Summary
Overview
Work History
Education
Skills
Timeline
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George Bourous

George Bourous

West Islip,NY

Summary

Forward-thinking Digital Marketer experienced working with cross-functional teams to achieve marketing and brand development goals. Skilled in online content development. Collaborates cross-functionally to create, execute and optimize fresh digital approaches.

Overview

5
5
years of professional experience

Work History

Client Manager

CGI Digital
08.2023 - Current
  • Acted as primary point of contact between team and diverse client portfolio, facilitating communication via phone and email correspondence
  • Initiated proactive discussions with clients to explore current and prospective product opportunities, driving engagement and fostering long-term relationships
  • Delivered tailored solutions, solicited feedback, and communicated results derived from offerings, ensuring client satisfaction and success in digital marketing endeavors
  • Collaborated closely with Account Executives to strategize and execute plans for client growth, emphasizing organization, clear communication, and solution-oriented approaches
  • Built and nurtured meaningful relationships with clients, serving as trusted advisor and advocate for their digital marketing needs
  • Supported clients in achieving their growth objectives, actively contributing to the realization of client goals and objectives
  • Generated measurable results for clients through effective utilization of products and services, driving tangible outcomes and demonstrating value
  • Maintained ongoing self-education on emerging trends and innovations in the digital landscape, ensuring the provision of cutting-edge solutions to clients
  • Played pivotal role in client retention efforts, prioritizing regular communication and proactive engagement to reinforce loyalty and satisfaction
  • Facilitated daily communication with Account Executives and collaborated closely with Digital Media team to provide timely updates and insights to clients.
  • Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Increased user base by promoting brand awareness and launching key marketing efforts.
  • Trafficked advertisements to target audience using specific algorithms for focused exposure.
  • Participated in brainstorming sessions to generate creative ideas for campaigns.
  • Researched and identified new opportunities for increasing company's social media presence.
  • Created content strategies for digital media.
  • Researched current trends and best practices to develop innovative and impactful campaigns

Management Trainee

Enterprise Rent-A-Car
08.2021 - 08.2023
  • Helped customers with vehicle choices, outlined coverage options, and wrote rental contracts in accordance with company procedures
  • Assisted customers with their vehicle return process by collecting accurate billing information and rental experience feedback
  • Collected and deposited money into corporate accounts, kept records of payments, and ensured accounts were balanced
  • Organized and planned fleet size on a recurring basis in order to align with local market demand
  • Led new employee training through interactive sessions covering customer service, sales, marketing, and software skills.

Restaurant Employee

Schatzi's Pub & Bier Garden
10.2020 - 01.2021
  • Developed multitasking skills working in a fast-paced gastropub, including cleaning tasks, customer assistance, and order fulfillment
  • Collaborated with servers, cooks, and management to identify gaps in the customer experience and provide assistance as needed.

Sales Associate

J.Crew Factory
06.2019 - 08.2019
  • Maintained data collection reports to ensure we could properly provide financial and customer records to corporate management
  • Collaborated with various members of the team to identify negative sales trends and build a mitigation plan to meet performance expectations
  • Defined and implemented up-selling strategies in the field, such as the recommendation of accessories and complementary goods.

Education

B.S. in Marketing -

SUNY New Paltz
New Paltz, NY
05.2021

Skills

  • Microsoft Excel
  • Adobe Photoshop
  • Illustrator
  • Google Analytics
  • Canva
  • Social Media Strategy
  • Visual storytelling
  • Campaign Management
  • Brand Awareness
  • SEO Optimization
  • Analytics and Reporting
  • Content Creation
  • Social Media Management
  • Excellent Multitasking
  • Positive Attitude
  • Facebook, Instagram, LinkedIn

Timeline

Client Manager

CGI Digital
08.2023 - Current

Management Trainee

Enterprise Rent-A-Car
08.2021 - 08.2023

Restaurant Employee

Schatzi's Pub & Bier Garden
10.2020 - 01.2021

Sales Associate

J.Crew Factory
06.2019 - 08.2019

B.S. in Marketing -

SUNY New Paltz

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George Bourous