George Albany

• Served as lead Technical PM supporting agency's global iT equipment refresh to include network, wireless, security, desktop, peripheral (printers, MFDs, facsimile Teleconferencing (VTC) systems
• Created and gained management and government customer approval for continued incremental technical refresh schedules concerning approx. 10 hub sites and hundreds of tail sites
• Drafted and gained customer contractual sign-off for time and material budgetary allocation for several individually budgeted Service Task Orders (STO)
• Interviewed and provided hiring input for Refresh Installation team members at several actively supported agency hub sites
• Presented bi-weekly status updates concerning IT refresh, as well as new VTC installations concerning all supported domestic and global sites
• Created and presented refresh and installation surge proposals to government customer

• AVMM VTC PM during stand-up of Service Project's VTC Install/Refresh teams. Assisted in creating initial VTC conference room system install/refresh processes to include SupportIT integration.
• Directly managed three to six AVMM engineers from assignment to completion of AVMM VTC conference room installs/refreshes
• Served as project lead for several AVMM VTC conference room installations; each project completed on time, using only assigned labor resources
• Completed individual VTC Service Level Agreement (SLA) tickets to include tasks anywhere from level 1/2 VTC system troubleshooting to VTC system cable management
• Managed network, desktop (IT and telephony) and AVMM aspects of mid-sized (25 to 75 end users) to large (75+ end users) newly renovated offices and temporary office swing spaces
• PM for largest current in-flight new installation on campus. Made successful PM transition by actively interviewing and meeting with outgoing contract PM, PM management and customer stakeholders
• Created and updated Service Project (SP) Contract Data Requirements Lists (CDRLs) to include project objectives, assumptions, plans, schedule, risk registry and Service Project Plan Change Directory (SSP CD)
• Collaborated with internal service Project Managers from Local Support, Telephony, Networks and Cabling teams to create the initial contract's SP process. Contribute to periodic process upgrades based on After Action Reviews (AARs).
• PM for first PMG Service Project under new contract, as well as PM for other high-profile projects in terms of customer project size and turn-around time

• Managed computer based training (CBT) and government website development projects through design, implementation and operations and maintenance (O&M) stages utilizing Agile lifecycle methodologies
• Hosted sprint planning, review and sprint retrospective meetings, as well as daily scrum meetings. Assisted in evolving ADG's Agile lifecycle development processes, to include lifecycle documentation and archiving.
• Worked directly with internal contract finance department to make certain contract-assigned Labor Categories (LCATs) are used at optimal burn rates
• Created Statements of Work (SOWs), project definitions, schedules and proposed budgets for new government business proposals
• Reported project design and implementation plans/status against project budgetary status directly to customer POCs to include project CORs/TCORs
• Wrote justifications for budgetary adjustments of specific LCAT funds based on evolving contract deliverables

• Supported government project leads in administering projects based on PMI standards and practices. These technical initiatives were created to maintain existing government technological capabilities, systems, and/or products.
• Coordinated and administered weekly project update meetings to include scheduling, presenting, taking meeting minutes, distributing and uploading (to SharePoint) meeting minutes
• Created, updated, and maintained MS Project schedules and SharePoint pages for government-administered technical efforts
• Created, updated and maintained weekly project update quad charts to be presented to government leadership by government project lead counterparts. Prepared government lead prior to weekly update meeting with government leadership.
• Created, compiled, and edited subcontractor Monthly Activity Report (MAR) for submission to prime contractor

• Created and implemented project definitions, schedules, budgets, and objectives for medium to large sized enterprise IT projects. Prepared detailed SOWs and gained concurrence and approval from stakeholders regarding various project aspects.
• Participated in delivery assurance reviews to ensure adherence to project management policies and procedures.
• Assisted in staffing of projects. Organized project team members to ensure communication and understanding of deadlines, assignments, and objectives. Participated in project work as applicable.
• Managed project triple constraints (time, cost, scope), as well as quality by overseeing project deliverables. Ensured schedules and budgets were met.
• Performed ongoing review of project status; identifying possible project risks. Recommended and implemented risk mitigation solutions as approved and as appropriate.
• Interfaced with project team members and stakeholders to manage changes to projects which may involve changes to technical and/or business requirements and schedule
• Managed client, company, and project team expectations in terms of agreed upon project performance by obtaining, providing, and monitoring project metrics

Tenure Highlights

• Awarded “Employee of the Quarter” (2nd Quarter 2010) for outstanding work in directing major software platform release on production network. Release had high visibility, with customer deploying high-level government representatives to observe tsoftware cut-over.
• Served as Product Manager for software application which became company's second largest commercial product. Managed team that brought application from concept, through requirements development, to successful execution of proof-of-concept in production environment.
• Served as CONUS Project Lead of company's largest international project. During tenure as Project Lead, project consistently grew in terms of production numbers; experiencing five largest monthly production spikes project had experienced to date.
• Named Program Support Manager. Built and managed contract analysis team that creating many adopted project policies and procedures
• Member of Engineering Process Group (EPG), specially selected by technical leadership group based on knowledge and adherence to industry best practices and processes. EPG oversaw implementation of Capability Maturity Model Integration (CMMI) Level 2 rating effort

Systems Engineer

• Researched emerging market technologies
• Worked closely with Engineering Services Division (ESD) to determine production feasibility of new products to be added to our commercial product suite
• Analyzed government and commercial sector Request for Proposals (RFP) . Made recommendations to Business Development pertaining to contract award feasibility based on current in-house technical capabilities.
• Wrote, edited, and approved white papers on existing and emerging products
• Provided input, analyzed, and/or wrote technical aspects of customer proposals
• Participated in design and requirements development for customer product and project solutions

Product Manager

• Formed and maintained software product development team in compliance with Work Breakdown Structure (WBS) as defined by proof-of-concept contract
• Managed development of internal requirements that allowed us to meet all proof-of-concept development goals
• Oversaw procurement of all hardware and third-party partner software required for product implementation. Purchased all required equipment and software licensing below contract budget.
• Participated in contract negotiations with third party software vendors. Developed a successful business relationship with product's main development partner.
• Managed development team and production implementation team. Met all proof-of-concept deadlines.
• Created required Monthly Service Reports (MSR) and all other required contractual documentation. Served as company POC for contract liaison.
• Created Proof-of-Concept Accuracy (POC-AR) and Performance Reports (POC-PR); successfully demonstrating all required product capabilities defined in proof-of-concept contract. Present findings to high-ranking government officials garnering very positive feedback for product

• Closed high ticket natural stone sales (average purchase $5 to $15k) with nationwide customers through both verbal and written communication
• Prospected for new sales opportunities by calling on qualified web and telephone-based leads
• Defined and maintained customer expectations by brokering natural stone inventory and coordinating shipment of high volumes of material
• Interviewed, hired and trained new account executives in Baltimore sales office
• Created training curriculum which became standard for “on-boarding” new account executives
• Met or exceeded sales objective in each month of employment. Exceeded sales objective by 20% in 20 out of 25 months. Exceeded sales objective by 100% in eight out of 25 total sales months.

• Promoted to Senior System Test Engineer after successful test, release, and deployment of new products to include SMS Roaming, Shipboard Network Capability (SNC), and CPU Blade Platform Development
• Created system test documentation which was adopted as System Test Department's standard testing processes
• Worked with software team to develop and implement standardized software release and patching cycle
• Served as Deputy Project Field Manager for company's largest domestic CDMA network implementation to date. Remained Project Lead for network after initial implementation. Oversaw two significant network expansions after initial installation.
• OCONUS Project Manager during implementation of first GSM public subscriber network in Afghanistan. Managed team that installed GSM networks in country's five largest markets, interconnecting all networks while becoming company's largest network implementation to date.
• Technical Operations Project Manager for GSM network implementation in Guinea-Bissau; company's second largest GSM network implementation to date
• Technical Operations Project Manager for both Afghanistan and Guinea-Bissau GSM networks after initial network deployments

• Served as primary technical installation contact for international customers to include Nextra (Eastern Europe), ntl Group Limited (UK) and BT (UK/Spain)
• Troubleshot, diagnosed and tracked server communications issues. Escalated satellite connectivity issues to satellite communication department when necessary
• Troubleshot customer network connectivity issues using ping, traceroute, nslookup, telnet, SSH, whois and other Linux-based network applications and tools
• Assisted customers in configuring latest Linux security protocols and best practices for internet streaming media and Usenet news caching servers