Experienced with diagnosing and resolving technical problems to optimize system performance. Utilizes network management and hardware maintenance skills to ensure seamless operations. Knowledge of providing efficient support in fast-paced environments. Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
successfully troubleshoot windows and macOS computers
hardware and software installation and upgrade
basic networking knowledge
1- 24 port switch
1-cisco router
1- firewall
all full configured and working perfect
-professor messer (A+ course)
-jeremy's IT lab (CCNA course)
-network chuck (A+ & CCN Acourse )
-Udemy
Windows, macOS & linux