George Fleischer-Brock
Williamsburg,VA
Summary
Proven track record in fuel system management and customer service excellence, notably with the United States Navy. Skilled in fostering team collaboration and delivering results under pressure, ensuring safety and compliance with aviation regulations. Information Security Specialist passionate about aligning security architecture plans and processes with security standards and business goals. Extensive experience developing and testing security frameworks for cloud-based software. Versed in robust network defense strategies.
Overview
8
8
years of professional experience
Work History
Aviation Boatswain's Mate, Fuels
United States Navy, USN
07.2020 - Current
- Supervise and ensure the safe delivery of all fueling evolutions during flight operations
- Supervise the operation and servicing of fueling stations and equipment associated with the fueling and defueling of aircraft
- Test and inspect fuel quality assurance before it goes to the flight deck, and operate, test, and maintain equipment in the fuels lab
- Train new sailors in fueling operations and provide refresher training for existing sailors
- Create and deliver fuel reports at the end of each shift.
Delivery Driver
F4L Trans, LLC
08.2019 - 07.2020
- Delivered packages to customer doorsteps and business offices
- Completed on-time deliveries by choosing best and most efficient routes
- Improved customer satisfaction by ensuring timely and accurate deliveries of products
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries
- Operated vehicle safely in highly congested areas with no traffic violations
- Maintained upbeat, positive attitude in busy, customer-focused environment
- Loaded truck and properly secured items to prevent damage for deliveries
- Worked scheduled hours as required and took on available shifts during holidays and busy periods
- Maintained strong relationships with clients through proactive communication and personalized service
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Marketing Associate
The Meal Box
11.2018 - 03.2019
- Boosted brand visibility by developing and executing targeted marketing campaigns
- Provided excellent customer service to both clients and prospective clients
- Exposed the brand to prospective clients
- Identified appropriate marketing channels and target customers for campaigns.
IT Support Specialist
National Petroleum Authority
09.2017 - 08.2018
- Created help desk tickets, troubleshot, and resolved desktop issues
- Delivered onsite technical support for over 20 employees
- Used ticketing systems to manage and process support actions and requests
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues
- Provided Tier 1 IT support to non-technical internal users through desk side support services
- Established strong working relationships with colleagues, fostering a collaborative environment that enhanced IT support delivery and efficiency
- Loaded software, granted permissions, and configured hardware for new employees as part of onboarding process
- Optimized network performance with regular maintenance checks, software updates, and hardware upgrades
- Enhanced IT system stability by implementing proactive maintenance routines and monitoring tools
- Prepared new computers and mobile devices according to internal policies on standardized software and security deployments
- Updated software to safeguard against security flaws.
Summer Intern
Ecobank Ghana
06.2016 - 08.2016
- Handled customer inquiries and suggestions courteously and professionally
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
- Answered customer telephone calls promptly to avoid on-hold wait times
- Updated account information to maintain customer records.
Education
Master of Science Cybersecurity -
Liberty University
Lynchburg, VA08.2024
Certificate Petroleum, Oil And Gas Management -
Ghana Institute of Management & Public Admin
Accra, Ghana10.2017
Bachelor of Science Information Technology -
Ghana Technology University College
Accra, Ghana06.2017
Skills
- Fuel Storage Management
- Phishing Detection
- Network Security
- Incident Response
- Printer troubleshooting
- Software Installation
- Quality assurance procedures
- Personal Protective Equipment
- Aviation safety regulations
- Fuel System Troubleshooting
Timeline
Aviation Boatswain's Mate, Fuels
United States Navy, USN
07.2020 - Current
Delivery Driver
F4L Trans, LLC
08.2019 - 07.2020
Marketing Associate
The Meal Box
11.2018 - 03.2019
IT Support Specialist
National Petroleum Authority
09.2017 - 08.2018
Summer Intern
Ecobank Ghana
06.2016 - 08.2016
Master of Science Cybersecurity -
Liberty University
Certificate Petroleum, Oil And Gas Management -
Ghana Institute of Management & Public Admin
Bachelor of Science Information Technology -
Ghana Technology University College
Similar Profiles
Justin GayJustin Gay
Records Keeper at Navy Special Warfare G2, United States Navy, USNRecords Keeper at Navy Special Warfare G2, United States Navy, USN
Shane StancillShane Stancill
Nuclear Submarine Officer at United States Navy, USNNuclear Submarine Officer at United States Navy, USN
Brandon SlavinBrandon Slavin
Hospital Corpsman at United States Navy, USNHospital Corpsman at United States Navy, USN
Payton GartnerPayton Gartner
Builder at United States Navy, USNBuilder at United States Navy, USN
Lucas WrightLucas Wright
PAPC Counselor at RegaloRxPAPC Counselor at RegaloRx