George Decker
Saint Augustine,FL
Summary
Proven leader in fleet optimization and employee management, I enhanced fleet efficiency and reduced overhead costs at Old Town Trolley. Skilled in preventive maintenance and effective communication, I fostered a culture of continuous learning and operational excellence, significantly increasing customer satisfaction. My approach prioritizes results, leveraging mechanical aptitude and scheduling expertise for optimal performance.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Fleet Manager
Historic Tours of America
12.2020 - 09.2024
- Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
- Supervised maintenance team and effectively delegated assignments to optimize processes.
- Managed fleet budget effectively, optimizing resource allocation for maximum returns on investment while minimizing expenses.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Instructor
Jones Technical Institute
03.2019 - 12.2020
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Tested and evaluated students on materials presented in workshops and classes.
- Orchestrated field trips and hands-on learning experiences, linking classroom theory to practical applications.
Training Supervisor
United Parcel Service, UPS
11.2016 - 08.2019
- Established a culture of continuous learning by implementing regular feedback loops and performance evaluations.
- Created engaging training content that catered to diverse learning styles, improving overall knowledge acquisition among employees.
- Mentored new hires during their onboarding process, accelerating their integration into the company culture and work environment.
- Updated employees with latest policies, procedures and compliance standards.
- Assessed new employee skills and strengths to provide customized training.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
Automotive Store Manager
Julington Tire Center
03.2012 - 05.2017
- Addressed customer complaints promptly by investigating issues thoroughly and offering satisfactory resolutions when needed.
- Oversaw daily financial transactions, including cash handling, deposits, and reconciliations to ensure accuracy in accounting processes.
- Maintained up-to-date knowledge of automotive products, services, and industry trends to offer informed guidance to both staff and customers.
- Reduced overhead costs by optimizing staffing schedules, minimizing waste, and implementing energy-saving measures.
- Ensured safe working environment for staff and customers by maintaining a clean, organized store layout and adhering to safety guidelines.
- Led team of automotive professionals in providing exceptional customer service and assistance with vehicle maintenance issues.
- Assisted with hiring, training and mentoring new staff members.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
Florida State College At Jacksonville
Jacksonville, FL 05.2017 - 04.2018
High School Diploma -
Pitman High School
Pitman, NJ06.1988
Skills
- Fleet Optimization
- Fleet Management
- Scheduling
- Vehicle inspections
- Preventive Maintenance
- Employee Management
- Effective Communication
- Inventory Control
- Mechanical Aptitude
- Daily Operations Management
Accomplishments
- Resolved product issue through consumer testing.
- 30 plus years of Automotive experience as Technician, Service Manager, Store Manager, District Team Leader and Fleet Manager
Certification
Class C CDL License with Passenger Endorsement
ASE Certified; Automotive Brakes, Steering and Suspension, Preventative Maintenance, Service Advisor and Heavy Duty Preventative Maintenance
MACS Air Conditioning Certified
Timeline
Fleet Manager
Historic Tours of America
12.2020 - 09.2024
Instructor
Jones Technical Institute
03.2019 - 12.2020
Florida State College At Jacksonville
05.2017 - 04.2018
Training Supervisor
United Parcel Service, UPS
11.2016 - 08.2019
Automotive Store Manager
Julington Tire Center
03.2012 - 05.2017
Class C CDL License with Passenger Endorsement
ASE Certified; Automotive Brakes, Steering and Suspension, Preventative Maintenance, Service Advisor and Heavy Duty Preventative Maintenance
MACS Air Conditioning Certified
High School Diploma -
Pitman High School
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