Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

George Freeman

McKenney

Summary

Experienced Senior Water Mitigation Specialist with a proven track record in analyzing complex claims, determining liability, and providing exceptional customer service. Possesses strong communication, organizational, and problem-solving skills, along with a keen eye for detail and a commitment to accuracy. Dedicated professional known for being detail-oriented and reliable in all aspects of the job.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sr. Water Mitigation Specialist

Wardlaw Claims Services
09.2024 - Current
  • Review and assess water mitigation estimates submitted by field technicians for accuracy, completeness, and compliance.
  • Ensure estimates align with industry standards (IICRC, Xactimate) and client or insurance carrier requirements.
  • Collaborate with field teams to clarify scope of work and necessary adjustments based on photos, notes, and moisture readings.
  • Provide feedback and coaching to field technicians to improve future estimates and documentation practices.
  • Communicate effectively with internal teams, third-party administrators, and insurance adjusters regarding estimate discrepancies.

Property Adjuster

Allstate Insurance
03.2024 - 09.2024
  • Investigated and evaluated property damage claims to determine liability and coverage.
  • Conducted on-site inspections, collected evidence, and documented findings.
  • Communicated effectively with policyholders, contractors, and legal representatives.
  • Prepared detailed reports and provided recommendations for claim settlements.
  • Negotiated settlements with claimants and ensured compliance with policy terms and conditions.
  • Managed multiple claims simultaneously, ensuring timely resolution and customer satisfaction.

CRC Water Mitigation Specialist

Liberty Mutual Insurance
09.2022 - 03.2024
  • Investigated and evaluated a variety of property damage claims, including water damage.
  • Conducted virtual inspections, collected evidence, and documented findings to support claim evaluations.
  • Interpreted and applied policy terms and conditions to determine coverage and settlement amounts.
  • Communicated effectively with policyholders, contractors, and legal representatives to facilitate claim resolutions.
  • Managed multiple claims simultaneously, ensuring timely and accurate processing.
  • Maintained accurate records and ensured compliance with company policies.

Education

High School -

Bullock County High School
Union springs, Al
06.2012

Skills

  • Environmental awareness
  • Crisis management
  • Teamwork
  • Teamwork and collaboration
  • Attention to detail
  • Reliability
  • Effective multitasking

Certification

  • IICRC WRT- Water Restoration Technician
  • Xactimate Level 1

Timeline

Sr. Water Mitigation Specialist

Wardlaw Claims Services
09.2024 - Current

Property Adjuster

Allstate Insurance
03.2024 - 09.2024

CRC Water Mitigation Specialist

Liberty Mutual Insurance
09.2022 - 03.2024

High School -

Bullock County High School

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George Freeman