George Baker
Smithtown,NY
Summary
Proven leader in sales and client relationship management, adept at pipeline development and strategic market penetration. At Solera, significantly grew territory and exceeded sales targets through innovative strategies and effective deal closing. Skilled in sales software and maintaining positive client relations, consistently driving revenue growth and surpassing objectives.
Overview
31
31
years of professional experience
Work History
Area Sales Director
Solera
Westlake , TX
11.2021 - Current
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Identified potential clients, built relationships, and negotiated contracts.
- Maintained a database of existing customers and prospective leads.
- Maintained open and ongoing communication with clients to meet needs and expectations.
- Collaborated with cross-functional teams including marketing, operations, finance.
- Identified new customers through pipelining, pre-qualification and territory analysis and management.
- Resolved customer complaints regarding sales and service.
- Collaborated with internal teams for successful execution of projects.
- Monitored competitors' activities, prices, products, and services in order to stay ahead of the competition.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Managed the sales pipeline and forecasted sales targets to ensure business objectives were met.
Territory Development Manager
CU Direct Corporation
Irvine, CA
01.2011 - 10.2021
- Conducted comprehensive market analysis to identify new business opportunities.
- Increased territory sales by implementing strategic market penetration techniques.
- Identified and resolved issues affecting sales performance in the territory.
- Implemented CRM strategies to improve customer engagement and retention.
- Prepared detailed sales reports to present to senior management.
- Provided training on products and services to ensure customer understanding of offerings.
- Conducted cold calls to offer services to potential customers.
- Resolved customer issues quickly and effectively while maintaining positive relationships.
- Planned and executed trade shows as part of a larger marketing strategy.
Account Manager
Who's Calling Inc.
Kirkland, WA
03.2004 - 12.2010
- Developed strategies to increase revenue from existing accounts.
- Provided product training and support to clients, enhancing their understanding and utilization of the company's offerings.
- Resolved client issues and complaints in a timely and effective manner, ensuring client satisfaction.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Participated in trade shows, conferences, and networking events to represent the company and attract new business.
- Conducted regular business reviews with clients to understand their needs and align products and services accordingly.
- Developed and executed strategic plans to penetrate new markets and acquire new clients.
Sr Vice President Sales
The Captus Group Inc
Hauppauge, NY
01.2000 - 03.2004
- Contributed to strategic planning and development of operations transformation roadmap as key member of executive team.
- Managed relationships with external partners, vendors, and stakeholders to ensure successful collaborations.
- Drove revenue by cultivating successful client relations.
- Implemented strategic offerings to enhance company's suite of products and services.
- Leveraged company's mission and vision statements to craft business strategies and boost revenue opportunities.
- Monitored competitors' activities to stay ahead of changes in the marketplace.
- Developed long-range plans for business growth, resulting in increase in annual sales.
Vice President Dealer Relations
Bank of America
Melville, NY
03.1994 - 01.2000
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
- Drove revenue by cultivating successful client relations.
- Identified needs of customers promptly and efficiently.
- Handled stressful situations professionally, maintaining composure under pressure.
- Communicated effectively with other departments within the dealership in order to coordinate activities related to sales transactions.
Education
Bachelor of Arts - Business
St Joseph's College
Patchogue, NY01-1987
Associate of Arts - Business
SUNY, Farmingdale
Farmingdale, NY06-1984
Skills
- Pipeline development
- Key account targeting
- Sales pipeline management
- Sales strategy development
- Client relationship management
- Deal closing
- Sales funnel management
- Sales software proficiency
- Cold calling
- Trade show representation
Timeline
Area Sales Director
Solera
11.2021 - Current
Territory Development Manager
CU Direct Corporation
01.2011 - 10.2021
Account Manager
Who's Calling Inc.
03.2004 - 12.2010
Sr Vice President Sales
The Captus Group Inc
01.2000 - 03.2004
Vice President Dealer Relations
Bank of America
03.1994 - 01.2000
Bachelor of Arts - Business
St Joseph's College
Associate of Arts - Business
SUNY, Farmingdale
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