Haley Cifizzari
Summary
Highly motivated and responsible professional with diverse experience in disaster response, emergency management, and epidemiologic studies. Skilled in technical writing, plan revision, emergency operations, and field research. Results-driven and proactive with a diligent, responsive, and resourceful nature. A unique blend of emergency management experience with a background in research analytics & disease prevention studies.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Emergency Management Specialist
University Of Maryland, Baltimore
08.2023 - Current
- Served as the Emergency Manager on-call, ensuring readiness to manage campus crisis incidents and safeguard UMB's interests. Involved in the support of multiple multi-day incidents.
- Facilitated the ongoing relationship between UMB’s Office of Emergency Management (OEM) and UMB’s International Operations team to better prepare schools in assessing and mitigating risk pertaining to international incidents.
- Delivered high-quality written and visual materials to the OEM team and UMB’s leadership, contributing to effective communication of policies and procedures.
- Demonstrated exceptional critical thinking skills in analyzing complex situations and developing innovative solutions, such as the development and management of UMB’s incident management software, Veoci.
- Maintained positive working relationships with OEM team members and UMB stakeholders, facilitating collaboration on various initiatives such as the Safety Operations Center and Family Assistance Center. Utilized change management skills to facilitate organizational growth.
- Utilized advanced tools and methodologies including Veoci, Smartsheets, and Canva to streamline operations and improve efficiency within the Emergency Management Program at UMB.
- Designed and delivered training and exercises to a variety of audiences. Such trainings include Stop the Bleed, CPR/AED, emergency preparedness training, and international tabletop exercises.
Director- Laurel Multiservice Center
City Of Laurel Mayor & City Council
10.2022 - 08.2023
- Lead the mission and vision of the organization, in coordination with the Board of Directors to ensure those served receive high-quality services.
- Oversee all programs and services provided at the LMSC, to include scheduling of programs in coordination with program stakeholders.
- Create and maintain policies in coordination with stakeholders to address service needs and expectations, as well as well as establish contingency plans for emergency situations.
- Manage Federal, State, and Local grants and prepare necessary reporting documents.
- Coordinate and supervise fundraising and outreach opportunities.
- Build and cultivate cooperative partnerships with community partners and elected officials.
- Works effectively with the Board of Directors while fulfilling its mission through programs; informing the Board regularly of the organization’s operations, to include funding status, service usage, and risk management.
- Maintains systematic, complete, and accurate records relating to all facets of Center operations including, but not limited to, programs; activities; utilization; incidents and others as may be required.
- Serves as back-up Emergency Operations Center Manager for the Department of Community Resources and Emergency Management.
- Maintains awareness and creates plans to address security concerns, emergency response tactics, and overall building policies and procedures.
Emergency Management Specialist
City Of Laurel, Office Of Emergency Management
09.2021 - 10.2022
- Manage the City's American Rescue Plan Act (ARPA) Grant Program and ensure compliance with grant program rules and regulations, to include distribution and reporting.
- Establish and maintain effective working relationships with all City personnel, City Department Heads, and external stakeholders.
- Attend topic-specific meetings with various stakeholders to ensure strategies of all parties align to accomplish a unified goal.
- Assist in the revision and creation of emergency plans, such as Emergency Action Plans, Continuity of Operations Plans (COOP), Emergency Operations Plans (EOP), etc.
- Plan and conduct training and exercises to ensure staff are aware of emergency procedures.
- Serve in the Emergency Operations Center (EOC) during activation to promote response and recovery during and following an incident.
- Manage the City's Automated External Defibrillator (AED) program, ensuring that all units are inspected and maintained regularly.
Paramedic
Queen Anne's Department Of Emergency Services
06.2018 - 01.2022
- Respond to emergency calls to provide efficient and immediate care to critically ill and injured, and to transport patient to a medical facility.
- Used EMEDS & Operative IQ software to collect data on triaging, medications and patient conditions.
- Independently conducted multiple revisions of current protocols, research for quality improvement, training of 5 new hires in one calendar year, and providing continuing education to new providers.
- Involved in the editing of current quality assurance plan for entire department.
- Prioritized tasks to provide effective care for 5-10 patients every 24 hour period.
- Demonstrated strong commitment to quality care through continuous training and development.
- Executed well-informed critical decision making in high-pressure situations to ensure best patient outcome.
- Involved in training pertaining to Emergency Operations Center activation.
Emergency Planner
Baltimore City Office Of Emergency Management
03.2021 - 08.2021
- Edit and refine assigned portions of the Baltimore City Emergency Operations Plan (EOP) and associated annexes.
- Improve the City of Baltimore's Continuity of Operations (COOP) program by creating templates for stakeholders to utilize when creating and updating their individual plans. Involved in the compilation, revision, and approval of such documents.
- Coordinate with external stakeholders to meet multi-agency goals, such as planning needs and document maintenance.
- Compile and write after-action reports for small and large-scale events.
- Assist with WebEOC management during partial or full-scale activation.
- Manage grant approval process through the Board of Estimates and coordinate with agencies for creation and implementation of spending plans.
- Coordinate planning activities and policies across state, regional, county and local levels; integrate with other entities outside the City.
Graduate Assistant
University Of Maryland, Baltimore County, UMBC
08.2019 - 05.2020
- Assist in the teaching & planning of "Research Topics in Emergency Health Services" through proctoring exams, teaching lectures, and performing administrative activities.
- Participated in lesson planning and curriculum implementation through use of research and time management skills, which promoted quicker rollout and delivery.
- Created lesson materials, visuals and digital presentations to supplement lesson plans.
- Assisted faculty members with data collection for potential academic publications.
- Oversaw groups of over 15-20 students and assisted with academic projects.
- Contributed to research and data analysis within Emergency Health Services landscape requirements.
- Supported multiple department members with administrative, research and academic assistance.
- Mentored students through office hours and one-on-one communication.
- Assisted in the development of graduate-level epidemiology course.
Adjunct Instructor
University Of Maryland, Baltimore County, UMBC
08.2018 - 05.2019
- Organized, prepared and revised Emergency Health Services course material and applied technological options for online and course-related software.
- Participated in school retention initiatives by providing regular, accurate and timely feedback to students and school concerning academics, behavior and attendance.
- Primary instructor for undergraduate course "Concepts of Emergency Health Services."
Undergraduate Research Assistant
University Of Maryland, Baltimore County, UMBC
01.2016 - 05.2018
- Collect, prepare, and present research findings using various methods pertaining to the effectiveness of emergency health services systems
- Conducted, researched and drafted memos and summaries on specific & targeted diseases as well as emergency medicine concepts.
- Planned, modified, and executed research techniques, procedures and tests.
- Recorded data and maintained source documentation following good documentation practices.
- Prepared materials for reports, presentations and submission to peer-reviewed journal publications.
Education
Master of Science - Emergency Health Services, Preventative Medicine and Epidemiology
University of Maryland - Baltimore County
Baltimore, MD05.2020
Bachelor of Science - Emergency Health Services, Paramedic
University of Maryland - Baltimore County
Baltimore, MD05.2018
High School Diploma - undefined
Southern High School
Harwood, Maryland2013
Skills
- Leadership & staff management expertise
- Excellent written and verbal communication
- High-pressure decision management
- Charting and clinical documentation
- Regulatory compliance
- Medical records management
- Extensive emergency management knowledge
- Policy proofreading and revision
- Quality improvement enhancement
- Data collection and analysis expertise
- Training and exercise development
- Grant management and reporting compliance
Accomplishments
- Public Safety Officer of the Year 2022, Central Maryland Chamber of Commerce
- Masters Thesis: Chikungunya in Brazil and Venezuela, An Exploratory Analysis of the Influence of Environmental, Social & Economic Factors.
- Published study: Challenges to Pre-hospital Care in Honduras: Longitudinal study aimed at identifying challenges to emergency medical services throughout Honduras.
- Undergraduate Research & Presentation: Challenges to Pre-Hospital Care in Honduras, Mosquito-Borne Illness Trends in Texas, 2014-2017
Certification
- Change Management Practitioner 2024, Prosci
- Certified Emergency Manager (CEM) 2023, International Association of Emergency Managers
- Level I Professional Continuity Practitioner 2022, Federal Emergency Management Agency
- Infrastructure Protection Certification 2022, Texas A&M Engineering Extension Service
- Emergency Management Certification 2020, University of Maryland, Baltimore County (UMBC)
- National Registry Paramedic 2018, National Registry of Emergency Medical Technicians
- Maryland Paramedic 2018-2024, Maryland Institute for Emergency Medical Services Systems
- Advanced Cardiac Life Support (ACLS) Certification 2018, American Heart Association
- PALS - Pediatric Advanced Life Support 2018, American Heart Association
- Hazardous Materials Operations 2019, Maryland Fire and Rescue Institute
Timeline
Emergency Management Specialist
University Of Maryland, Baltimore
08.2023 - Current
Director- Laurel Multiservice Center
City Of Laurel Mayor & City Council
10.2022 - 08.2023
Emergency Management Specialist
City Of Laurel, Office Of Emergency Management
09.2021 - 10.2022
Emergency Planner
Baltimore City Office Of Emergency Management
03.2021 - 08.2021
Graduate Assistant
University Of Maryland, Baltimore County, UMBC
08.2019 - 05.2020
Adjunct Instructor
University Of Maryland, Baltimore County, UMBC
08.2018 - 05.2019
Paramedic
Queen Anne's Department Of Emergency Services
06.2018 - 01.2022
Undergraduate Research Assistant
University Of Maryland, Baltimore County, UMBC
01.2016 - 05.2018
Master of Science - Emergency Health Services, Preventative Medicine and Epidemiology
University of Maryland - Baltimore County
Bachelor of Science - Emergency Health Services, Paramedic
University of Maryland - Baltimore County
High School Diploma - undefined
Southern High School
- Change Management Practitioner 2024, Prosci
- Certified Emergency Manager (CEM) 2023, International Association of Emergency Managers
- Level I Professional Continuity Practitioner 2022, Federal Emergency Management Agency
- Infrastructure Protection Certification 2022, Texas A&M Engineering Extension Service
- Emergency Management Certification 2020, University of Maryland, Baltimore County (UMBC)
- National Registry Paramedic 2018, National Registry of Emergency Medical Technicians
- Maryland Paramedic 2018-2024, Maryland Institute for Emergency Medical Services Systems
- Advanced Cardiac Life Support (ACLS) Certification 2018, American Heart Association
- PALS - Pediatric Advanced Life Support 2018, American Heart Association
- Hazardous Materials Operations 2019, Maryland Fire and Rescue Institute
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