George Hurd
Knoxville,TN
Summary
Director of Quality Assurance
Innovative senior-level quality assurance manager with a strong focus on problem-solving and continuous improvement across all manufacturing areas. Adept at developing, deploying, and implementing robust Quality Management Systems. Proven track record of building quality, safety, and environmental systems that resulted in certifications (ISO 9001, ISO 14001, and/or OSHAS 18001) for four companies.
Areas of Expertise
Engineering Change Process
Document Control
ISO / OHSAS Standards
Corrective/Preventive Actions
Temporary Deviations
DMAIC Methodology
External/Internal Auditing
Team Leadership/Development
Continuous Improvement / Kaizen
Mentoring/Coaching/Training
Quality Management Systems
Project Management
Overview
16
16
years of professional experience
1
1
Certification
Work History
Director of Quality Assurance
Stratacache, Inc.
Trotwood, OH
01.2017 - Current
- Oversee daily operations of a self-established Quality Program for Stratacache’s Outdoor Menu Board Division, ensuring compliance with UL and CE regulations as well as customer requirements
- Developed a Quality Management System adopted by Stratacache subsidiaries
- Manage all facility inspections, including First Article Acceptance, in-coming, in-process, final, and special inspections
- Set up supplier processes, handle evaluations, negotiations, and approvals, and manage supplier corrective actions for non-conforming parts/products
- Responsible for all escalated internal and external quality incidents, as well as corrective and preventive actions requiring root cause analysis and both short- and long-term resolutions
- Developed data streams and metrics to monitor system outputs, driving informed decision-making
- Led the Quality Team, directing day-to-day duties and setting priorities for improvement and problem-solving
- Identified and recommended process improvements, enhancing efficiency, cost savings, quality, safety, and customer experience
- Identified corrective actions and drove timely closure using industry-recognized RCCA tools.
Manufacturing Manager
Canberra Oakridge
Oak Ridge, TN
01.2014 - 01.2017
- Led all manufacturing activities, overseeing an annual budget of $35M to $45M
- Evaluated workload and available manpower before delegating tasks and cross-trained personnel as needed
- Managed all key performance indicators (KPIs) and developed corrective action plans for failing indicators.
Quality, Environment, Health & Safety / Continuous Improvement Manager
Canberra Oakridge
Oak Ridge, TN
01.2009 - 01.2014
- Provided high-level oversight of the Continuous Improvement Program, focusing on Continuous Improvement projects that were aligned with company goals
- Conducted Kaizen events for inefficient processes and departments
- Evaluated supplier performance in several areas including evaluation, approval, action plans, and negotiations.
Education
Bachelor of Science - Project Management
ITT Technical Institute
Associate of Science - Electronics Technology
New Mexico State University
Skills
- Engineering Change Process
- Document Control
- ISO / OHSAS Standards
- Corrective/Preventive Actions
- Temporary Deviations
- DMAIC Methodology
- External/Internal Auditing
- Team Leadership/Development
- Continuous Improvement / Kaizen
- Mentoring/Coaching/Training
- Quality Management Systems
- Project Management
Certification
- Project Management Professional Certificate
- Black Belt Certified
Timeline
Director of Quality Assurance
Stratacache, Inc.
01.2017 - Current
Manufacturing Manager
Canberra Oakridge
01.2014 - 01.2017
Quality, Environment, Health & Safety / Continuous Improvement Manager
Canberra Oakridge
01.2009 - 01.2014
Bachelor of Science - Project Management
ITT Technical Institute
Associate of Science - Electronics Technology
New Mexico State University
Similar Profiles
JACK RUDLANDJACK RUDLAND
Key Account Strategist at Stratacache, Inc.Key Account Strategist at Stratacache, Inc.
Ana Sofía Ponce DomínguezAna Sofía Ponce Domínguez
CUSTOMER SERVICE SUPPORT SR SPECIALIST at StratacacheCUSTOMER SERVICE SUPPORT SR SPECIALIST at Stratacache
Jada TroutmanJada Troutman
Marketing Content Coordinator at STRATACACHEMarketing Content Coordinator at STRATACACHE