Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

George Carlson

Summary

With a proven track record at Carlson Limousine, I leveraged strategic visioning and operational excellence to drive growth and enhance brand reputation. As a leader, I excel in creating high-performance teams, demonstrated by improved employee satisfaction at Seecom. My skills in effective decision-making and fostering customer focus have consistently resulted in superior service delivery and business expansion.

Overview

30
30
years of professional experience

Work History

CEO

Carlson Limousine
01.2007 - Current
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Enhanced brand reputation with effective marketing campaigns and public relations efforts.
  • Created a positive work culture, resulting in increased employee satisfaction and retention rates.
  • Fostered strong relationships with industry partners to expand business opportunities.

911 Communications Supervisor

Seecom
01.2001 - 01.2007
  • Boosted team morale through regular performance evaluations and constructive feedback sessions.
  • Oversaw scheduling and staffing needs for a 24/7 operation, optimizing coverage during peak hours.
  • Fostered an environment that emphasized teamwork, cooperation, and excellence in service delivery among employees.
  • Developed and maintained policies and procedures to ensure compliance with regulatory standards.

911 Dispatcher

Chicago Police Department
01.1995 - 01.2001
  • Monitored Police and Fire radios to provide assistance to responding personnel.
  • Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
  • Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
  • Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.

Education

Associate of Arts - Communications

Triton College
River Grove, IL

Skills

  • Effective decision making
  • Operational excellence
  • Customer focus
  • Strategic visioning

Affiliations

  • US Army - Honorable discharge

Timeline

CEO

Carlson Limousine
01.2007 - Current

911 Communications Supervisor

Seecom
01.2001 - 01.2007

911 Dispatcher

Chicago Police Department
01.1995 - 01.2001

Associate of Arts - Communications

Triton College

Similar Profiles

CREATE PROFILE
George Carlson