Interpreted and enforced Air Force Technical date, also verified and validated weapons technical orders.
Briefed Deputy Assistant Secretary of the Air Force, spoke on weapons loading nuances.
Managed 315 item technical order account, posted 358 changes and inspected 375 books. Passed all quality assurance inspections.
Ensured viable maintenance database, input and updated 83 personnel records. Established accuracy and tech order conformity.
Brilliant loader; fully certified on two aircraft, proficiently loads 22 munitions, zero discrepancies noted.
Expert weapons trainer; Logistics Standardization/Evaluation Team evaluated (LSET), zero deficiencies noted.
Professional evaluator; performed 65 quarterly evaluations on three units, 90% pass rate.
Optimized knowledge; briefed 15 Intelligence students on F-16 related munitions, enhancing student training.
Provided technical guidance to outside agencies on all munition release systems operations to resolve B-1 aircraft deficiencies and enhance system reliability.
Inspected, troubleshot, analyzed, repaired and maintained complex B-1 weapons system equipment. Strictly adhering to Air Force technical data guidelines. Keen ability to read, understand, and interpret wiring schematic diagrams.
Discovered factory deficiency with smart weapon bomb rack cable, swiftly initiated product quality deficiency report saving $2K Air Force wide.
Troubleshot and discovered faulty wiring on two defective weapons systems, quickly repaired and minimized equipment downtime.
Upgraded six Multi-purpose Rotary Launchers (MPRL) and three Seventeen-sixty Enhanced Conventional Bomb Modules (SECBM) for 500lb Joint Direct Attack Munitions integration. Performed 'kit-proofing' of SECBM Time Compliance Technical Order (TCTO) for Air Combat Command/Boeing. Deficiencies identified and updated/corrected on the spot.
Recommended change; eliminated 30 day inspection. Change was approved, saved 60 man-hours monthly.
Performed operational and fault diagnostics checks of stores management and ground readiness system components,
Diagnosed and replaced faulty code enable switch, directly contributed to ensuring aircraft met next scheduled flight.
Outstanding work ethic led to being personally identified by Quality Assurance twice for outstanding maintenance practices.
Hard charging supervisor, pushed employees to exceed standards. Enabling team to be awarded 12 different awards during deployment.
Managed TCTOs for 14 assigned SECBM, completed 6 months ahead of schedule. Enabling Operational Test and Evaluation of the B-1 to update the most recent firmware to add the enhancements of the Guided Bomb Unit (GBU) 38.
Hand picked as one of the first weapons crews trained on Sniper Pod installation. Helped raise B-1 combat capabilities.
Outstanding work ethic, personally identified by Quality Assurance (QA) for outstanding maintenance. Earned QA honor roll twice within same year.
Handpicked to load 337 Test and Evaluation aircraft, flawless load and status check. Enabled successful test/drop of new munition fuze.
Led/managed and coordinated aircraft priorities for over 500 individuals in eight different Air Force specialties.
Established priority production requirements of 33 B-1B's worth $9.3B
Oversaw B-1 Forward Operating Location aircraft preparations, scheduling 100+ maintenance actions in 2 months, cementing aircraft deployment ready status.
Aided development of new aircraft flying schedule, flying effectiveness at seven year high. Exceeded the organization's goal nine months straight.
Executed significant B-1 sortie surge, 54/57 sorites with 207.3 hours in 4 days. 9th Bomb Squadron 100% combat deployment ready.
Managed first ever B-1 sniper sensor enhancement install in Area of Responsibility. Seven pods, inflated strike precision 200%.
Managed aircraft and personnel training for ultra high frequency radio upgrade, modifying 32 aircraft; meeting vital need in minimum time.
Mentored subordinates on all facets of their career including continued education, finance, and personal matters.
Identified vital B-1 radiation hazard, quickly developed urgent flash message garnering quarterly safety award.
Reported impact of upgrades, related ground support equipment, technical orders, and maintenance procedures.
Provided expert advice to higher headquarters and the B-1 systems group to enable informed acquisition decisions.
Authored first-ever captive carry letter allowing mixed inert and live weapons on the B-1. Increasing testing effectiveness by 50%.
Managed all B-1 operational test weapons resources valued at $15M for Headquarters Air Combat Command Force Development Evaluations.
Directed and validated first munitions load on B-1 with $1.37B Link-16 modification. Paved path for future combat operations.
Effectively oversaw the destruction of over 30 tons of sensitive material in less than 6 months, 4 months ahead of schedule.
Managed necessary testing and documentation training needs for 60 individuals and consulted findings with department head.
Directly involved in planning, coordinating, and implementing training needed to support the vocational department.
Answered inbound calls to handle various concerns, set appointments, and ensured proper information released to the public.
Enhanced customer satisfaction with fast, knowledgeable service.
Built trusting relationship with customers to better understand needs.
Delivered fast and friendly service to handle questions and service complaints.
Managed difficult customer situations with professionalism and empathy.
Contributed to team effort by meeting performance goals and assisting colleagues with their work loads.
Trained new Customer Service Representatives on Social Security Administrative rules and polices while acting as a mentor.
Responsible for completing initial claims for Social Security disabled claimants over the phone and in person.
Consistently demonstrate flexibility while maintaining a professional manner and being well prepared to serve the public and their needs.
Referenced technical data and policy to resolve discrepancies for claimants.
Independently and efficiently manage workload without supervisory review.
Arrive early or stay late to assemble queries and prepare daily work.
Communicate effectively with the public, co-workers, and management,
Continually meet the office goals and targets by using administration systems.