George Harvey
Broken Arrow,OK
Summary
At ALDI, I have reached the pinnacle of growth at the store level, thanks to my growth mindset and adaptability. My experience here has significantly enhanced my professional development and problem-solving abilities. As a dynamic and motivated leader, I take pride in building strong relationships between my customers and my team.
Driving a 1 million dollar store in monthly sales has equipped me to have the ability to multi task and drives sales while maintaining cost.
Overview
6
6
years of professional experience
Work History
Store Manager
Aldi
04.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Approved regular payroll submissions for employees.
Assistant Store Manager
Aldi
10.2020 - 04.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Cashier
Price Chopper
08.2018 - 05.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor Of Arts And Sciences - Criminal Justice
University of North Florida
Jacksonville Florida 05.2024
Skills
Customer Service
Problem-Solving
Adaptive to change
Multitasking and Organization
Training and mentoring
Team Leadership
Outstanding communication skills
Policies and Procedures
Growth mindset
Timeline
Store Manager
Aldi
04.2022 - Current
Assistant Store Manager
Aldi
10.2020 - 04.2022
Cashier
Price Chopper
08.2018 - 05.2019
Bachelor Of Arts And Sciences - Criminal Justice
University of North Florida
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