Summary
Overview
Work History
Education
Skills
Timeline
Generic

George Benton

Baltimore,MD

Summary

Dynamic technician with a proven track record at Hertz Car Rental, excelling in vehicle maintenance and customer service. Leveraged strong troubleshooting skills to enhance operational efficiency and reduce downtime. Trained team members effectively, fostering a collaborative environment while ensuring compliance with safety protocols. Committed to delivering high-quality service and support.

Overview

19
19
years of professional experience
2
2
years of post-secondary education

Work History

Technician

Hertz Car Rental
Hanover Md
06.2006 - 06.2025
  • Conducted routine vehicle inspections to ensure safety and compliance with rental standards.
  • Assisted in maintaining cleanliness and organization of vehicles in the rental fleet.
  • Operated tools and equipment for vehicle repairs and maintenance tasks efficiently.
  • Collaborated with team members to streamline vehicle processing workflows.
  • Diagnosed minor mechanical issues, providing timely solutions to enhance customer satisfaction.
  • Implemented best practices for vehicle maintenance, reducing downtime and enhancing service reliability.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Enhanced team productivity with thorough training on new technologies and procedures.
  • Enhanced operational efficiency, automating repetitive technical tasks where possible.
  • Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
  • Tested systems, noting issues and completing preventive maintenance.

Education

Home Building And Maintenance

North American Trade School
Baltimore, MD
07.2012

Automotive Technology Degree - Industrial Automation

Job Corps
10000 Old Court Rd
08.1992

Automotive

Lincoln Technical Institute
Automotive
07.2008 - 01.2022

Skills

Attention to detail

Customer service

Works Well Under Pressure

Multitasking and organization

Power Tools and Equipment

Written/Verbal communication

Troubleshooting

Installation and repair

Maintenance and repairs

Preventive Maintenance

Mechanical Knowledge

Equipment maintenance

Heavy lifting

OSHA compliance

Team Training

Timeline

Automotive

Lincoln Technical Institute
07.2008 - 01.2022

Technician

Hertz Car Rental
06.2006 - 06.2025

Home Building And Maintenance

North American Trade School

Automotive Technology Degree - Industrial Automation

Job Corps
George Benton