George Gutierrez
Pasadena,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. What I bring to the table as an employee is an employee that is very dependable, always on time and never the first to leave without getting the job done. I work very well with others and never come to a workspace with an bad attitude. I enjoy problem solving even if that means its not even a vehicle that i am working on, I believe in working as a team to get the best outcome and I am also very open minded to others ideas an opinions. I am an quick learner and hard worker and come into work everyday with the mindset of learning something new and working harder than the day before.
Overview
3
3
years of professional experience
Work History
Collision Estimator
Carstar Ambassador Collision
Houston, TX
08.2023 - Current
- Assessed cost-effectiveness of products or services, tracking costs relative to bids as work progressed.
- Prepared estimates to use in vendor or subcontractor selection.
- Evaluated different repair methodologies to create collision estimates for damages.
- Coordinated with outside vendors to ensure timely delivery of parts and materials.
- Advised customers on the best course of action based on their budget constraints.
- Prepared detailed reports outlining the estimated labor hours required for repairs.
- Ordered necessary supplies and materials needed for repairs on vehicles.
- Analyzed historical data related to collision repair costs.
- Assisted customers in understanding their insurance coverage options.
- Ensured that all safety protocols were followed while inspecting vehicles.
- Calculated cost estimates for repair or replacement of vehicle parts.
- Advised customers of repair plans, discussing payment options to finalize work orders.
- Scheduled appointments for vehicle inspection at the shop or dealership facility.
- Compiled data from various sources such as customer information, work orders, photographs, into an estimate form or database system.
- Verified accuracy of parts pricing from suppliers and vendors.
- Performed administrative tasks such as filing paperwork, preparing documents, as needed.
- Maintained accurate records of all completed estimates and invoices.
- Reviewed material and labor costs to help make build-or-buy decisions.
- Developed and updated cost estimates by documenting relevant information into jobs in internal database.
- Conducted final quality control check of vehicles prior to customer delivery.
- Reviewed automotive blueprints, diagrams, and manuals as necessary to complete estimates accurately.
- Adhered to DRP insurance procedures and rates applicable to estimates.
- Maintained confidentiality of client and prospective client information, protecting individual interests and business partnerships.
- Negotiated repair costs with insurance companies.
- Documented findings in a written report with photos to be used for insurance claims.
- Delivered top-notch customer service by answering questions and quickly responding to phone inquiries, resulting in an increase in repeat business.
- Inspected damaged vehicles to determine extent of structural, body and mechanical damage.
- Developed relationships with local body shops and other suppliers in order to secure competitive rates.
- Provided customer service by responding to inquiries regarding repairs and estimates.
- Attended training sessions related to auto collision repair techniques and estimating software programs.
- Achieved cost-savings by developing functional solutions to problems.
Automotive Technician
Knapp Chevrolet
Houston, TX
01.2023 - 08.2023
- Performed drive ability tests on vehicles after repairs were completed.
- Kept detailed records of repairs, labor involved and parts used.
- Monitored shop equipment to maintain safe working condition.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Removed old oil, replace filters and added correct amount of oil.
- Worked as a Transmission Technician replacing and rebuilding FWD and RWD Transmissions.
- Specifically worked on 6l80, 6l90, 8l90, and also 10 speed transmissions.
Automotive Technician
Lonestar Chevrolet
Jersey Village , TX
05.2022 - 01.2023
- Evaluated integrity of repaired transmissions with shop and road tests.
- Removed transmissions, diagnosed problems and repaired components.
- Provided technical advice to customers regarding maintenance of their vehicle's transmission system.
- Kept up-to-date with new technologies related to automotive transmissions.
- Operated diagnostic equipment in order to identify potential problems with a vehicle's transmission system.
- Performed maintenance on transmission systems such as replacing fluids, filters, seals, gaskets.
- Reviewed work orders and discussed with supervisors.
- Repaired electronic control units to fix transmission-related problems.
- Performed road tests of vehicles equipped with manual and automatic transmissions in order to evaluate their performance.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Resolved customer complaints related to transmission system failures or malfunctions.
- Kept detailed records of repairs, labor involved and parts used.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Followed safety procedures when working on a vehicle's transmission system.
Automotive Technician Intern
Knapp Chevrolet
Houston, TX
02.2021 - 05.2022
- Started off my automotive career as a lube tech helper learning basic fundamentals on vehicles.
- Started off doing basic oil and oil filter changes and other maintenance needs such as air filters, cabin filter, windshield wipers and doing different kinds of flushes.
- After a couple months my work ethic was recognized and I was then promoted to be an Technician helper.
- As a helper I was put to perform tasks such as Cam and lifter replacements, engine rebuilds, and also did motor replacements.
- Developed knowledge in front end/ suspension work and many different kinds of vehicles including performing alignments.
- Became an Transmission Technician helper and learned the in's and out's of 6l80, 6l90 and 8l90 Transmissions.
Education
Associate of Applied Science - Automotive Technology
San Jacinto College District
Pasadena, TX05-2022
Skills
- Troubleshooting and Diagnostics
- Automatic Transmissions
- Strong Work Ethic
- Changing Oil
- Alignments Experience
- Bay Maintenance
- Calibration Understanding
- Preventive Maintenance
- Engine Overhauls
- Inspecting Vehicles
- Tire Mounting and Balancing
- Parts Replacement
- Customer Service
- System Repairs
- Issue Resolution
- Gasket Replacements
- Coolant System Control
- Replacing Filters
- Engine Rebuilds
Affiliations
Outside of work I love to go fishing on my free time, occasionally go hunting with really good friends, and spending quality time with my family and dog.
Languages
Spanish
Professional
Timeline
Collision Estimator
Carstar Ambassador Collision
08.2023 - Current
Automotive Technician
Knapp Chevrolet
01.2023 - 08.2023
Automotive Technician
Lonestar Chevrolet
05.2022 - 01.2023
Automotive Technician Intern
Knapp Chevrolet
02.2021 - 05.2022
Associate of Applied Science - Automotive Technology
San Jacinto College District
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