George Kemp
Irvington
Summary
Dynamic and results-driven professional with extensive experience at the New York City Housing Authority. Proven expertise in OSHA compliance and site safety, enhancing operational efficiency and staff morale. Adept at conflict resolution and effective communication, consistently delivering high-quality maintenance solutions while fostering strong community relations.
Overview
23
23
years of professional experience
Work History
Superintendent
New York City Housing Authority, NYCHA
06.2020 - 02.2024
- Supervised daily operations of maintenance teams ensuring compliance with safety regulations.
- Scheduled and supervised maintenance and repair of equipment, buildings and grounds.
- Developed training programs for staff to enhance skills in facility management.
- Analyzed operational workflows, identifying areas for process improvement and cost reduction.
- Maintained safety onsite and upheld all OSHA regulations by Action.
- Conducted regular site inspections to maintain compliance with industry regulations and standards.
- Enforced rigorous safety procedures during daily operations, creating a safe working environment for all personnel involved in the project''s execution process.
- Resolved conflicts between staff and customers swiftly and professionally.
- Evaluated subcontractor performance regularly, ensuring adherence to contract requirements and maintaining accountability throughout the lifecycle of each project.
- Managed Number workers when performing duties in line with local and national building codes in construction.
- Monitored budgets and expenditures to maintain fiscal responsibility.
- Boosted staff morale and performance through effective leadership and professional development opportunities.
- Engaged with community through regular meetings and feedback sessions, strengthening school-community relations.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
Assistant Superintendent - Civil Service
New York City Housing Authority, NYCHA
08.2017 - 06.2020
- Managed property maintenance operations, ensuring compliance with safety regulations and quality standards.
- Streamlined processes for resident issue resolution, enhancing responsiveness and satisfaction rates.
- Improved project efficiency by streamlining processes and effectively delegating tasks to team members.
- Maintained open lines of communication with clients to provide regular updates on project progress, address concerns promptly, and foster trusting relationships built on transparency and professionalism.
- Facilitated conflict resolution between team members by mediating disputes and fostering open communication channels among the workforce.
- Supervised staff by checking work against project expectations.
- Instructed personnel on use and maintenance of equipment and immediately notified supervisor of needed repairs.
- Reduced project delays by proactively identifying potential issues and devising effective solutions in a timely manner.
- Oversaw daily operations on job site, ensuring all tasks were completed efficiently.
- Led team meetings to discuss progress, address concerns, and plan upcoming tasks, fostering collaborative work environment.
Maintenance Worker - Civil Service
New York City Housing Authority, NYCHA
03.2013 - 08.2017
- Performed repairs on plumbing, electrical systems, and HVAC units to maintain optimal functionality.
- Evaluated repair requests to prioritize urgent issues, improving response times and tenant satisfaction rates.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Maintained a well-organized workspace and inventory system for tools and supplies, leading to increased productivity.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Collaborated with other team members to complete complex repair projects within deadline constraints.
- Assisted in facility renovations, including painting, minor plumbing repairs, and carpentry work.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Handled emergency situations efficiently by troubleshooting problems rapidly and implementing effective solutions under pressure.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Installed new locks, door handles, and door closers.
- Provided excellent customer service by responding quickly to internal department requests regarding repairs or facility concerns.
- Adhered to established safety protocols while performing daily tasks, minimizing workplace injuries among the maintenance team members.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Enhanced equipment efficiency with routine maintenance, cleaning, and lubrication tasks.
Heating Plant Technician - Civil Service
New York City Housing Authority, NYCHA
04.2011 - 03.2013
- Operated and maintained plant equipment to ensure optimal performance and safety compliance.
- Conducted regular inspections of machinery, identifying and resolving issues proactively.
- Collaborated with team members to streamline workflows and enhance operational efficiency.
- Implemented preventive maintenance schedules, reducing downtime and improving equipment reliability.
- Assisted in troubleshooting complex mechanical problems, utilizing diagnostic tools effectively.
- Developed standard operating procedures to enhance consistency in plant operations and maintenance tasks.
- Performed thorough root cause analyses on mechanical failures to implement corrective measures that prevented future occurrences.
- Enhanced team morale and performance by fostering a supportive work environment that valued collaboration, open communication, and professional growth.
- Maximized equipment lifespan through routine maintenance, proper lubrication, and timely repairs.
- Cleaned work areas to comply with safety regulations.
- Sorted, stored and updated parts and materials inventories to maintain readiness for production needs.
- Performed tests of water chemistry in boilers.
Carpenter's Helper
New York City Housing Authority, NYCHA
04.2006 - 04.2011
- Assisted skilled carpenters in constructing frameworks and structures using various hand and power tools.
- Maintained a safe and organized work environment, adhering to all safety protocols and regulations.
- Supported material preparation by cutting, shaping, and measuring wood according to project specifications.
- Operated woodworking machinery for tasks such as sanding, drilling, and finishing surfaces accurately.
- Improved project efficiency by assisting carpenters in measuring, cutting, and assembling materials.
- Demonstrated adaptability in performing various tasks such as framing, roofing, siding installation, or drywall hanging as needed for different projects.
- Aided in the installation of doors, windows, cabinetry, flooring, and trim work as required for each project''s needs.
- Maintained tools and equipment, ensuring optimal performance for efficient task completion.
- Enhanced job site safety by maintaining a clean, organized workspace and properly storing tools and equipment.
- Demonstrated attention to detail when finishing surfaces through sanding or painting processes to meet client expectations for quality craftsmanship.
- Assisted in the dismantling of older structures for renovation purposes, salvaging reusable materials when possible and disposing of waste responsibly.
- Gained valuable education in residential and commercial building codes.
- Set up and broke down scaffolding, shoring, and other support systems to meet project requirements.
- Transported materials and tools from work truck to project areas and organized supplies based on likely needs.
- Covered surfaces with laminated plastic covering material.
- Repaired and replaced broken or worn-out wooden components in buildings.
- Kept job site cleaned up properly and all debris disposed of in respective containers.
- Measured and cut wood pieces using hand saws and powered saws.
- Assisted with movement of materials and equipment to job sites.
Caretaker-J - Civil Service
New York City Housing Authority, NYCHA
02.2001 - 04.2006
- Oversaw seasonal preparation of properties, ensuring readiness for occupancy or events.
- Maintained cleanliness and sanitation in residential buildings, ensuring safe living environments for residents.
- Implemented waste management protocols, promoting environmentally responsible practices within the community.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
- Maintained floor cleaning and waxing equipment.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Reported damages and hazardous conditions to management for further action.
- Moved furniture for cleaning and set up for special events.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Reported vandalism or other damage to property to supervisor.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Operated buffers and burnishers to clean and polish floors.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Education
No Degree - Accounting
Eastern District High School
Brooklyn, NYSkills
- OSHA compliance
- Safe operating procedures
- Safety oversight
- Construction safety
- Site inspection
- Site maintenance
- Site safety
- Field inspection
- Hand and power tool operation
- Drywalling
- Equipment operation
- Employee motivation
- Schedule oversight
- Customer relations
- Employee management
- Dependable and hardworking
- Decision-making
- Attention to detail
- Community relations
- Staff management
- Effective communication
Timeline
Superintendent
New York City Housing Authority, NYCHA
06.2020 - 02.2024
Assistant Superintendent - Civil Service
New York City Housing Authority, NYCHA
08.2017 - 06.2020
Maintenance Worker - Civil Service
New York City Housing Authority, NYCHA
03.2013 - 08.2017
Heating Plant Technician - Civil Service
New York City Housing Authority, NYCHA
04.2011 - 03.2013
Carpenter's Helper
New York City Housing Authority, NYCHA
04.2006 - 04.2011
Caretaker-J - Civil Service
New York City Housing Authority, NYCHA
02.2001 - 04.2006
No Degree - Accounting
Eastern District High School