George Calvo
Wilmington,CA
Summary
Detail-oriented professional with 20-plus years of experience in facilities and maintenance management, housekeeping services, and building operations. Recognized for exceptional leadership, problem-solving abilities, and commitment to maintaining operational excellence across diverse environments. Demonstrates expertise in supervising and managing maintenance, custodial, and security teams, optimizing vendor relations, and managing budgets to ensure efficiency and cost control. Proficient in implementing safety protocols, enhancing team morale, and achieving customer satisfaction through meticulous attention to detail and proactive management strategies. An experienced leader with the ability to manage multiple projects while ensuring compliance with regulatory standards, seeking a role as a Maintenance Manager, Building Manager, or Custodial Manager to utilize experience and skills in facilities operations.
Overview
20
20
years of professional experience
Work History
Facilities Manager
Alta Sciences
Cypress, CA
01.2022 - 01.2024
- Supervised and managed facilities and housekeeping staff to uphold preventive maintenance, cleanliness, and operational efficiency, ensuring compliance with organizational policies and maintaining a safe and well-maintained environment across all facilities
- Developed and implemented preventative maintenance schedules to reduce downtime and extend equipment lifespan, optimizing operational efficiency and facility reliability
- Oversaw facilities vendor and diverse contractor relationships, negotiated service contracts, and conducted quality reviews to ensure cost-effective solutions and high maintenance and custodial service standards
- Coordinated emergency preparedness drills and implemented safety protocols to ensure compliance with regulatory standards and enhance workplace safety for employees and visitors
- Analyzed operational expenses and managed budgets to maintain fiscal responsibility while ensuring resources were allocated effectively to meet facility needs and organizational goals
- Inspected building systems, including HVAC, electrical, and plumbing, to identify and address deficiencies, ensuring uninterrupted functionality and compliance with safety regulations
- Prepared and delivered detailed operational reports to senior management to provide actionable insights and updates that supported strategic planning and decision-making
- Planned and executed resource allocation strategies for custodial, maintenance, and security needs to ensure consistent service quality and timely completion of facility operations
Janitorial Area Manager
Crisp Environment
San Diego
01.2017 - 01.2022
- Conducted routine inspections to ensure all facilities consistently met the highest cleanliness and maintenance standards, promptly addressing deficiencies to uphold client satisfaction
- Assigned and oversaw daily cleaning tasks for staff, ensuring operations aligned with organizational policies and client contracts and established schedules and deadlines
- Reviewed subcontractor performance and site conditions to maintain cleaning schedules that exceeded client expectations and adhered to agreed service quality standards
- Prepared and submitted detailed operational reports, including daily, weekly, and monthly summaries, to management for performance tracking and strategic decision-making
- Built and maintained strong client relationships by addressing concerns and providing solutions that enhanced customer satisfaction and long-term partnerships
- Implemented effective resource allocation strategies to maximize operational efficiency while maintaining high-quality service and minimizing costs
- Conducted thorough audits and inspection reports to monitor adherence to quality benchmarks and identified areas for operational improvement
- Used communication and problem-solving skills to resolve challenges quickly and ensure seamless service delivery in demanding environments
- Provided clear guidance, performance feedback, training opportunities to lead team development, ensuring staff were prepared to deliver high-quality cleaning and maintenance services
Manager Night Custodial Services
DTZ Facilities Services
Torrance, CA
01.2013 - 01.2017
- Directed nightly custodial operations to ensure compliance with OSHA standards and maintain a safe, clean, and fully functional environment across assigned facilities
- Conducted training sessions on sustainable green cleaning practices to enhance team efficiency and promote environmentally friendly methods for maintaining high standards of cleanliness
- Administered team performance by implementing hiring, training, and counseling initiatives to foster professional growth and deliver consistent results aligned with organizational goals
- Implemented and monitored safety protocols to address facility maintenance and security issues promptly, ensuring smooth nightly operations and regulatory compliance
- Facilitated team-building activities and professional development programs to boost employee satisfaction, strengthen collaboration, and improve workforce morale
- Prepared detailed operational reports to document compliance with local, state, and federal safety regulations, ensuring accountability and transparency in custodial operations
Housekeeping Services Supervisor
California State University Fullerton
Fullerton, CA
01.2011 - 01.2013
- Oversaw housekeeping operations to ensure compliance with Cal-OSHA, EPA, and regulatory guidelines, reducing workplace risks and maintaining a safe and compliant environment for all stakeholders
- Conducted thorough inspections of facilities to identify areas needing improvement, ensuring operational efficiency and meeting customer expectations by promptly addressing issues and implementing effective solutions
- Managed a $200,000 inventory budget by tracking and replenishing supplies, equipment, and chemicals, maintaining cost-effective operations without compromising quality or availability
- Provided guidance and coaching to team members, reinforcing ethical practices and fostering a productive work environment to improve efficiency and staff morale
- Prepared and submitted detailed reports, agendas, and presentation materials to support organizational goals, ensuring timely communication and documentation for administrative and operational needs
- Anticipated customer needs by evaluating operational procedures and making proactive adjustments, ensuring consistent service quality and satisfaction across all facilities
- Developed corrective action plans to address operational inefficiencies, driving continuous improvements and ensuring adherence to established procedures and industry best practices
- Built strong professional relationships with stakeholders through ethical decision-making and transparent communication, supporting long-term organizational success and stakeholder trust
Custodial services Supervisor
The Huntington Library, Art Collections, and Botanical Gardens
San Marino, CA
01.2005 - 01.2011
- Managed daily custodial operations, ensuring optimal cleanliness and safety across all areas by leading a team of custodians, improving facility appearance, and ensuring compliance with health and safety standards
- Implemented a comprehensive inventory management system, streamlining the procurement of supplies and equipment, reducing costs, and improving operational efficiency by maintaining a well-stocked inventory
- Conducted regular inspections of facilities, identified maintenance issues, and initiated corrective actions to ensure areas met company standards, resulting in higher customer satisfaction and improved service delivery
- Directed the development of green cleaning initiatives, incorporating environmentally friendly products and procedures, which enhanced sustainability and ensured compliance with LEED-EB guidelines, fostering an eco-conscious workplace
- Trained and mentored custodial staff on proper cleaning techniques, safety protocols, and equipment usage, improving productivity, reducing workplace injuries, and ensuring high-quality service delivery
- Managed and maintained detailed records of work completed, equipment usage, and budget expenditures, ensuring accurate reporting and alignment with operational goals, while optimizing resource allocation and efficiency
Assistant Manager of Operations
On-Site Contract Facilities Management | ERMC/DEL Amo Mall
Torrance, CA
01.1996 - 01.2005
- Commanded capital renovation projects and special initiatives from start to finish, collaborating with senior leadership to ensure alignment with strategic goals and timely completion within budget constraints
- Developed and implemented preventative maintenance programs, ensuring compliance with regulatory requirements and minimizing facility downtime, thereby optimizing long-term operational efficiency and reducing maintenance costs
- Fostered a culture of continuous improvement by encouraging collaboration among team members, identifying process inefficiencies, and introducing solutions that enhanced service delivery and operational performance
- Managed recruitment, training, and performance reviews, ensuring the development of a highly skilled team capable of meeting the dynamic needs of maintenance, facilities, warehouse, and housekeeping operations while maintaining a high level of staff morale
Education
International Facilities Management - Leadership Management Courses
El Camino College
01.2010
CIM Cleaning Industry Management -
Green Cleaning Methods Courses -
Skills
- Facilities and Maintenance Oversight
- Facility Operations
- Staff Management and Supervision
- Budget Management
- Vendor and Contractor Relations
- Safety Compliance
- Team Leadership
- Operations Management
- Resource Allocation
- Project Coordination
- Space Planning
- Quality Assurance
- Contract Negotiation
- Emergency Preparedness
- Performance Monitoring
- Inventory Control
- Risk Assessment
- Regulatory Compliance
- Work Scheduling
- Green Cleaning
- Cost Efficiency Control
Area Of Expertise
- Facilities and Maintenance Oversight
- Facility Operations
- Staff Management and Supervision
- Budget Management
- Vendor and Contractor Relations
- Safety Compliance
- Team Leadership
- Operations Management
- Resource Allocation
- Project Coordination
- Space Planning
- Quality Assurance
- Contract Negotiation
- Emergency Preparedness
- Performance Monitoring
- Inventory Control
- Risk Assessment
- Regulatory Compliance
- Work Scheduling
- Green Cleaning
- Cost Efficiency Control
Timeline
Facilities Manager
Alta Sciences
01.2022 - 01.2024
Janitorial Area Manager
Crisp Environment
01.2017 - 01.2022
Manager Night Custodial Services
DTZ Facilities Services
01.2013 - 01.2017
Housekeeping Services Supervisor
California State University Fullerton
01.2011 - 01.2013
Custodial services Supervisor
The Huntington Library, Art Collections, and Botanical Gardens
01.2005 - 01.2011
Assistant Manager of Operations
On-Site Contract Facilities Management | ERMC/DEL Amo Mall
01.1996 - 01.2005
International Facilities Management - Leadership Management Courses
El Camino College
CIM Cleaning Industry Management -
Green Cleaning Methods Courses -
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