Summary
Overview
Work History
Education
Skills
References
Personal Information
Languages
Timeline
Generic

George Kolbaia

New York,NY

Summary

Dynamic Cluster Sales Manager with a proven track record at Radisson Hotels, excelling in B2B sales and customer service. Skilled in developing strong client relationships and enhancing revenue growth through strategic problem-solving and effective communication. Recognized for leadership in motivating teams and driving continuous improvement initiatives.

Overview

18
18
years of professional experience

Work History

Cluster Sales Manager

Radisson Hotels
06.2021 - 05.2023
  • Identified key product drivers for merchandise presentation to enhance sales.
  • Established and cultivated solid business relationships with new or existing customers.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Developed strong relationships with clients for increased revenue growth and customer satisfaction.

Human Resources Manager/Guest Relations Manager

Radisson Collection Hotel, Tsinandali Estate
01.2019 - 12.2020
  • Motivated employees through special events and incentive programs.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Recruited top talent to maximize profitability.

PA to General Manager/ HR Coordinator

Radisson Collection Hotel, Tsinandali Estate
05.2018 - 01.2020
  • Part of the pre-opening team.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Worked well in a team setting, providing support and guidance.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Regional Products Manager

LTD "Caro Nut Georgia"
01.2013 - 01.2014
  • Conducted market research to identify new opportunities and target markets.
  • Developed product documentation to communicate upcoming features and products to internal teams.
  • Collaborated with sales, marketing, and support teams to launch products on time and within budget.
  • Negotiated favorable contracts with suppliers, ensuring cost-effective procurement of high-quality materials for production purposes.

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Executive Assistant & Advisor to General Secretary

UNWTO (World Tourism Organization)
01.2011 - 01.2012
  • Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
  • Coordinated events and projects.

Regional Service Manager

Toyota Center Tbilisi
01.2006 - 12.2008
  • Enhanced regional service performance by implementing effective management strategies and streamlining processes.
  • Launched quality assurance practices for each phase of development
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Company Manager

Ltd F&Co under the authority of JSC "Sidercaucasian"
01.2006 - 01.2007
  • Managed and motivated employees to be productive and engaged in work.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Adviser and Interpreter to GM

F.C Locomotive & F.C Barcelona
01.2005 - 01.2006
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Education

ALP

Columbia University
New York, NY
05-2025

Master Degree - International MBA

University of Carlos III
Madrid, Spain, Spain
01.2010

Bachelor Degree - International Law

Georgian Technical University
Tbilisi, Georgia
01.2006

College - Georgian Technical University

Georgian Technical University
Tbilisi, Georgia
01.2002

#1 Zugdidi Secondary School
01.1999

Certificate - Leadership

USAID
Washington, DC, USA
07.1998

Training - Communications

USAID
Georgia, Washington, DC
05-1998

Skills

  • Full Computer literate
  • Integrity & Ethics
  • Leadership
  • Teamwork
  • Communication
  • Continuous Improvement
  • Customer Service
  • Goal Setting
  • B to B sales
  • Operations Management
  • Analytical problem solver
  • Decision-Making
  • Sales processes
  • Document Management
  • Time Management
  • Team Recruiting and Onboarding
  • New Hire Onboarding
  • Bilingual in Language
  • Staff Management

References

Upon Request

Personal Information

  • Date of Birth: 11/13/84
  • Nationality: Georgian
  • Cell Phone: 347 571 84 98

Languages

English, Spanish, Russian and Georgian (native)

Timeline

Cluster Sales Manager

Radisson Hotels
06.2021 - 05.2023

Human Resources Manager/Guest Relations Manager

Radisson Collection Hotel, Tsinandali Estate
01.2019 - 12.2020

PA to General Manager/ HR Coordinator

Radisson Collection Hotel, Tsinandali Estate
05.2018 - 01.2020

Regional Products Manager

LTD "Caro Nut Georgia"
01.2013 - 01.2014

Executive Assistant & Advisor to General Secretary

UNWTO (World Tourism Organization)
01.2011 - 01.2012

Regional Service Manager

Toyota Center Tbilisi
01.2006 - 12.2008

Company Manager

Ltd F&Co under the authority of JSC "Sidercaucasian"
01.2006 - 01.2007

Adviser and Interpreter to GM

F.C Locomotive & F.C Barcelona
01.2005 - 01.2006

ALP

Columbia University

Master Degree - International MBA

University of Carlos III

Bachelor Degree - International Law

Georgian Technical University

College - Georgian Technical University

Georgian Technical University

#1 Zugdidi Secondary School

Certificate - Leadership

USAID

Training - Communications

USAID
George Kolbaia