George Franklin
Malaga,Washington
Summary
Proactive Outside Sales Manager with 26 years of experience in Building Materials comitted to providing excellent and personalized customer service. Effective at closing sales and leading team through fantastic customer service skills. Proactive Outside Sales Manager with 26 years of experience in Building Materials sales. Committed to providing excellent and personalized customer service. Effective at closing sales and leading team through fantastic customer service skills.
Overview
42
42
years of professional experience
Work History
Senior Outside Sales Representative
Foxworth-Galbraith Lumber & Building Materials
Dallas, TX
05.1993 - 01.2022
- Contributed ideas and offered constructive feedback at weekly sales and training meetings.
- Created strategic brand building events to promote current product portfolio.
- Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges and security practices.
- Managed territory budget to support development of regional and territory leads.
- Visited clients to sell Building materials.
- Finalized sales deals and contracts.
- Followed up with customers about customer service.
- Updated client accounts based on changing markets.
- Trained staff on how to close sales in field.
- Created efficient routes for outside salesman.
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Negotiated prices, terms of sales and service agreements.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Prepared and deliver customer sales quotes.
- Attended monthly sales meetings and quarterly sales trainings.
- Met existing customers to review current services and expand sales opportunities.
- Quoted prices, credit terms and other bid specifications.
- Presented information to customers, peers and management.
- Created strategic brand building events to promote current product portfolio
- Finalized sales deals and contracts
- Contributed ideas and offered constructive feedback at weekly sales and training meetings
- Visited clients to sell Building Materials
Pharmacy Technician
Franklins Pharmacy
Nogales, AZ
06.1979 - 10.1992
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Entered and processed patients' prescriptions into internal system.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collected co-payments or full payments from customers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Counted, measured, and compounded medications following standard procedures.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Reviewed and verified customer information and insurance provider information.
- Counted, measured and compounded medications following standard procedures.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Restocked automated medication dispensing equipment.
- Processed over 50 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
- Prepared bills for insurance companies and submitted required paperwork.
- Supervised 3 pharmacy technicians and coordinated day-to-day assignments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
- Stocked, labeled and inventoried medication to keep accurate records
- Counseled customers on medications, appropriate dosage and potential side effects
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
Education
High School Diploma -
Nogales High School
Nogales, AZSkills
- Spanish fluency
- Local market forecasting
- Product branding
- Cash Handling
- Dependable and Responsible
- Excellent Communication
Languages
Spanish
Full Professional
Timeline
Senior Outside Sales Representative
Foxworth-Galbraith Lumber & Building Materials
05.1993 - 01.2022
Pharmacy Technician
Franklins Pharmacy
06.1979 - 10.1992
High School Diploma -
Nogales High School
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