GEORGE ISAAC
Reseda,CA
Summary
Dynamic professional with a proven track record in real estate and operations management, exemplified during my tenure at Flyhomes, Inc. Leveraging exceptional analytical skills and interpersonal prowess, I've consistently exceeded client expectations and enhanced customer relations. Proficient in English and Arabic, my leadership has significantly improved team performance and operational efficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Flyhomes, Inc
04.2021 - 12.2022
- Consults with clients to understand their needs.
- Gathers, provides, and explains details of current market conditions.
- Assists clients with staging properties for sale; hosts open houses, and other property promotional events.
- Arranges or takes professional photography of properties for sale.
- Assists purchasing clients with identifying suitable properties.
- Shows properties to clients, answering (or finding answers to) questions about the property.
- Assists clients with the offer process (buying and selling).
- Ensures that the terms and conditions of purchase agreements, such as loans, home inspections, and pest inspections, are met before closing dates.
- Coordinates activities required for closing, including document signing and fund disbursement.
- Maintains knowledge of the housing market.
- Develops and maintains positive relationships with attorneys, mortgage lenders, and contractors to whom clients may be referred.
- Performs other duties as assigned.
Bus Operator
Los Angeles County Metropolitan Transportation Authority
07.2012 - 08.2021
- Memorizes routes, transfer points, and structures for all lines assigned to divisions.
- Performs a complete pre-pull-out inspection of buses, safety checks equipment, and informs the mechanic when adjustments or repairs are necessary.
- Refers to and implements route maps, time schedules, and instructions for pull-outs, line service, pull-ins, and off-route trips.
- Collects and counts fares, issues transfer tickets, and transports passengers on public transit buses.
- Provides schedule, route, and fare information to passengers seeking assistance.
- Operates the wheelchair lift and assists passengers with disabilities in boarding, riding, and alighting in a safe manner, which may include pushing a wheelchair up and down the ramp.
- Secures wheelchairs for passengers with disabilities, and clearly communicates the action being taken.
- Receives and transmits two-way radio messages involving accidents, emergencies, criminal activities, or other authorized Metro business.
Operation Manager
Marathon Gas Station
01.2005 - 10.2012
- Accurately prepared itemized checks, and discreetly handled payment complications.
- Maintained excellent relationships with customers.
- Reputation for putting guests at ease, handling large crowds, and maintaining composure in stressful situations.
- Ensure that minimum age requirements for the consumption of alcoholic beverages are met.
- Ensured all expectations of customers were met and exceeded by actively checking in with customers and quickly correcting any issues that arose.
- Maintained 10,096 compliance with all standards: Ensured the safety of guests, as well as program and educational materials.
- Managed and addressed client services difficulties.
- Managed all aspects of operations, from incoming calls to store inventory, and day-to-day business transactions.
- Performed general clerical functions, including organizing forms, photocopying, filing, maintaining, and managing program materials.
- Generated spreadsheets, data entry, prepared correspondence, and errands.
- I compiled a variety of resources and participated in community outreach activities, including distributing program brochures and retrieving client referrals.
Education
Bachelor of Science - Homeland Security and Emergency Management
Grand Canyon University
12.2022
Skills
- Accounts Receivable/Payable
- Strong leadership skills
- Superb interpersonal skills
- Excellent customer relations
- Team Leadership and Training
- Bilingual: English, Arabic
- Exceptional analytical skills
- Sales and Marketing
- Outstanding organizational skills
- Administrative, clerical functions
- Expert in resource management
References
Upon Request
Languages
Arabic
Professional
Certification
- FEMA IS- 240.C Leadership and Influence
- FEMA IS-00100.C Introduction to the Incident Command System
- FEMA IS-00102.C Preparing for Federal Disaster Operations FEMA Response Partners
- FEMA IS-120.C An Introduction to Exercises
- FEMA IS-00230.E Fundamentals of Emergency Management
- FEMA IS-00241.C Critical Decision Making and Problem Solving
- FEMA IS-00242.C Effective Communication
- FEMA IS-244.B Developing and Managing Volunteers Certificate
- FEMA IS-00393.B Introduction to Hazard Mitigation
- FEMA IS-00907 Active Shooter What You Can Do
- FEMA IS-1009 Conditions of the Public Assistance Grant
- FEMA IS-1300 Introduction to Hazard Mitigation
References
References available upon request.
Timeline
Real Estate Agent
Flyhomes, Inc
04.2021 - 12.2022
Bus Operator
Los Angeles County Metropolitan Transportation Authority
07.2012 - 08.2021
Operation Manager
Marathon Gas Station
01.2005 - 10.2012
Bachelor of Science - Homeland Security and Emergency Management
Grand Canyon University
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