George Araiza
Administrative Assistant
San Diego,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Apple One
San Diego, CA
07.2019 - 03.2020
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Offered departmental administrative support.
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
- Monitored Director's work calendar and scheduled appointments, meetings and travel.
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
- Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
Customer Service Representative
San Diego County Bar Association
San Diego, CA
06.2018 - 07.2019
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Increased daily lawyer referrals by 300%.
- Answered constant flow of calls from individuals seeking lawyer referrals.
- Assisted callers in contacting lawyers who specialized in the area of law that applied to their particular legal issue.
- Sent emails to our member lawyers to find out what other counties besides San Diego county they were licensed to practice .
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
- Managed multiple projects simultaneously using organizational and analytical skills.
Legal Administrative Assistant
Kelly Services
San Diego , CA
07.2017 - 06.2018
- Maintained organized office and case-specific paper and digital files for easy tracking and retrieval.
- Reviewed wide-ranging contracts and agreements and summarized terms for easy assessment.
- Screened phone calls to effectively handle less important inquiries and keep senior staff free for more important matters.
- Researched state statutes, decisions, legal articles, codes and documents.
- Adhered to privacy laws to avert possible information breaches and protect client data.
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
- Executed record filing system to improve document organization and management.
Administrative Assistant
Manpower
San Diego , CA
07.2017 - 06.2018
- Routed incoming calls and faxes and drafted detailed messages to expedite response.
- Offered departmental administrative support.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Handled client correspondence and tracked records to foster office efficiency.
- Executed record filing system to improve document organization and management.
- Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
- Scheduled office meetings and appointments.
Tutor
Doctrina Tutoring
San Diego , CA
09.2013 - 06.2015
- Supported teacher instruction by discussing concepts and creating custom practice questions.
- Prepared lesson plans to meet goals identified in students' individualized study plans.
- Developed student confidence though attentive instruction in Reading, Writing, and Math applying positive reinforcement strategies.
- Updated required logs and student documentation to keep records accurate and current.
- Motivated students towards learning and studying to build self-confidence and reduce anxiety of failure in writing.
- Planned lessons for allotted time to strengthen weak subjects and build skills on stronger ones.
- Improved test scores by focusing on reading comprehension, math, and Algebra 1 tactics through one-on-one tutoring sessions.
- Met with students and discussed educational goals and expectations to initiate success strategies.
- Provided early intervention assistance to struggling students to boost understanding and performance.
Administrative Assistant
UCSD - Community Pediatrics
La Jolla, CA
03.2006 - 02.2008
- Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Processed invoices and expenses using FinancialLink.
- Managed accounts payable and re receivable.
- Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
Administrative Assistant
UCSD - Temporary Employment Services
La Jolla, CA
03.2000 - 06.2006
- Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Routed incoming calls and faxes and drafted detailed messages to expedite response.
- Processed invoices and expenses using financialLink.
- Maintained complex digital filing system for financial information.
- Managed accounts payable and receivable.
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
- Scheduled office meetings and client appointments for team of three professors.
- Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
Education
Bachelor of Arts - History
UCLA
Westwood, CA06.1995
Skills
- Office administration
- Performance improvement
- 55 WPM typing speed
- Project Management
- Travel coordination
- Grant report writing
- Legal administrative support
- Accounting familiarity
- AP/AR understanding
- Travel planning
- Spanish Fluency
- Administrative support
Timeline
Administrative Assistant
Apple One
07.2019 - 03.2020
Customer Service Representative
San Diego County Bar Association
06.2018 - 07.2019
Legal Administrative Assistant
Kelly Services
07.2017 - 06.2018
Administrative Assistant
Manpower
07.2017 - 06.2018
Tutor
Doctrina Tutoring
09.2013 - 06.2015
Administrative Assistant
UCSD - Community Pediatrics
03.2006 - 02.2008
Administrative Assistant
UCSD - Temporary Employment Services
03.2000 - 06.2006
Bachelor of Arts - History
UCLA
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