GEORGE FAHEM
Middle Village,NY
Summary
Dedicated educator with over 10 years of sales and customer service experience and a strong background in technology support. Currently working as a substitute teacher in a NYC public elementary school while completing a Master’s in Education. Proven ability to build relationships, improve engagement, and deliver strong results in both classroom and sales environments.
Overview
2027
2027
years of professional experience
Work History
Substitute Teacher
New York City Department of Education (PS 290)
Queens, NY
2022 - Current
- Delivered instruction across K–5 classrooms, supporting over 20+ students per class
- Improved student engagement through interactive lessons and small group support
- Adapted instruction for diverse learners including ENL and special education students
- Maintained strong classroom management and positive learning environment
Sales & Technology Specialist
Asurion
2022 - Current
- Consistently exceeded sales goals by 20%+ through product and service recommendations
- Provided technical support for mobile devices, repairs, and insurance services
- Assisted 30+ customers daily in a fast-paced retail environment
- Built strong customer relationships, improving satisfaction and repeat business
Shipping Department Associate
Cardinal Health (Kinray Division)
New York, NY
01.2019 - 01.2020
- Processed and shipped pharmaceutical orders with high accuracy and efficiency
- Met daily targets in a high-volume warehouse environment
- Maintained compliance with safety and quality standards
Assistant Manager
Joseph Pharmacy
New York, NY
01.2017 - 01.2019
- Supervised daily operations and managed staff to ensure efficient workflow
- Increased customer satisfaction by improving service and reducing wait times
- Managed inventory and ordering, maintaining accurate stock levels
Education
Master’s Degree - Education
Touro Graduate School of Education
New York, NYBachelor of Law - undefined
Zagazig University
EgyptNYS Licensed Real Estate Salesperson - undefined
Skills
- Classroom Management & Lesson Planning
- Differentiated Instruction
- Sales & Customer Service
- Technical Troubleshooting
- Inventory Management
- Communication & Team Collaboration
- Microsoft Office & Educational Technology
ADDITIONAL INFORMATION
- Over 10 years of experience in sales and customer service
- Passionate about working with children and education
- Seeking a full-time teaching position in the future
Languages
English
Full Professional
Arabic
Native or Bilingual
Spanish
Elementary
Timeline
Shipping Department Associate
Cardinal Health (Kinray Division)
01.2019 - 01.2020
Assistant Manager
Joseph Pharmacy
01.2017 - 01.2019
Bachelor of Law - undefined
Zagazig University
NYS Licensed Real Estate Salesperson - undefined
Substitute Teacher
New York City Department of Education (PS 290)
2022 - Current
Sales & Technology Specialist
Asurion
2022 - Current
Master’s Degree - Education
Touro Graduate School of Education