Summary
Overview
Work History
Education
References
Timeline
Generic

George Bratcher

New Orleans,LA

Summary

Dependable person offering knowledge and physical fitness required to take on any challenge. Skilled in educating customers, inspecting work and maintaining records. Looking to bring many years' experience and take on challenging new role.

Overview

32
32
years of professional experience

Work History

RV Technician/ Shop Manager

Self Employed
Hammond , LA
04.2022 - Current
  • Reconstructed floors, walls and roofs to repair damage such as flooding.
  • Replaced worn tires and performed wheel alignments for improved vehicle handling.
  • Documented diagnostic testing and repair work to maintain accurate records on vehicles.
  • Conducted safety inspections of all internal components before returning the RV to customers.
  • Inspected and tested RV components to diagnose problems with engine performance or mechanical issues.
  • Discussed options to install to protect RV from damage.
  • Installed water heaters, furnaces and other equipment in RVs.
  • Tested and troubleshot equipment to locate source of problems and develop correction plans.
  • Used caulking compounds and piping to repair gas lines for safe RV operation.
  • Inspected RVs, including both camper and trailer models, to assess maintenance needs and identify faults.
  • Conducted troubleshooting tasks to diagnose issues and determine appropriate fixes.
  • Explained functionality of newly installed equipment to customers.
  • Installed new RV parts such as awnings, windows, doors, furniture, cabinets and other components.
  • Read work orders to understand and plan for specific service needs of different customers and RVs.
  • Repaired or replaced damaged walls and floors of RVs using carpentry tools.
  • Repaired roof leaks by removing old sealants and applying new sealant material.
  • Responded promptly to customer questions regarding repair work and explained diagnostics process for uncovering malfunctions.
  • Assisted in ordering necessary parts from suppliers when needed.
  • Kept work area clean by disposing hazardous materials properly.
  • Provided technical advice to customers regarding operation of their RVs.
  • Operated heavy machinery to transport RVs to different locations.
  • Troubleshot and repaired plumbing systems in RVs including water pumps, hot water tanks and holding tanks.

RV Technician/shope Manager

Camping World
Hammond, LA
10.2007 - 04.2022
  • Planned sequence of functions necessary prior to repair and replacement activities.
  • Installed and repaired water lines, drains and fixtures.
  • Replaced worn tires and performed wheel alignments for improved vehicle handling.
  • Completed daily paperwork on jobs and inputted data into [Software] system.
  • Conducted troubleshooting tasks to diagnose issues and determine appropriate fixes.
  • Operated heavy machinery to transport RVs to different locations.
  • Maintained records of completed repairs for future reference purposes.
  • Inspected RVs, including both camper and trailer models, to assess maintenance needs and identify faults.
  • Used caulking compounds and piping to repair gas lines for safe RV operation.
  • Discussed options to install to protect RV from damage.
  • Tested and troubleshot equipment to locate source of problems and develop correction plans.
  • Completed preventive maintenance for customers to keep machines running at peak levels.
  • Repaired or replaced damaged walls and floors of RVs using carpentry tools.
  • Performed electrical, plumbing, carpentry, and appliance maintenance.
  • Installed new RV parts such as awnings, windows, doors, furniture, cabinets and other components.
  • Inspected and tested RV components to diagnose problems with engine performance or mechanical issues.
  • Attended seminars related to the latest technology used in recreational vehicles.
  • Kept work area clean by disposing hazardous materials properly.
  • Conducted safety inspections of all internal components before returning the RV to customers.
  • Provided technical advice to customers regarding operation of their RVs.
  • Responded promptly to customer questions regarding repair work and explained diagnostics process for uncovering malfunctions.
  • Repaired roof leaks by removing old sealants and applying new sealant material.
  • Installed water heaters, furnaces and other equipment in RVs.
  • Tracked parts and materials used in repairs or replacements.
  • Read work orders to understand and plan for specific service needs of different customers and RVs.
  • Documented diagnostic testing and repair work to maintain accurate records on vehicles.
  • Explained functionality of newly installed equipment to customers.
  • Troubleshot and repaired plumbing systems in RVs including water pumps, hot water tanks and holding tanks.
  • Performed routine maintenance and repair on RVs, including brakes, suspension systems, electrical wiring, air conditioning units, heating systems, and appliances.
  • Diagnosed vehicle computer system malfunctions using diagnostic equipment.
  • Followed safety procedures while performing work on customer vehicles.
  • Managed shop jobs to complete work orders on time and keep tasks prioritized.
  • Reconstructed floors, walls and roofs to repair damage such as flooding.
  • Assessed parts in inventory to minimize shrinkage.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Recognized by management for providing exceptional customer service.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated with others to discuss new opportunities.
  • Understood and followed oral and written directions.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Coached, mentored and trained team members in order to improve their job performance.

Car Audio Installer

David's Car Stero
Baton Rouge , LA
06.1992 - 10.2007
  • Tested installed equipment for proper operation and sound quality.
  • Ran new wiring and cables to connect systems or bypass faults.
  • Organized inventory of parts and tools used in installation projects.
  • Completed installation tasks such as soldering connections and splicing wires.
  • Programmed aftermarket radios to work with vehicle electronics.
  • Ensured all safety protocols were followed during installations.
  • Mounted aftermarket head units into dashboards of various vehicles.
  • Efficiently removed seats, carpeting and panels to complete skilled installations and repairs.
  • Cleaned up work areas following completion of each job.
  • Installed and set up equipment such as stereos, two-way radios and security systems in [Type] vehicles.
  • Utilized specialized tools such as soldering irons or crimpers when needed.
  • Fabricated fiberglass panels to house speakers and other components.
  • Created customized wiring diagrams for complex installations.
  • Designed installation plans based on customer needs and budget.
  • Constructed enclosures for speakers, amps and other equipment to prevent shifting and optimize sound.
  • Spoke with customers to discuss nature of malfunctions and explain possible issues and repair plans.
  • Diagnosed and isolated system malfunctions with visual inspections, testing instrumentation and software systems.
  • Performed wiring of car audio components to factory wiring harnesses.
  • Installed equipment and accessories, including stereos and speakers, navigation tools and security alarms.
  • Removed seats, carpeting and interiors of doors.
  • Interpreted customer requests into a functional design plan.
  • Inspected and tested electronic systems to diagnose issues, using oscilloscopes and voltmeters.
  • Replaced and cleaned electrical or electronic components.
  • Maintained records of completed jobs, including photos or videos when applicable.
  • Recorded results of diagnostic tests, parts used and repairs performed.
  • Diagnosed and repaired electrical issues with car audio systems.
  • Provided technical support to customers regarding their car audio systems.
  • Repaired faulty wiring or damaged components in existing systems.
  • Estimated repair costs based on parts and labor charges.
  • Educated customers on the features of their new car audio system installations.
  • Soldered connections between wires and components as necessary.
  • Diagnosed and repaired equipment problems to return equipment to working order.
  • Constructed custom enclosures for subwoofers in vehicles.
  • Installed car audio systems, including speakers, amplifiers and subwoofers.
  • Drilled holes for fixtures and equipment, safely using electric drills and routers.

Education

High School Diploma -

Baker High School
Baker, LA
05-1986

Some College (No Degree) - Computer Science/Industrial Technology (CAD)

Southeastern Louisiana University
Hammond, LA

References

References available upon request.

Timeline

RV Technician/ Shop Manager

Self Employed
04.2022 - Current

RV Technician/shope Manager

Camping World
10.2007 - 04.2022

Car Audio Installer

David's Car Stero
06.1992 - 10.2007

High School Diploma -

Baker High School

Some College (No Degree) - Computer Science/Industrial Technology (CAD)

Southeastern Louisiana University

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George Bratcher