Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Affiliations
Timeline
Generic

George F. Batton

Lanesville

Summary

My name is George Batton. My current goal is for employment in an entry-level networking or IT position. I hope an employer will allow me to apply my experiences from previous employment, certifications, and college education. I plan to gain real-world IT experience and use it in other areas in this company. I will continue refining my networking, and IT knowledge while studying to test for the CCNP ENCOR.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Delivery Driver

Fedex 2S
01.2021 - Current
  • Drove box truck delivering packages
  • Planned delivery routes for optimal speed and fuel efficiency
  • Assisted other drivers with routes during peak season

Clinical Intake Specialist

Humana Inc.
04.2014 - 01.2021
  • Assisted healthcare providers and hospital staff in facilitating authorizations, waivers and referrals for members.
  • Navigated market guides and authorization grids to ensure proper payment of claims.
  • Explained processes to providers and members for proper facilitation of processes.

HSI Cable Technical Support

Charter Communications
04.2007 - 03.2012
  • Ensuring superior customer experience by addressing customer concerns
  • Demonstrating empathy and resolving problems on the spot.
  • Cross-trained and provided back-up for other customer service representatives when in need.
  • Resolved product/policy issues and shared benefits of new technology. Guaranteed positive customer experiences and resolved all customer complaints.

Military Police 5811

USMC
08.2000 - 08.2006
  • E-4 Corporal
  • Presidential Unit Citation
  • Honorable Discharge
  • Combat Action Ribbon
  • Operation Enduring Freedom 2003
  • Operation Iraqi Freedom 2004-2005
  • Provided Humvee security for supplies going north into Iraq from Kuwait ensuring safe travel for civilian contractors.
  • Worked in customs security and luggage inspections for military airports and in guarding and processing detainees. Ensuring safety and humane treatment of Iraqis while in Fallujah encampment.

Education

High School - undefined

Trinity High School
Louisville, Kentucky
06.2000

Associates Degree - undefined

Sullivan University
Louisville, Kentucky
09.2010

Associates Degree - Information Technology

Indiana Wesleyan University
Louisville, Kentucky
12.2020

Skills

  • Cisco equipment configuration and troubleshooting
  • Basic programming skills (Pseudo Code)
  • MS Word
  • Wireshark
  • Photoshop
  • Adobe Illustrator
  • MS Office

Certification

Cisco Certified Network Associate (CCNA) issued June 2025

CCNP ENCOR (In Process)

Hobbies and Interests

Carpentry, Farming, Landscaping & Permaculture, Computer Programming, History, Brazilian Jiu-jitsu, Philosophy, Theology

Affiliations

  • Assistant instructor and Brazilian jiu-jitsu black belt at Southern Indiana Martial Arts in New Albany Indiana from 2015 to present.
  • I teach kids and adult classes.
  • Previously jiu-jitsu instructor for Phil Back's Karate for Kids Academy in Clarksville Indiana from 2012-2014.
  • Member of Harrison Hills Baptist Church since February 2025

Timeline

Delivery Driver

Fedex 2S
01.2021 - Current

Clinical Intake Specialist

Humana Inc.
04.2014 - 01.2021

HSI Cable Technical Support

Charter Communications
04.2007 - 03.2012

Military Police 5811

USMC
08.2000 - 08.2006

High School - undefined

Trinity High School

Associates Degree - undefined

Sullivan University

Associates Degree - Information Technology

Indiana Wesleyan University

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