Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

George Bass

Marshall,MN

Summary

Vice-President For Finance & Administrative Services ‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒ Dynamic, qualified, and highly ethical Accounting / Business Manager, with 15 years' experience in positions of increasing responsibilities, seeking to use experience and knowledge obtained in Executive Management MBA program to obtain executive- / director-level position at an organization that values dedication and commitment. Highly innovative business manager experienced in all aspects of accounting and finance, including the financial planning, reconciliations, reporting, budgeting, forecasting, and financial analysis; experienced in business operations such as developing and implementing process improvements that streamline workflow and cut costs efficiently. Experience in handling routine human resource functions such as recruitment, training and development, performance management, employee benefits, and employee relations as well as all payroll issues. …………………………. Results-driven expert in analyzing data, resolving problems, and providing superb customer service while handling sensitive and confidential information with the utmost professionalism. Excellent leadership (that transcends color, race, sexual orientation, or ethnic origin), interpersonal, organizational, written, and verbal communications skills; innate ability to build rapport with clients and colleagues and succeed in high-pressure, challenging, and deadline-driven environments. Experience in contract management and Principles of business law Capabilities of computer applications and hardware in the management of college business affairs Over 15 years' experience in Financial Management and best practices in Higher Ed. Strong background in personnel management and conflict resolution in Higher Ed. More than 15 years in governmental purchasing, best practices, and asset management More than 10 years in personnel management in Higher Ed. Wrote a hiring policy compliant with Tribal Government, State, and Federal labor laws. Broad experience in organization and management As a Director of Business Services, with a deep knowledge of Federal, state, and local laws, regulations, Native American Tribal laws, and policies affecting business operations in Higher Ed. Administration Business Manager Customer Service/Client Relations Financial Management/Control Accounts Receivable/Accounts Management/Compliance Financial Planning Payable Cost Reduction/Process Improvement Debt Facility Financial Reporting/Budgeting/Forecasting Grant Management/Compliance International Accounting Research/Analysis/Problem Resolution Great People Skills Diplomatic & Professional Six Sigma (Green Belt) RIVERLAND COMMUNITY COLLEGE DIRECTOR OF BUSINESS SERVICES GAAP Business/Financial Analysis Reconciliations/Balance Sheets Banking/Cash/Credit Management Communications/Problem Solving Team Leadership/Management Trustworthy & Responsible Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and efficient Director supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure Executive level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Organized and efficient executive supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service. Organized and efficient executive supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service. Hardworking and passionate job seeker with strong organizational skills eager to secure executive level position. Ready to help team achieve company goals. Hardworking and passionate job seeker with strong organizational skills eager to secure executive level position. Ready to help team achieve company goals.

Overview

28
28
years of professional experience

Work History

Director of Business Services

Southwest Minnesota State University
09.2022 - Current
  • Oversaw fiscal services program and budget and adhered to quality standards, policies, procedures, ordinances and regulations.
  • Developed comprehensive business cases, requirements documents and presentations.
  • Performed operational studies and recommended profitable activities and services for business services team.
  • Collected, analyzed and reported on performance metrics.
  • Interpreted, monitored and reported financial information and statistics.
  • Organized and updated databases, records and other information resources.
  • Cultivated strong relationships with vendors and partners supporting administrative operations.
  • Identified opportunities to streamline processes and improve office operations and efficiency.
  • Coordinated office events, seminars and meetings for staff and clients.
  • Created reports, presentations and other materials for executive staff.
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
  • Built and managed processes for tracking and monitoring department performance.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Negotiated and executed contracts on behalf of department.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.

Director of Business Services

Riverland Community College
11.2015 - 09.2022
  • Oversaw fiscal services program and budget and adhered to quality standards, policies, procedures, ordinances and regulations.
  • Developed comprehensive business cases, requirements documents and presentations.
  • Performed operational studies and recommended profitable activities and services for business services team.
  • Collected, analyzed and reported on performance metrics.
  • Interpreted, monitored and reported financial information and statistics.
  • Organized and updated databases, records and other information resources.
  • Cultivated strong relationships with vendors and partners supporting administrative operations.
  • Identified opportunities to streamline processes and improve office operations and efficiency.
  • Coordinated office events, seminars and meetings for staff and clients.
  • Created reports, presentations and other materials for executive staff.
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
  • Built and managed processes for tracking and monitoring department performance.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Negotiated and executed contracts on behalf of department.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Completed bi-weekly payroll for employees
  • Completed bi-weekly payroll for 23 employees

Business Manager

Northland Comm. & Technical College
03.2012 - 11.2016
  • Reliable & Hard WorkingPROFESSIONAL EXPERIENCEAREAS OF EXPERTISEPRINCIPLE RESPONSIBILITIES AND RESULTS
  • Supervise and coordinate the delivery of accounting services to properly account for all
  • College funds
  • Maintain accounting records according to applicable State and Federal laws, rules and regulations in accordance with Generally Accepted Accounting Principles
  • Review and approve monthly bank reconciliations and Swift to MnSCU reconciliations
  • Review the posting of transactions to college accounts to insure appropriate cost centers were used
  • Coordinate daily functions with Business Office staff to ensure timely completion
  • Manage all banking services and cash flow for the college and insure that adequate collateral is in place
  • Manage accounts receivable functions to insure the College collects all revenue to which it is entitled
  • Establish and maintain process and procedures for all invoices, receipts and collections
  • Periodically review daily cash reports and deposits to ensure that funds are deposited on a daily basis
  • Supervise the collection of tuition and fees
  • Monitor referrals of delinquent accounts to Minnesota Department of Revenue to ensure that process is completed in a timely manner every semester
  • Manage and coordinate the Drop for Non
  • Payment process to maintain accurate enrollment figures for the College
  • Supervise the maintenance of tuition and fee tables each semester to ensure that students are charged the roper amount and the appropriate revenue is collected by the College
  • Monitor the financial aid disbursement process
  • Review the weekly financial aid funds applied process to ensure that funds are disbursed appropriately to students and from the proper financial aid cost centers
  • Review the federal drawdown of funds each week to verify that the correct amounts are being requested and receipted to the proper cost centers
  • Coordinate the transfer of funds to Higher One in a timely manner so that students receive their aid disbursement amount
  • Set up security for college staff needing access to Higher One and serve as main point of contact with Higher One on any issues to be resolved on behalf of students
  • Manage the College insurance program to ensure that college property and vehicles are appropriately insured at replacement cost
  • Serve as the college contact on accounting issues with MnSCU finance staff, MnSCU internal auditors and external auditors
  • Oversee the accounts payable function to ensure that payments are being made timely, for the correct amount and to the appropriate vendors by accounts payable staff
  • Review the monthly purchasing card allocation process to ensure that cost centers are charged back appropriately through cost allocation and that monthly chargeback amount is in agreement with payment made to the purchasing card vendor
  • Serve as a back up to the college purchasing card coordinator so that questions can be addressed in coordinators absence
  • Oversee the purchasing process to ensure that state contracts and MnSCU Campus Service Cooperative contracts are used when appropriate
  • Review the student payroll process to ensure that payments made to students are accurate and timely and serve as the backup for process when business office staff that perform this function is absent
  • Serve as a college signer on professional technical and service contracts to ensure they are prepared appropriately
  • Update Business Office information (i.e., tuition and fee rates, policies and procedures, staff information) on college website
  • Serve as the Business Office contact with other College departments in regards to policies, procedures, training and reports
  • Develop and recommend ways to utilize technology to streamline, automate and increase workflow efficiency
  • Assist the Chief Financial Officer in the development and preparation of the annual budget plan
  • To support the College's Strategic Plan
  • Maintain the College chart of accounts to ensure that theay &2.3.Pageappropriate accounting structure is used for cost centers and general ledgers in ISRS
  • Authorize and approve security requests for all of the accounting security modules in ISRS and SWIFT systems
  • Evaluate current security for all areas and make necessary changes to ensure compliance with both internal and external security guidelines
  • Identify problems that occur in utilization of resources during the year and recommend transfers, expenditure corrections or other effective solutions
  • Maintain familiarity with the College budget situation to provide useful consultation to faculty and staff regarding the annual budget
  • Assist in the year end preparation of financial statements for the College
  • Responsible for the preparation of the Internal Control Business Cycle Worksheets that are required to be completed each year
  • Responsible for federal and state grant accounting and report preparation and working with grant program managers to ensure that reports are prepared accurately and in a timely manner
  • Prepare the College Bookstore budget with assistance from College Bookstore Coordinator and monitor budget through the year and adjust as conditions arise that impact the budget
  • Conduct periodic meetings with Bookstore staff throughout the year
  • Chair the College Auxiliary
  • Enterprises committee that reviews bookstore and vending operations
  • Provide leadership, oversight, management and supervision to the College Business Office and
  • Bookstore staff
  • Recommend, develop and implement supervisory processes for staff including: staff development, continual job clarification activities and motivation and improvement
  • Recommend the structuring of job responsibilities of employees, directing their service to both internal and external customers
  • Conduct evaluations of staff under direct supervision
  • Provide guidance and constructive criticism in accordance with union contracts and College policy
  • Recommend the review of positions for the purpose of reclassification or establishment of positions
  • Address disciplinary issues when necessary
  • Approve vacation, sick leave requests, overtime and approve timesheets
  • Ensure staff receive adequate training to enable them to perform their duties efficiently, accurately and safely
  • Assist with personal concerns related to job functions
  • Participate on search teams for selection of qualified candidates for college positions
  • Work with Chief Financial Officer to determine staffing needs
  • Interpret policies, procedures, regulations and employee union contracts
  • Prepare monthly financial reports for Riverland Community College Foundation for College Park
  • Housing and review with Executive Director of the Foundation so he/she is familiar with how operations are preforming
  • Assist with the annual Foundation audit
  • Ensure that all year end processes are completed
  • Ensure that all funds are balanced and accurate for College Park
  • Housing
  • Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of the organization as a viable business partner.3PaDemocratic Party Endorsed Candidate for Minnesota State House of Representatives
  • Principle Responsibilities and results:
  • Managed Campaign funds
  • Form and managed a campaign committee
  • Held political rallies around the district, and engaged in direct one on one conversations with my constituents
  • Participated in issues based political debates with my opponent
  • Website: www
  • Eor ebassforhouse.com, PRINCIPLE RESPONSIBILITIES AND RESULTS OVERSEE THE FINANCIAL MANAGEMENT OF GRANT FUNDS
  • Establish budget cost centers, monitor cash flow activity, and issue requests for cash flow assistance when necessary
  • Monitor budgets, track revenues, and expenditures; provide notification of budgetary issues
  • Collaborate with appropriate employees to develop cost center budgets
  • Collaborate with appropriate employees to track and reconcile grant activity
  • Ensure that all financial activity within grants is in accordance with established college and state policies/statutes and federal CFR's
  • Revise budgetary allocations as requested
  • Analyze budget requirement, budget compliance with state government regulations, and federal requirements
  • Track accounts receivable and grants receivable
  • Prepare cash receipt reports as necessary
  • Verify that cash receipt records are properly classified and recorded into ISRS
  • Reconcile bank deposits to accounting records
  • Investigate and correct differences
  • Direct personnel on procedures utilized to correct and record receipts
  • Communicate procedures necessary to correct incorrect entries
  • Balance revenue, expenditure and balance sheet accounts, as necessary
  • Prepare and enter adjusting/closing entries for year-end entries and financial statements
  • Allocate expenditures within cost centers to incur expenses
  • Conduct periodic audits of the funds to determine compliance with policies
  • Manage and monitor purchasing function to insure adherence to policies
  • Manage and monitor contract administration function to insure adherence to policies
  • Successfully presided over Service contracts, Professional Technical Contracts, Income Contracts, Inter
  • Agency agreements, RFPs', Fix Asset Management -annual inventory, proper recording of assets, etc
  • (NCTC)
  • Developed and implemented procurement policies and procedure that ensure proper checks & balances (Northland Community & Technical College)
  • PREPARE PERIOD FISCAL REPORTS AND SUMMARIES OF REVENUES AND EXPENDITURES AS NEEDED TO
  • INSURE EFFICIENT FISCAL OPERATION OF THE GRANT FUNDS
  • Prepare periodic summaries of revenues and/or expenditures as requested or required by federal timelines.ات
  • Prepare local, State, and Federal fiscal reports during and following the funding periods
  • Develop and prepare financial reports as necessary for both internal and external use, analyze information, and make recommendations for improvement
  • Assist the Office of the Chancellor in preparation of year-end financial statements as necessary
  • Fiscal reports shall be completed and submitted by requested date and required timelines
  • Oversee and generate necessary reports to satisfy state, federal, and other regulatory agencies
  • Evaluate reports of fiscal operations to maintain accurate and up-to-date information, including accounts
  • Receivable and accounts payable
  • Exercise supervision so that applicable labor agreements and plans are equitably administered and employees will effectively perform assigned job duties to achieve section objectives
  • Assess the qualifications of candidates and recommend hiring of employees to perform job duties to achieve program objectives
  • Assign employees to work units to meet the program objectives
  • Evaluate employee performance, reward or discipline employees and promote, suspend, discharge or change their status according to their performance
  • Assign job duties, train, and direct employees in the execution of job responsibilities to achieve annual work plan objectives
  • Mediate and adjust grievance of employees according to the requirements of the appropriate contract or plan
  • Direct the writing of employee position descriptions and approve the establishment of assigned work tasks and assign to work units to achieve program objectives
  • Administer applicable labor contracts and/or plans fairly and equitably and in accordance with statewide employer policy
  • Perform all supervisory tasks in accordance with established equal opportunity, Affirmative Action, nondiscrimination, and employee safety policies and procedures
  • Direct staff training needs and approve staff development plans
  • Approve timesheets and leave requests
  • ENSURE COMPLIANCE WITH THE COLLEGE'S AFFIRMATIVE ACTION PLAN AND ENSURE EQUITABLE
  • TREATMENT OF ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT
  • Assist the Affirmative Action Officer in identifying and resolving problems and in eliminating barriers, which inhibit equal employment opportunities
  • Demonstrate good faith effort to hire and promote qualified protected group members in goal units where under-utilization currently exists within the department
  • Take steps necessary to prevent harassment or other discriminatory actions by affirmatively raising the subject, expressing strong disapproval, informing employees of their rights to raise the issues of harassment or discrimination, and making it known that disciplinary action will be taken against employees who engage in any form of discrimination or harassment of other employees; or who retaliate against any other employee filing a complaint, cooperating in an investigation or otherwise participating in any action under the Affirmative Action Plan
  • Notify the department's Affirmative Action Officer immediately when made aware of complaints of harassment or discrimination, or retaliation, for participating in any action under the Affirmative Action
  • Plan
  • Fully investigate complaints of harassment, discrimination or retaliation in conjunction with the Affirmative
  • Action Officer
  • Maintain currency on language in the Affirmative Action Plan and perform specific duties as may be assigned in the Plan.ຄ
  • P3
  • SUPERVISE THE MANAGEMENT OF THE EAST GRAND FORKS CAMPUS BUSINESS OFFICE
  • Supervise daily activity in the business office to assure that policies and procedures are followed
  • Make recommendations on updating and improving procedure manual
  • Evaluate monthly and annual reports of fiscal operations to maintain accurate and up-to-date information, which would include Accounts Receivable and Accounts Payable
  • Conduct periodic audits of the business office to determine compliance with MnSCU and state policies
  • Provide requested reports to faculty and supervisory staff
  • Oversee college inventory process
  • Monitor purchasing and contract administration functions to insure that MnSCU and NCTC policies are followed in regards to purchasing
  • Direct other personnel on procedures utilized to record receipts and the disbursement of financial aid
  • Train staff in specific procedures to be used in cash receipts
  • Monitor performance of staff through daily cash verification
  • Evaluate the excellence/deficiencies of work performance as to quality and quantity of work being performed and direct staff as to how work performance can be enhanced
  • Resolve procedural problems which occur with personnel
  • Review business office processes to maintain best practice and audit compliance
  • MANAGE THE RECONCILIATION OF NUMEROUS COLLEGE ACCOUNTS
  • Verify all accounts are set up legally as required by MnSCU policies and regulations
  • Ensure all expenditures are legal
  • Ensure all revenue and expenditure items are coded correctly
  • Assist MnSCU office in preparing and entering adjusting/closing entries for year-end entries and financial statements
  • A
  • Develop and prepare monthly and annual financial reports for both internal and external use, analyze information and make recommendations for improvement
  • B
  • Develop TO PREPARE PERIODIC FISCAL REPORTS AND SUMMARIES OF REVENUES AND EXPENDITURES AS NEEDED
  • TO INSURE EFFICIENT FISCAL OPERATION OF THE COLLEGE OR ANY OF ITS INDIVIDUAL DEPARTMENTS AS
  • NEEDED
  • Provide ISRS training to college employees in the use of the purchasing module and for proper use of procurement card
  • Prepare periodic summaries of revenues and/or expenditures as requested by individual departments or activities of the college
  • Prepare local, State, and Federal fiscal reports during and following the funding periods
  • Assist the MnSCU System Office in preparation of year-end financial statements for the System Office
  • Financial Reporting department
  • Ensure that all required fiscal reports are completed and submitted by the date requested.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
  • Assisted with hiring process and training of new employees.
  • Executed business plans to further strengthen and maximize territory sales and profits.
  • Anticipated financial impact from operational issues and worked with leadership to develop solutions.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

Grants Project Administrator

Northland Comm. & Tech. College
03.2012 - 11.2016
  • As the fiscal agent /account manager, responsible for managing two grants each worth est
  • 5M over a three- year period
  • Perform standard financial duties to ensure accurate, timely and appropriate data to the College and reporting to the granting agency
  • Manage and monitor financial activities to ensure use of generally accepted accounting principles (GAAP)
  • Responsible for the financial management of grant funds, including:
  • Establish budget cost centers, monitor cash flow activity, and request cash flow assistance.agePage
  • Monitor budgets and track revenues and expenditures; provide notification of budgetary issues
  • Collaborate with employees to develop cost center budgets and to track and reconcile grant activity
  • Revise budgetary allocations, track accounts receivable, reconcile bank deposits and investigate and correct differences
  • Balance revenue, expenditure and balance sheet accounts; prepare reconciliations for the grant funds on a monthly basis; and prepare entries for year-end entries and financial statements
  • Manage and monitor purchasing, contract administration, and risk management functions to insure
  • Adherence to policies
  • Policy development and implementation
  • Ensure that all financial activity complies with college, state and federal policies/statutes
  • Prepare period fiscal reports and summaries of revenues and expenditures to ensure efficient fiscal operation of the grant funds
  • This includes creating financial reports and preparing periodic summaries of revenues and/or expenditures.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Optimized productivity by managing employee schedules, payroll operations and inventory transactions.
  • Identified and eliminated safety risks through additional training.
  • Completed accurate material and labor estimates for jobs ranging from small to large budgets.
  • Executed on-time, under-budget project management on complex financial issues for senior leadership.
  • Worked in collaboration with [Type] team to develop [Type] project.

Finance Assistant

White Earth Tribal and Community College
01.2011 - 01.2012
  • Processed employee payroll and tracked employee hours and related information
  • Recorded all employee changes affecting wages and exemptions in order to update master payroll records
  • Performed a variety of human resource functions such as recruitment, training and development; performance management; and employee relations
  • Settled payroll liabilities to comply with federal & state guidelines
  • Processed AP/AR, received billing and reconciled discrepancies
  • Monitored grant budgets to ensure compliance
  • Addressed concerns from employees and external customers regarding policy and accounts.

Business Office Manager

Center of Human Environment
11.2010 - 03.2012
  • Responsible for managing and handling the day-to-day and strategic accounting, human resources, and administrative duties for the center
  • Served as the acting executive director in his absence
  • Assisted the executive director in carrying out the general operation responsibilities
  • Using professionalism and communications skills, maintained a good rapport with current and prospective residents as well as staff members
  • Oversaw Profit & Loss (P&L) sheets using Quick Books, entered residents' payments and expenses into
  • Excel, and monitored resident's financial arrangements such as SS, SSI, VA and others
  • Worked closely with board members ensuring they understood the Center's financial operations
  • Authorized and accepted applications and assisted residents with related procedures as needed., Recruiting, Training, and Supervising Staff
  • Managing Budgets, keeping statistical and financial records
  • Planning, setting targets, assessing and improving probability
  • Ensuring Compliance with Licensing, Hygiene and health and safety legislations/guidelines
  • Promoting and marketing the business
  • Overseeing Stock levels, handling administration and paperwork
  • Ordering supplies, Performed accounting functions - AP/ARageProducing staff rosters
  • Handling customer enquiries and complains
  • Problem solving
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Maximized cash flow through optimal billing and collection processes.
  • Coordinated with vendors and suppliers to facilitate timely payments.

System Operator

Electrolux
01.2001 - 05.2005
  • Monitored and maintained proper chemical and oven temperatures to ensure quality product
  • Performed daily and weekly chemical calibration
  • Calculated shot times for various freezer doors using regression.
  • Troubleshot system stoppages and determined best course of action to maintain system up-time.
  • Monitored system and application availability and performance information to support efficient operation.
  • Counseled on project management, change management or leadership in introduction of new technology to support reporting and analytics.
  • Leveraged automation and scripting tools to monitor, maintain and first-level troubleshoot job and process automation.
  • Analyzed data streams to aid in creation of marketable platform extensions.
  • Partnered with system administrators to maintain operating system and application patch levels.
  • Maintained network users, mail accounts and directories to optimize network security.
  • Liaised with groups to assist in escalations and incident response, triage and resolution.
  • Collaborated with team to develop and communicate ideas and ways to improve system delivery and security.
  • Followed work orders precisely to identify equipment needed, materials required and sequences to correctly completing assignments.
  • Analyzed user requirements and developed solutions to meet needs.
  • Performed tests of functionality, security, and performance of different workstations and devices.

Manager

Subway Franchise
07.1998 - 12.2001
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

Accountant

Elf Oil Gambia Ltd
01.1996 - 01.1998
  • Maintained monthly trial balance of company (average monthly sales of over 13,000,000,000 Dalasis)
  • Managed AP process, payroll and employee benefits and oversaw and conducted monthly internal audits for finance department, sales department, consumer industry, and network department
  • Performed monthly debtor's age analysis and advised sales department
  • Maintained key relationships with vendors.

Education

Certificate - Payroll Administration

American Payroll Association - Certification
Las Vegas, NV
07.2009

Six Sigma Green Belt -

University of St. Thomas
Saint Paul, MN
06.2014

Luoma Leadership Certification - Leadership

Chair Academy
California
07.2023

MBA - Business Administration And Management

University of Mary
Bismarck, ND
12.2011

Bachelor of Arts - Business Management

University of Mary, State University
Bismarck, ND, GA
05.2009

Academic Excellence Award -

University of Mary
Bismarck, ND
05.2009

Skills

  • Communication Skills:
  • Microsoft Office Suite: Word, Excel (advanced), and PowerPoint; QuickBooks, SWIFT, Oracle
  • Process Management
  • Financial Management
  • Business Operations
  • Managerial Skills
  • Equipment Purchase Planning
  • Operational Improvements
  • Personnel Needs Assessments
  • Coordinate Service Contracts
  • Security Compliance
  • Department Leadership
  • Business Needs Identification
  • Service Quality Standards

Planning and Prioritization

  • Operational Standard Development
  • Control of Expenses
  • Customer Satisfaction Evaluation
  • Set Goals

Accomplishments

  • Handled all HR functions, employee benefits, Staff development, Training, Diversity, etc
  • Accomplishments;
  • Introduced outstanding benefits and compensation programs and processes that support organizational goals (Center of Human Environment)
  • Some of my duties include benefits administration, incorporation of an HRIS system that provide more integrity in employee benefit collection and execution process
  • Successfully recruited high-caliber candidates for positions at all levels in the organization, Chief diversity/affirmative action policy enforcement
  • (Center of Human Environment)
  • Work for a Native
  • American entity for more than 7 years which help cement the value of Affirmative Action and a diverse work place
  • Wrote, presented to senior administration, and help implement recruitment policies and procedures for an entire institution under the direction of the college president (White Earth Tribal and community
  • College -Wannetta Bennett, President)
  • Helped improve staff performance through the implementation of a full range of training and development programs pertinent to the key functions of the Institution (Training on how to provide exceptional customer Service, Preventing Sexual Harassment in the work place, Technology training "Smart boards" - White Earth Tribal and Community College)
  • Initiated performance-driven management processes for all levels of staff (Center of Human
  • Environment)
  • Handle employee benefits (Health, Dental, Retirement, 401K, budget analysis), internal policy audit (both HR, and Admin) (White Earth Tribal and Community College)
  • As a former member of "American Payroll Association" (APA), I supervised payroll functions of the college and ensure compliance with state and federal payroll guidelines and requirements (Center of
  • Human Environment)
  • Record of business process improvement that increase efficiency and quality of service
  • Developed and implemented internal controls, and processes that yield three clean federal Audits (one of which was by the office of the Inspector General of the U.S.)
  • Exceptional ability to unite people towards a common purpose through commitment and collaboration with all stakeholders and with a proven record on conflict resolution.

Timeline

Director of Business Services

Southwest Minnesota State University
09.2022 - Current

Director of Business Services

Riverland Community College
11.2015 - 09.2022

Business Manager

Northland Comm. & Technical College
03.2012 - 11.2016

Grants Project Administrator

Northland Comm. & Tech. College
03.2012 - 11.2016

Finance Assistant

White Earth Tribal and Community College
01.2011 - 01.2012

Business Office Manager

Center of Human Environment
11.2010 - 03.2012

System Operator

Electrolux
01.2001 - 05.2005

Manager

Subway Franchise
07.1998 - 12.2001

Accountant

Elf Oil Gambia Ltd
01.1996 - 01.1998

Certificate - Payroll Administration

American Payroll Association - Certification

Six Sigma Green Belt -

University of St. Thomas

Luoma Leadership Certification - Leadership

Chair Academy

MBA - Business Administration And Management

University of Mary

Bachelor of Arts - Business Management

University of Mary, State University

Academic Excellence Award -

University of Mary
George Bass