Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
George Johnson

George Johnson

Saint Thomas,Surrey County

Summary

Strong work ethic, adaptable, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Cashier

Navy Exchange
FPO, AA
03.2019 - Current
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed customer payments quickly and returned exact change and receipts.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Followed company security procedures for handling large sums of money.
  • Answered customers' questions and provided information on store procedures or policies.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Checked personal identifications during alcohol and tobacco sales.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Developed key customer relationships to increase sales.
  • Welcomed customers, offering assistance to help find store items.

Firefighter

Naval Station Guantanamo Bay
FPO, AA
07.2015 - Current
  • Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
  • Maintained firefighting equipment, including hoses and ladders, on a daily basis.
  • Responded to fire and safety-related emergency calls in local area.
  • Employed systematic search and rescue procedures and location and excavation devices to safely locate and evacuate victims.
  • Extinguished flames and embers to suppress fires with shovels and hand-driven water or chemical pumps.
  • Educated public on ways to prevent fires and fire damage.
  • Participated in on-call schedule to respond to requests for assistance after hours and on weekends or holidays.
  • Provided support services during natural disasters such as floods or hurricanes.
  • Tested and inspected tools, equipment and gear to maintain readiness for different fire scenarios.
  • Communicated with other firefighters and emergency personnel to relay observations, equipment needs, and other relevant information.
  • Answered emergency situations and assessed conditions to contain fires, assist victims, and prevent escalation.
  • Checked smoke alarms and carbon monoxide detectors in residences and businesses.

Store Associate

Navy Exchange
FPO, AA
12.2014 - 03.2019
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Identified problems or discrepancies in inventory levels and notified supervisor accordingly.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Ensured the cleanliness and tidiness of the store.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Recommended, selected and located merchandise based on customer desires.
  • Addressed customer complaints in a professional manner.

Education

Some College (No Degree) - Firefighting And Specialized Rescues

Maryland Fire And Rescue Institute
MD

Skills

  • Payment Collection
  • POS Systems
  • Merchandise Restocking
  • Customer Service
  • Apparatus Maintenance
  • First Response Services
  • First Aid Certified

Languages

English
Professional

Certification

  • Certified Welder NCTVET Level I and II
  • firefighter I and II
  • Fire Enginer Driver Operator
  • Aerial Ladder Driver Operator
  • Mobile Water Source Driver Operator
  • Airport Rescue Firefighting Driver Operator
  • Airport Rescue Firefighter
  • Hazardous Materials Technician
  • Specialized Rescues
  • Basic Life Support Certified

Timeline

Cashier

Navy Exchange
03.2019 - Current

Firefighter

Naval Station Guantanamo Bay
07.2015 - Current

Store Associate

Navy Exchange
12.2014 - 03.2019

Some College (No Degree) - Firefighting And Specialized Rescues

Maryland Fire And Rescue Institute

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George Johnson