George Betancourt
South Salt Lake,UT
Summary
Detail-oriented guest service representative with 3 year of experience in the hospitality industry, specializing in customer service and operational support. Proven ability to maintain cleanliness and enforce rules while providing exceptional service to enhance customer experiences. Bilingual in English and Spanish, with a Food Handler Certification, committed to delivering high-quality service in fast-paced environments. Open to all kinds of work and eager to learn.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Building Manager
University of Utah
Salt Lake City, UT
08.2024 - Current
- Ensured safety standards by overseeing building operations for staff, students, and visitors.
- Managed opening and closing procedures, securing all access points effectively.
- Drafted incident reports to document safety concerns and events accurately.
- Troubleshot audio-visual issues in meeting rooms, enabling smooth presentations.
- Supported execution of school-wide events and activities to enhance community engagement.
- Staffed Information Desk and Recreation Desk, assisting guests and students promptly.
- Assisted with general building operations by providing necessary support where required.
Golf Services
TopGolf
Vineyard, Utah
11.2023 - 08.2024
- Ensured building safety by maintaining secure environment for staff, students, and visitors.
- Managed opening and closing procedures, securing all access points effectively.
- Drafted detailed incident reports documenting safety concerns and events.
- Assisted with general operations, providing support as necessary.
- Troubleshot audio-visual issues in meeting rooms to facilitate smooth presentations.
- Supported execution of school-wide events and activities for enhanced engagement.
- Staffed Information Desk and Recreation Desk, offering assistance and guidance to guests and students.
Crew Member
Culvers
Orem, Utah
05.2023 - 11.2024
- Maintained a clean and organized environment in both the dining area and kitchen to uphold restaurant standards.
- Delivered orders promptly while providing exceptional hospitality and customer service to all guests.
- Accurately handled cash and electronic transactions, ensuring a smooth and efficient checkout process.
- Operated fryers and prepared food items while strictly following health, safety, and quality standards.
Education
Bachelor of Science - Electrical Engineering
University of Utah
Salt Lake City05-2028
High School Diploma -
Utah County Academy of Science
Orem, UT07-2024
Associate of Science - University Studies
Utah Valley University
Orem, UT05-2024
Skills
- Teamwork
- Food service
- Hospitality and accommodation
- Time management
- Effective communication
- Conflict resolution
Accomplishments
- High Honors
- Deans list
- Flagship scholarship recipient
Certification
- Drivers license
- Food handlers permit
Timeline
Building Manager
University of Utah
08.2024 - Current
Golf Services
TopGolf
11.2023 - 08.2024
Crew Member
Culvers
05.2023 - 11.2024
Bachelor of Science - Electrical Engineering
University of Utah
High School Diploma -
Utah County Academy of Science
Associate of Science - University Studies
Utah Valley University
Similar Profiles
MELISSA ZELAYAMELISSA ZELAYA
Insurance Account Representative at University of UtahInsurance Account Representative at University of Utah
Tomas ZdanowiczTomas Zdanowicz
Teacher's Assistant at University of UtahTeacher's Assistant at University of Utah
Kasey MontanoKasey Montano
Lead Custodian at University of UtahLead Custodian at University of Utah
Kori MillerKori Miller
Hostess at Dave & Buster'sHostess at Dave & Buster's
Eleanor MalmborgEleanor Malmborg
Restaurant Hostess at Vail Resorts IncRestaurant Hostess at Vail Resorts Inc