Mobile Service Coordinator
- Consulted with staff on resolution of complex service issues.
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
- Ensured timely delivery of high-quality social service programs.
- Responded to customer issues to provide immediate resolution and improve retention.
- Coordinated schedules, appointments, and travel arrangements.
- Drove customer feedback to deliver information to management for corrective action.