Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

George Joshua

Indianapolis,IN

Summary

I am commercially driving, strategic thinking, and decisive manager who possesses the leadership skills and experience to drive forward a team of people in line with my employer long term objectives.

In recent years I have developed a diverse set of leadership and management skills that will enable me to hit the ground running in this position and assist the senior management team in delivering high quality effective operations.

The success of your organization has been built through hard work risk taking, and effective leadership. I will support the senior management team in achieving the company strategic goals and objectives to maintain continuity of success.

Overview

8
8
years of professional experience

Work History

Owner/Manager

Diamonnd Finish LLC
Indianapolis, IN
03.2018 - 01.2024
  • Managed daily operations of business, including hiring and training staff.
  • Developed strategic plans to increase profitability and efficiency.
  • Identified new opportunities for growth, expansion, and diversification.
  • Monitored performance of personnel against goals set forth by the company.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.

Manager of Operations

National Retail Painters
Ft Lauderdale, FL
11.2015 - 03.2018
  • Analyzed data to identify trends in customer service issues, financials, staffing needs., to make informed decisions regarding operations.
  • Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
  • Collaborated with other managers across the organization to develop strategies that support overall company objectives.
  • Oversaw inventory management activities including ordering supplies as needed.
  • Conducted regular audits of employee performance and provided feedback on areas of improvement.
  • Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
  • Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
  • Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
  • Resolved conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.
  • Hired and onboarded team members to meet immediate and expected demand.
  • Engaged with existing and potential clients to gain insight into needs.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Education

High School Diploma -

T.C. Williams High School
Alexandria, VA
06-1989

Some College (No Degree) - Business Management / Applying Business Math

Northern Virginia Community College
Annandale, VA

Skills

  • Administrative Oversight
  • Budget Administration
  • Marketing tactics
  • Business Management

References

References available upon request.

Timeline

Owner/Manager

Diamonnd Finish LLC
03.2018 - 01.2024

Manager of Operations

National Retail Painters
11.2015 - 03.2018

High School Diploma -

T.C. Williams High School

Some College (No Degree) - Business Management / Applying Business Math

Northern Virginia Community College

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George Joshua