George Hillery
Garfield Heights,OH
Summary
Summary Statement: An enthusiastic, dependable, conscientious, and highly motivated leader with excellent interpersonal and communication skills with an ability to work effectively with individuals at all levels. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Physician Substitute
Octapharma Plasma Inc
01.2021 - Current
- Interview donors, performed physicals, discussed symptoms, asked questions, and performed counseling and provided education on transmitted infections.
- Treat acute conditions to reduce symptoms and improve health.
- Evaluate donors histories, complaints, and current issues.
- Treat donors suffering from donation reactions.
- Thoroughly examine patients and elicited medical history data to use in assessing health and identifying conditions.
- Identify serious conditions and emergency situations and immediately referred to hospital for prompt care.
Clinical Director
Accessible Home Health Care
01.2012 - 01.2021
- Developed, implemented, revised, and evaluated policies and procedures.
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
- Implemented new policies and educated staff on changes.
- Developed and adjusted work schedules for all clinical and office staff.
- Managed and motivated 30-50 employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Improved marketing to attract new customers and promote business.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee evaluations, and contract details.
RN/LPN
Altercare of Nobles, Skilled Nursing
01.2008 - 01.2011
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Education
Master of Science - Nursing
South University
Savannah, GABachelor of Science - Nursing
Malone University
Canton, OH05.2014
Associate of Science - Nursing
Fortis College
Cuyahoga Falls, OH12.2010
Skills
- Vital signs monitoring
- Conflict resolution
- Organizational skills
- Adaptability
- Attention to detail
- Decision making
- Team collaboration
- Problem solving
- Time management
- Professionalism
- Staff Collaboration
- Interdisciplinary Team Coordination
Certification
American Heart Association ALS/Basic Life Support/Healthcare Provider Exp.01/2024
Additional Information
- Practical Nurse Certificate License: , Registered Nurse State of Ohio Multi-State 2011- Registered Nurse State of Michigan 2023
Timeline
Physician Substitute
Octapharma Plasma Inc
01.2021 - Current
Clinical Director
Accessible Home Health Care
01.2012 - 01.2021
RN/LPN
Altercare of Nobles, Skilled Nursing
01.2008 - 01.2011
Master of Science - Nursing
South University
Bachelor of Science - Nursing
Malone University
Associate of Science - Nursing
Fortis College
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