George Hall

Drove strategic initiatives for Aveda, a division of Estée Lauder Companies, enhancing operations in the creation of high-performance hair and skin care products while optimizing educational institutes and retail locations.

Key Accomplishments & Responsibilities:

• Successfully executed innovative learning and development initiatives, actively soliciting feedback from participants to refine programs, resulting in a 25% improvement in employee engagement and satisfaction scores.
• Established and nurtured strong partnerships with top-tier third-party learning and development providers, enhancing program reach and value, which contributed to a 40% expansion in training capacity.
• Implemented a robust financial tracking system for learning and development initiatives, ensuring transparency and accountability, which led to a 25% reduction in unnecessary spending and reallocation of funds to high-impact programs.

Provided strategic direction and execution of sales initiatives, optimizing a suite of talent management software solutions to empower sales teams and enhance client engagement.

Key Accomplishments & Responsibilities:

• Spearheaded global onboarding curriculum (ILT, e-learning) redesign for 400 Account Executives, each of which had responsibility for meeting a $1.2M/year sales quota.
• Conducted thorough needs assessments to identify gaps in existing onboarding resources, leading to improvements in content and delivery methods.
• Developed and implemented a robust sales enablement reporting system, ensuring timely and accurate tracking of key performance metrics, including P&L and budget adherence, resulting in a 15% improvement in forecast accuracy.
• Collaborated closely with finance and sales leadership to align reporting processes with organizational objectives, ensuring consistency and accuracy in P&L and budget reports, leading to a 20% reduction in reporting discrepancies.

Collaboratively engineered eLearning solutions for a $50M IT software implementation, engaging with cross-functional teams to effectively train 35,000 employees.

Key Accomplishments & Responsibilities:

• Developed 60+ eLearning courses (5-15 minutes in length) while working with 9 different Subject Matter Experts on 12 concurrent EMR/EHR learning projects.
• Designed micro-learning to create content chunked into bite-size pieces as pre-class introduction, post-class support material, or refresher around 2-7 minutes in length.
• Provided needs assessment, design, development, and quality assurance for eLearning courses.
• Enhanced stakeholder satisfaction with timely and transparent communication strategies

Directed the dynamic planning, development, and evaluation of over 200 training programs, effectively reaching 5,000 employees across seven diverse countries in Asia.

Key Accomplishments & Responsibilities:

• Led end-to-end implementation of global leadership development programs in China.
• Defined strategies for learning to expand markets across China, Japan, South Korea, Thailand, and Australia.
• Managed annual budgets of $750,000 and provided budget forecasting for new programs.
• Improved overall project efficiency by setting clear goals, milestones, and expectations for the development team.

Led and inspired the successful execution of over 500 training programs for 20,000 AMTRAK employees, both union and non-union, demonstrating exceptional leadership and a commitment to workforce development.

Key Accomplishments & Responsibilities:

• Founded and led a national leadership academy training 6,000 employees in 5 locations (Pennsylvania, Delaware, Illinois, Louisiana, and California).
• Facilitated 300 ILT programs for Managers, Directors, and C-suite executives.
• Designed customer service programs formally recognized by CEO as the most successful in 10 years, leveraging best-practice models from Ritz-Carlton and Nordstrom's.