George Castillo
Casa Grande,AZ
Summary
Dynamic Certified Peer Support Specialist with extensive experience at Horizon Health and Wellness, adept at fostering mental health awareness and recovery strategies. Skilled in crisis intervention and resource navigation, I excel in building rapport and providing empathetic support, enhancing client outcomes through effective communication and collaborative care planning.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Certified Peer Support Specialists
Horizon Health and Wellness
- PFacilitated peer support sessions to promote mental health awareness and recovery strategies.
- Collaborated with clinical staff to develop individualized support plans for clients.
- Educated clients on available resources and coping techniques to enhance well-being.
- Assisted in crisis intervention by providing immediate emotional support during critical situations.
- Documented client progress and feedback to improve service delivery and therapeutic outcomes.
- Participated in training programs to stay updated on best practices in peer support services.
- Coordinated group activities that fostered community engagement and social skills development.
- Advocated for client needs within treatment teams to ensure comprehensive care approaches.
- Maintained accurate records of client interactions according to organizational guidelines, protecting confidentiality while ensuring thorough documentation for continuity of care purposes.
- Collaborated with interdisciplinary teams to develop comprehensive care plans based on clients'' individual strengths, needs, and preferences.
- Assisted clients in developing and maintaining personalized wellness plans, guiding them in setting achievable goals for improved mental health outcomes.
- Assisted clients in identifying community resources and services, increasing their access to valuable support networks.
- Enhanced client recovery by providing emotional and practical support in both group and one-on-one settings.
- Developed strong rapport with clients, fostering a trusting environment to encourage open communication about personal challenges and goals.
- Improved the quality of care for clients by actively participating in treatment planning meetings and offering insights from a peer perspective.
- Increased community awareness of mental health issues by conducting outreach presentations at local schools, businesses, and organizations.
- Facilitated therapeutic recreational activities designed to build social connections among peers while promoting physical wellbeing.
- Coordinated educational workshops addressing topics such as stress management, nutrition, sleep hygiene, and self-care strategies.
- Promoted client self-advocacy through education on rights, responsibilities, and navigating complex systems of care.
- Mentored new peer support specialists, sharing best practices and modeling effective techniques for supporting diverse client populations.
- Provided compassionate assistance to clients during challenging life transitions, helping them navigate obstacles with increased confidence and resilience.
- Supported clients in building resiliency through skill-building exercises emphasizing problem-solving techniques and adaptive coping strategies.
- Contributed to program development efforts by regularly reviewing policies and procedures to ensure alignment with evidence-based practices within the field of peer support services.
- Actively pursued ongoing professional development opportunities to remain informed of emerging trends and best practices within the field of peer support services.
- Strengthened relationships between clients and their natural support systems by offering guidance on effective communication techniques and conflict resolution strategies.
- Provided crisis intervention when necessary, utilizing de-escalation techniques to maintain safety and stability within the supportive environment.
- Led engaging support groups tailored to participants'' unique needs, promoting healthy coping skills and strategies for maintaining wellness.
- Conducted regular progress assessments, updating care plans as needed to reflect evolving client goals and circumstances.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
- Increased awareness of and supported participation in self-help and advocacy organizations.
- Maintained computers, printers and technical resources to avoid disruption in operations.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
- Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.
- Transported individuals to medical appointments and support meetings whenever needed.
- Supported individuals dealing with mental health and emotional issues.
- Provided education on mental health topics and resources to clients.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Developed treatment plans to help clients build self-confidence and resilience.
- Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Listened to clients' concerns and provided encouragement and support.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Designed safe and supportive environment for clients to discuss issues.
- Assisted clients in exploring feelings and understanding behaviors.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Assessed clients' needs to provide appropriate therapeutic interventions.
- Facilitated group counseling sessions to support and encourage client growth.
- Educated clients on dangers of substance abuse and prevention techniques.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
- Facilitated peer support sessions to promote mental health awareness and recovery strategies.
BHT/Peer Support
Colorado River Behavorial Health Systems
11.2016 - 11.2025
- Exhibited strong commitment to responsibilities and tasks.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Computer Science
Central Arizona College
Coolidge, AZHigh School Diploma -
Casa Grande Union High
Casa Grande, AZ05.1978
Skills
- Peer advocacy
- Mental health awareness
- Self-care techniques
- Stress reduction
- Relapse prevention
- Behavioral management
- Multicultural competence
- Resource navigation
- Wellness strategies
- Empathy development
- Boundary setting
- Substance abuse
- Assertiveness training
- Recovery guidance
- Problem-solving skills
- Leadership skills
- Arranging transportation
- Social activity planning
- Effective collaboration and interaction
- Mental health services
- Relationship building skills
- Planning skills
- Appointment scheduling
- Motivational interviewing
- Providing direction
- Issue resolution
- Behavioral health
- Rapport building
- Community services information
- Positive environment facilitation
- Recovery assistance and support
- Exemplary communication
- Communication
- Trauma-informed care
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Safety protocols and procedures
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Relationship building
- Clinical documentation
- Positive reinforcement
Certification
Peer Support Specialists
Timeline
BHT/Peer Support
Colorado River Behavorial Health Systems
11.2016 - 11.2025
Certified Peer Support Specialists
Horizon Health and Wellness
Computer Science
Central Arizona College
High School Diploma -
Casa Grande Union High