George Anthony Sabol
Dallas,Texas
Summary
Strategic cloud and migration operations leader with expertise in automation, AI enablement, and analytics modernization. Drives cloud migration programs by aligning cross-functional teams, enhancing customer sentiment, and converting operational data into strategic assets. Develops AI-powered systems that empower field teams to prioritize high-value customer engagement while fostering continuous improvement through scalable systems and intelligent decision frameworks.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Migration Operational Success & Automation Lead
Amazon Web Services (AWS)
Seattle, Washington
10.2020 - Current
- Led automation, optimization, and operational excellence initiatives across AWS Migration Programs, enhancing support for Business Development Managers (BDMs) and Customer Success Managers (CSMs).
- Drive operational strategy for migration programs in partnership with AWS Partners, Legal, and Finance teams to streamline approvals, and contract workflows.
- Automate high-friction operational workflows, reducing manual reporting and administrative overhead, allowing field teams to repurpose time toward direct customer interaction.
- Lead the team’s QuickSuite Reporting & Analytics transformation, converting fragmented migration data into centralized, real-time strategic intelligence that:
- Improves customer sentiment through proactive engagement
- Implemented AI-powered knowledge hubs to centralize migration playbooks, funding guidance, compliance documentation, and partner frameworks, improving accessibility and efficiency.
- Deploy agentic AI capabilities enabling:
- Natural language data queries for real-time insights
- Implemented Generative AI (Knowledge Hub) to enable teams to have a unified search experience across multiple data sources.
- Predictive indicators for deal velocity, sales pipeline, attainment, forecast and customer health
- Established scalable governance frameworks to ensure program compliance, optimize funding, and achieve measurable migration outcomes.
Director (Program Manager / Architect) – Reporting Information Solutions
T-Mobile US
Bellevue, USA
11.2017 - 10.2020
- Defined and communicated enterprise technical vision for Reporting, Analytics, and ML/AI solutions across Marketing, Retail, Customer Care, B2B, and Home & Entertainment.
- Transitioned on-prem systems to Azure Cloud, enhancing scalability and performance.
- Minimized on-prem reliance by 40%, optimizing resource allocation for cloud transition.
- Reduced yearly operating costs by $3M
- Enabled shift from weekly releases to on-demand deployment
- Delivered automated CI/CD pipelines accelerating release cycles and increasing product autonomy.
- Managed offshore technical teams delivering high-quality solutions on time and on budget.
- Led Lean SAFe Agile cultural transformation initiatives across the organization.
- Bellevue, WA
Senior Manager (Program Manager / Architect) – Sales & Service Information
T-Mobile US
Bellevue, USA
05.2011 - 10.2017
- Led Business Intelligence Development Team supporting Sales and Customer Care channels.
- Designed and implemented analytics platform enhancing decision-making capabilities for 6,000+ retail stores.
- Consolidated 50+ Excel reports into a single comprehensive document, streamlining reporting processes.
- Decreased service level agreement (SLA) response time from hours to minutes.
- Enabled real-time decision-making for store managers
- Modernized reporting architecture, increasing scalability and responsiveness to business needs.
- Bellevue, WA
Manager (Program Manager / Engineer) – Customer Care Reporting Solutions
T-Mobile US
Bellevue, USA
02.2006 - 04.2011
- Managed BI platforms to enhance frontline customer care reporting and analytics capabilities.
- Facilitated data-driven performance insights that informed strategic decisions across service channels.
- Bellevue, WA
Manager – Web & Procurement Modernization
Western Wireless (Alltel/Verizon)
Sammamish, USA
10.2001 - 01.2006
- Modernized procurement fulfillment systems, streamlining processes and improving operational efficiency.
- Streamlined operational processes to achieve a 33% reduction in annual costs.
- Optimized support operations to significantly lower costs by half.
- Accelerated product launch timelines by implementing streamlined processes.
- Delivered corporate web portal initiatives to enhance user experience and engagement.
- Sammamish, WA
Test Lead – Microsoft Data Access Component (MDAC)
Microsoft
Redmond, USA
09.1999 - 09.2001
- Developed MDAC testing plans to ensure compatibility and functionality across Windows, Office, Visual Studio, and SQL Server.
- Coordinated cross-functional efforts to improve product reliability and performance, contributing to enhanced user experience.
- Redmond, WA
Education
Bachelor of Science - Information Technology
University of Phoenix
Phoenix, AZSkills
- AWS
- Microsoft Azure
- Databricks
- Delta Lake
- ML/AI
- CI/CD Pipelines
- DevOps Practices
- Microsoft SQL Server
- Power BI
- Power Apps
- NET
- C#
- MVC
- APIs
- Jira
- Confluence
Websites
Certification
- SAFe Agile & Leading SAFe
- DevOps & Architecture
- Security: CCPA, SOX
- Microsoft Azure
- Databricks & Delta Lake
Additional Information
U.S. Coast Guard – IT & Trainer (Veteran), Founder – iWinDesigns LLC (Technology Consulting)
Core Expertise
- Cloud Migration Programs (AWS & Azure)
- Migration Operational Excellence & Governance
- Automation & Workflow Optimization
- AI Enablement & Agentic AI Systems
- Revenue Operations & Strategic Analytics
- Business Development & Customer Success Enablement
- Partner, Legal & Finance Cross-Functional Alignment
- Reporting & BI Modernization (QuickSuite, Power BI)
- Enterprise Architecture & Systems Modernization
- Lean SAFe Agile Leadership
Timeline
Migration Operational Success & Automation Lead
Amazon Web Services (AWS)
10.2020 - Current
Director (Program Manager / Architect) – Reporting Information Solutions
T-Mobile US
11.2017 - 10.2020
Senior Manager (Program Manager / Architect) – Sales & Service Information
T-Mobile US
05.2011 - 10.2017
Manager (Program Manager / Engineer) – Customer Care Reporting Solutions
T-Mobile US
02.2006 - 04.2011
Manager – Web & Procurement Modernization
Western Wireless (Alltel/Verizon)
10.2001 - 01.2006
Test Lead – Microsoft Data Access Component (MDAC)
Microsoft
09.1999 - 09.2001
Bachelor of Science - Information Technology
University of Phoenix