Summary
Overview
Work History
Education
Skills
Timeline
Generic

George Kimani

KS

Summary

Retail Specialist with 3+ years of sales experience, including recent work at IKEA, delivering tailored living room, storage, and workspace solutions. Skilled in consultative selling, solution planning, and cross-team collaboration to maintain operational excellence and seamless customer experiences. Committed to continuous improvement, embracing IKEA’s values of togetherness and simplicity, and driving business growth through strategic, solution-focused interactions.

Overview

11
11
years of professional experience

Work History

Sales Associate

IKEA
03.2025 - Current
  • Deliver tailored design solutions and product recommendations that balance practicality, style, and affordability, ensuring exceptional customer experiences.
  • Design customized living room, storage, and workspace solutions with customers, including modular sofas, storage units, and desk systems, coordinating delivery and assembly for a seamless end to end experience.
  • Collaborate with team members, embracing IKEA’s value of togetherness, to maintain accurate pricing and product information, update price tags and banners, remove discontinued items, and build new displays for incoming inventory, ensuring a professional and sales ready department.
  • Apply consultative selling techniques to understand customer needs and present IKEA’s sustainable, cost effective solutions, building trust and encouraging long-term engagement.

Cart Attendant

IKEA
10.2024 - 02.2025
  • Maintained organized loading zones and parking lots, ensuring constant cart availability for customers.
  • Supported the Click & Collect team by accurately scanning customer purchases, ensuring a smooth and organized pickup process.
  • Assisted customers with inquiries, addressing concerns independently and coordinating with management to resolve complex issues.
  • Delivered a seamless customer experience by maintaining and stocking shopping tools throughout the store and providing efficient car loading, contributing to a convenient shopping environment.

Warehouse Worker

Amazon
11.2018 - 05.2019
  • Sustained high productivity and quality standards by adhering to Amazon's safety and operational protocols.
  • Assisted in loading and unloading inbound and outbound shipments, ensuring smooth movement of products within the warehouse.
  • Operated pallet jacks and material moving equipment to receive and transport items from various locations within the warehouse.
  • Used scanners to scan orders and place them in proper shipping pallets, contributing to organized shipping processes.

Tailored Specialist

Dillard's
07.2016 - 07.2018
  • Delivered personalized service by assisting clients with suit selections, fittings, and styling, ensuring an excellent shopping experience.
  • Played a key role in launching the Made to Measure event, educating customers on custom suit options, guiding them through the measurement process, and helping drive attendance and sales.
  • Maintained a loyal clientele by building strong relationships and providing tailored recommendations, leading to repeat business and referrals.
  • Collaborated closely with team members to ensure a seamless customer experience, coordinate tasks, and maintain a well-organized, visually appealing department.


Sales Associate

Perry Ellis
09.2015 - 05.2016
  • Exceeded sales targets by promoting new collections, upselling accessories, and sharing in-depth knowledge of Perry Ellis products.
  • Supported inventory management by restocking merchandise, arranging displays, and ensuring the sales floor was visually appealing and organized.
  • Built a loyal customer base through attentive service and product knowledge, resulting in repeat business and positive customer feedback.

Team Leader

Yogurtini
02.2015 - 08.2015
  • Assisted in training and developing team members to enhance customer service skills and product knowledge.
  • Conducted shopping for toppings to ensure a diverse and appealing selection for customers.
  • Maintained a clean and inviting store environment by ensuring cleanliness of the dining area and adherence to health and safety standards.

Education

High School Diploma -

Olathe North High School
Olathe, KS
05.2015

Skills

  • Self-Motivated
  • Problem Solving
  • Merchandise Knowledge
  • POS System Operations
  • Time Management
  • Sales Expertise
  • Exceptional Customer Service
  • Strong Communication and Interpersonal Skills

Timeline

Sales Associate

IKEA
03.2025 - Current

Cart Attendant

IKEA
10.2024 - 02.2025

Warehouse Worker

Amazon
11.2018 - 05.2019

Tailored Specialist

Dillard's
07.2016 - 07.2018

Sales Associate

Perry Ellis
09.2015 - 05.2016

Team Leader

Yogurtini
02.2015 - 08.2015

High School Diploma -

Olathe North High School

Similar Profiles

CREATE PROFILE