Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

George Cruz

Cassville

Summary

Results-driven Store Leader bringing proven record of success in exceeding sales, service, and team performance objectives. Develops and motivates team members with strong leadership and planning abilities honed in fast-paced environments. Focused on continuous associate and business improvements.

Overview

10
10
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work History

Store Leader

Quick Check
Jackson
06.2015 - Current
  • Supervised daily store operations and maintained high standards of customer service.
  • Trained and developed staff to enhance performance and teamwork.
  • Managed inventory levels to ensure product availability and minimize waste.
  • Implemented store promotions and maintained visual merchandising standards.
  • Conducted regular audits to ensure compliance with company policies.
  • Resolved customer complaints efficiently, fostering a positive shopping experience.
  • Scheduled employee shifts to maintain optimal staffing levels during peak hours.
  • Hired, trained, and evaluated personnel; addressed employee concerns and grievances.
  • Maximized profits by controlling costs and managing budgets effectively.
  • Kept track of staff attendance records and updated payroll information accordingly.
  • Provided feedback on performance of staff members through regular appraisals.
  • Ensured compliance with health and safety regulations in the workplace.
  • Maintained store operations by following policies and procedures; completed reports.
  • Conducted daily store walk-throughs to identify any maintenance needs or security risks.
  • Supervised cashiers during peak hours to ensure smooth transactions.
  • Monitored inventory levels, placed orders for new stock as needed.
  • Supervised work of cashiers, training new team members and monitoring performance.
  • Recorded quantities of damaged, faulty or expired items in product reports.
  • Maintained clean and organized facility to prevent accidents, damages and lost items.

Education

Associate of Science - Business

Rutgers University
New Brunswick, NJ
08.1990 - 05.1992

Skills

  • Customer service
  • Visual merchandising
  • Inventory management
  • Staff training
  • Cash handling
  • Team leadership
  • Conflict resolution
  • Time management
  • Effective communication
  • Team management
  • Store safety

Certification

Food Safety Serve Safe

Timeline

Store Leader

Quick Check
06.2015 - Current

Associate of Science - Business

Rutgers University
08.1990 - 05.1992

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