Reliable Collector with understanding of best practices in settling debts, recovering property, and managing sales. Veteran professional skilled in discharging assets. Eager to return to work after a extended absence.
Overview
6
6
years of professional experience
Work History
Collector 2
America First Credit Union
Page, AZ
04.2021 - 08.2023
Maintained accurate records of all collection activities in the system database.
Provided guidance and assistance to members who were facing financial difficulties.
Managed member accounts by obtaining payment information and updating records.
Negotiated payment arrangements with members who were past due on their accounts.
UNIVERSAL SERVICE REP
America First Credit Union - Page Branch
Page, AZ
08.2019 - 04.2021
Documented conversations with customers to track requests, problems and solutions.
Provided outstanding service to new and long-standing members by attending closely to concerns and developing solutions.
Asked probing questions to determine service needs and accurately input information into loan pro/in-branch.
Reviewed account and service histories to identify trends and issues.
Shift Manager
Subway
Page, AZ
08.2017 - 08.2019
Upheld company standards and compliance requirements for operations and cleanliness.
Documented receipts, employee hours and inventory movements.
Coordinated shift-based inventory receiving, auditing and restocking.