George Bacilio-Gonzalez
San Diego,CA
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Jersey Mikes
San Diego, CA
06.2019 - Current
- Trained new employees on store policies, procedures and customer service standards.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Conducted regular performance reviews of staff members in order to identify areas for improvement.
- Ensured compliance with all safety regulations throughout the store premises.
- Supervised cash handling processes to ensure accuracy of transactions.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Provided training to new employees on company policies and procedures.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
Skills
- Inventory management
- Employee phase 1 and 3 training
- Staff scheduling
- Team building
- Conflict resolution
- Staff management
- Merchandise ordering
- Store operations
- Store organization
- Performance evaluations
Certification
ServSafe Certified
Timeline
Assistant Store Manager
Jersey Mikes
06.2019 - Current
Similar Profiles
Charlotte MelvageCharlotte Melvage
Cashier/Sandwich Prep at Jersey MikesCashier/Sandwich Prep at Jersey Mikes
Abigail McCrackenAbigail McCracken
Team Employee at Jersey MikesTeam Employee at Jersey Mikes
Reed DouthitReed Douthit
Crew Member at Jersey Mikes Submarines And SaladsCrew Member at Jersey Mikes Submarines And Salads
Lindsey CooperLindsey Cooper
Team Member at Jersey MikesTeam Member at Jersey Mikes
Kamran HosseiniKamran Hosseini
Technician at SantiersTechnician at Santiers