJ
05.2021 - 06.2023
- Provided Tier 1 technical support to end‑users, resolving hardware, software, and connectivity issues.
- Documented troubleshooting steps and solutions to improve knowledge base efficiency.
- Assisted in deploying security patches and updates to maintain compliance.
- Diagnosed and resolved hardware, software, and network issues promptly.
- Guided users through troubleshooting steps to resolve technical problems.
- Performed password resets, account unlocks, and access permissions management.
- Collaborated with senior IT staff to resolve complex technical issues.
- Educated staff on best practices for IT security and software use.
Education
Bachelor of Science - Cybersecurity and Information Assurance
Western Governors University
12-2026
Skills
- NIST compliance
- Risk management
- Vulnerability assessment
- Documentation skills
- NIST Risk Management
- Compliance standards
Certification
• CompTIA Security+
• CompTIA Network+
• CompTIA A+
• Google IT Support
• ITIL Foundation Certificate IT Service Management
• CompTIA Network+
• CompTIA A+
• Google IT Support
• ITIL Foundation Certificate IT Service Management
Timeline
Information System Security Officer (ISSO)
Academic Projects
01.2024 - Current
IT Help Desk Support
Total Tech Inc
05.2021 - 06.2023
Bachelor of Science - Cybersecurity and Information Assurance
Western Governors University