Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

George Garcia

Los Angeles,CA

Summary


Results-oriented catering professional with expertise in event planning, vendor coordination, and client relations, leading to increased repeat business. Skilled in catering sales and food safety, dedicated to delivering exceptional service and memorable experiences. Strong focus on team collaboration and adaptability to changing needs, consistently delivering successful events. Reliable, organized, and prepared to drive impactful results.

Overview

5
5
years of professional experience

Work History

Catering Coordinator

Chick-fil-A
05.2021 - Current
  • Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
  • Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
  • Enhanced event success by coordinating with clients and understanding their specific catering needs.
  • Increased repeat business through strong relationship-building with clients.
  • Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule event and carry out catering needs as contracted.
  • Successfully restored guest trust by providing immediate and effective solutions to complex issues, resulting in increased guest loyalty.
  • Assisted in developing marketing materials to showcase the company''s seasonal items and catering services.


Cashier

Cactus Taqueria
07.2020 - 05.2021


  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma -

Helen Bernstein High School
1309 N Wilton
06-2020

Skills

  • Customer service
  • Time management
  • Catering sales
  • Flexibility
  • Food safety
  • Client relationship management
  • Event planning
  • Teamwork and collaboration
  • Problem-solving abilities
  • Effective communication
  • Self motivation
  • Hospitality

Accomplishments

  • Used Microsoft Excel to develop guest relation tracking spreadsheets.
  • Documented and resolved guest complaints which led to guest recovery.

Languages

Spanish
Professional Working
English
Full Professional

Timeline

Catering Coordinator

Chick-fil-A
05.2021 - Current

Cashier

Cactus Taqueria
07.2020 - 05.2021

High School Diploma -

Helen Bernstein High School

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