Summary
Overview
Work History
Education
Skills
Languages
Timeline
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George Diaz

Lincoln Park,MI

Summary

Encouraging reliable team manager and problem-solver with talents for team building and history of motivating staff members to exceed goals. Excellent customer relations and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience

Work History

Team Leader Manager

Shrader Tire & Oil Inc.
01.2022 - Current
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
  • Resolved issues by finding solutions, helped employee confidence, and decreasing escalations to executive office.
  • Led employee relations through effective communication, coaching, training, and development.
  • Identified and corrected deficient performance and behaviors to achieve maximum productivity.
  • Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.

Retail Assistant

King Of Buds
03.2021 - 01.2022
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Shipping and Receiving Manager

Ultra Green
11.2016 - 09.2018
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Operated forklifts/hilo to move items into warehouse.
  • Processed payments, and fielded client questions.
  • Pulled, verified packaged items for resale.
  • Operated pos system software for inventory and orders.

Education

GED -

Detroit Public School
Detroit, MI
03.2012

Skills

  • Team Leadership
  • Staff Management
  • Decision-Making
  • Preventive Maintenance
  • Employee Development
  • Performance Tracking and Evaluation
  • Goal Setting
  • Team Development
  • Employee Coaching and Mentoring
  • Managing Operations and Efficiency

Languages

Spanish
Native or Bilingual

Timeline

Team Leader Manager

Shrader Tire & Oil Inc.
01.2022 - Current

Retail Assistant

King Of Buds
03.2021 - 01.2022

Shipping and Receiving Manager

Ultra Green
11.2016 - 09.2018

GED -

Detroit Public School

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George Diaz