Detail-oriented Team Manager with a proven track record in competitive sales environments, adept at leading and motivating teams to enhance top-line performance. Exceptional communication skills facilitate effective collaboration and engagement, driving results in high-volume settings. Experienced in POS systems, money handling, and responsible alcohol service supports operational efficiency and customer satisfaction.
Maintain an accurate inventory of beverages, glassware, and other bar materials. Manage deliveries from suppliers including unloading cases of beer, wine, liquor. Ensure compliance with health department regulations by monitoring food preparation and storage practices. Reconcile discrepancies between sales reports and actual inventories at shift end. Track usage of liquor and other beverage ingredients to ensure cost-effective ordering of supplies. Assistance in resolving supply chain problems such as backorders, delayed shipments. Maintain accurate records of all purchase orders, invoices and contracts. Perform price comparisons among different vendors in order to get the best value for money. Developed strategies for cost reductions, improved inventory control and increased efficiency. Monitored stock levels and identified purchasing needs. Implemented efficient procedures for ordering materials from approved vendors. Ensure timely payments of invoices while maintaining positive relationships with suppliers.
Stocked bars with beer, wine, liquor and related supplies. Managed up to 2300 customers per shift while simultaneously assisting up to 20 event bartenders during concerts and events. Monitored patrons to keep alcohol consumption at designated levels. Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently. Stocked displays with new and transferred merchandise. Motivated team by giving constructive feedback to deliver exceptional patron experiences to all clientele. Monitored daily checklists and side worksheets to keep Bartenders and other staff members on task. Placed weekly liquor orders and performed daily liquor counts, maintaining adequate inventory. Stocked bars with beer, wine, liquor and related supplies.
Managed sales metrics and identified opportunities. Drove company initiatives. Monitored associate behaviors to ensure excellent customer service. Resolved customer inquiries, special requests or complaints. High level personal customer service focus and recommend merchandise based on customer needs. Administered closing and opening procedures and weekly payroll compliance.