IT professional and military veteran with a combined 15+ years of network administration, troubleshooting, Desktop Support, IT desktop procedures, and network security. Ability to operate independently and in a team setting, provide clear communication, and meet deadlines in demanding environments—knowledge and skill in MS OS, network security, and hardware troubleshooting.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.