Summary
Overview
Work History
Education
Skills
Websites
Work Preference
Timeline
Open To Work
Hi, I’m

George Korti

Philadelphia,PA

Summary

Reliable and hardworking customer service professional with demonstrated multitasking skills in fast-paced settings. Knowledgeable about processing paperwork and payments to complete orders while coordinating shipments and coordinating timely deliveries. Well-organized, proactive and detail-oriented.

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

PROFESSIONAL WITH HIGHLY ENERGETIC, OUTGOING AND DETAIL-ORIENTED NATURE. HANDLES MULTIPLE RESPONSIBILITIES SIMULTANEOUSLY WHILE PROVIDING EXCEPTIONAL CUSTOMER SERVICE.

Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication, and focused solutions. Expert at finding win-win solutions.

Talented Lead Customer Service Representative polished in balancing customer needs and company demands. Committed to building loyalty and long-term relationships with customers and achieving individual sales goals. Expertly coordinates customer service teams and coordinates programs to enhance productivity.

Dedicated customer service representative motivated to improve service satisfaction and contribute to overall company success. Well-developed communicator versed in corporate offerings and solutions.

Results-driven Customer Service Assistant known for high productivity and efficient task completion. Possess specialized skills in conflict resolution, customer relationship management, and multitasking. Excel in communication, empathy, and problem-solving to enhance customer satisfaction and loyalty. Committed to maintaining professionalism and courtesy in fast-paced environments.

Customer Service Assistant with solid background in customer support roles. Known for providing exceptional client service, resolving complex issues and fostering strong relationships to build customer loyalty. Skilled in utilizing CRM software to track and manage interactions. Proven ability to contribute positively to team environment, displaying strong communication skills and proactive approach. Notable impact includes improved responsiveness and increased overall customer satisfaction in previous role.

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.

Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.

Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

16
years of professional experience

Work History

Dollars general
Philadelphia

Customer Service Assistant
03.2025 - 07.2025

Job overview

  • Assisted customers with product inquiries and service requests.
  • Maintained clean and organized store displays for better product visibility.
  • Processed transactions accurately at the cash register.
  • Restocked shelves to ensure product availability for shoppers.
  • Collaborated with team members to enhance customer experience.
  • Provided information about promotions and special offers to customers.
  • Supported daily operations by managing inventory levels effectively.
  • Maintained a clean and organized work area at all times.
  • Greeted customers in a friendly manner and assisted with their inquiries.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted customers over the phone, providing helpful information regarding products and services.
  • Provided product knowledge to customers through effective communication.
  • Collaborated closely with colleagues to meet customer needs.
  • Performed administrative tasks such as filing documents, entering data into computer systems.
  • Consulted with customers regarding needs and addressed concerns.
  • Handled returns and exchanges in accordance with store policies while maintaining positive customer relations.
  • Resolved customer complaints promptly and professionally.
  • Kept up-to-date on new products, services, promotions, and other changes that affect customer service operations.
  • Sold or recommended products or services to suit client needs.
  • Developed relationships with repeat customers by recognizing individual preferences when possible.
  • Met or exceeded customer service metrics by providing excellent customer support.
  • Resolved customer complaints and issued refunds as needed.
  • Organized promotional displays according to company guidelines.
  • Participated in training and other learning opportunities to expand knowledge of company and position.
  • Received orders from customers via telephone or email and entered them into the system accurately.

Boston Market
Upper Darby

Customer Service Assistant
02.2015 - 07.2017

Job overview

  • Assisted customers with product inquiries and service requests.
  • Maintained clean and organized store displays for better product visibility.
  • Processed transactions accurately at the cash register.
  • Collaborated with team members to enhance customer experience.
  • Restocked shelves to ensure product availability for shoppers.
  • Addressed customer complaints promptly and professionally.
  • Provided information about promotions and special offers to customers.
  • Supported daily operations by managing inventory levels effectively.
  • Excelled in exceeding daily credit card application goals.
  • Updated system with order specifics and customer details, preferences, and billing information.
  • Strengthened customer retention by offering discount options.
  • Mentored junior team members and managed employee relationships.
  • Surpassed sales goals through implementation of successful marketing strategies.
  • Liaised between customers and retail buyers to expedite orders and meet customer demands.
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
  • Provided top quality control and eliminated downtime to maximize revenue.
  • Recommended improvements in products, service and billing methods to management to prevent future problems.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Supported sales team members to drive growth and development.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Utilized problem solving skills to resolve customer issues quickly and efficiently.
  • Updated customer records with relevant information.
  • Ensured compliance with all applicable laws, regulations, policies, and procedures regarding customer service operations.
  • Prepared reports on sales figures and customer feedback for management review.

Merry Maids
Philadelphia

Customer Service Assistant
01.2010 - 07.2016

Job overview

  • Assisted customers with product inquiries and service requests.
  • Maintained clean and organized store displays for better product visibility.
  • Excelled in exceeding daily credit card application goals.
  • Updated system with order specifics and customer details, preferences, and billing information.
  • Oversaw warranty counseling process to manage expense controls.
  • Led on- and off-site customer support teams across multiple time zones.
  • Determined accurate prices for customer services, consistently searching for deals and best prices.
  • Contacted customers about potential service upgrades, new services and account changes.
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
  • Took special orders in person and over telephone, generating additional revenue every month.
  • Strengthened customer retention by offering discount options.
  • Prepared and evaluated CRM reports to identify problems and areas for improvement.
  • Utilized job-related software to prepare change of address records and issue service discontinuance orders.
  • Collected deposits or payments and arranged for billing.
  • Prevented key account losses by researching discrepancies and correcting problems.
  • Mentored junior team members and managed employee relationships.
  • Surpassed sales goals through implementation of successful marketing strategies.
  • Liaised between customers and retail buyers to expedite orders and meet customer demands.
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
  • Provided top quality control and eliminated downtime to maximize revenue.
  • Recommended improvements in products, service and billing methods to management to prevent future problems.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Supported sales team members to drive growth and development.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Updated customer records with relevant information.
  • Utilized problem solving skills to resolve customer issues quickly and efficiently.
  • Ensured compliance with all applicable laws, regulations, policies, and procedures regarding customer service operations.
  • Prepared reports on sales figures and customer feedback for management review.
  • Maintained accurate CRM database by entering and regularly updating client information.
  • Analyzed customer feedback surveys to identify areas for improvement.
  • Answered incoming calls, checking and returning voicemails to obtain records.
  • Answered incoming calls within specified time frames, directing them to appropriate departments or personnel as needed.
  • Provided assistance to customers in completing forms or applications related to their purchases.
  • Referred inquiries to supervisors where appropriate and kept customers updated throughout process.
  • Adhered to company standards for quality service delivery while ensuring customer satisfaction levels remain high.
  • Responded promptly and professionally to feedback, comments and complaints.
  • Received orders from customers via telephone or email and entered them into the system accurately.
  • Participated in training and other learning opportunities to expand knowledge of company and position.
  • Organized promotional displays according to company guidelines.
  • Sent out service reminder notices to customers by letter, text, or telephone.
  • Resolved customer complaints and issued refunds as needed.
  • Met or exceeded customer service metrics by providing excellent customer support.
  • Developed relationships with repeat customers by recognizing individual preferences when possible.
  • Sold or recommended products or services to suit client needs.
  • Managed stock levels by ordering necessary supplies when needed.
  • Liaised between customers and various departments to resolve issues and satisfy inquiries and requests.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Processed payments accurately and efficiently using cash registers and other point of sale systems.
  • Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
  • Kept up-to-date on new products, services, promotions, and other changes that affect customer service operations.
  • Resolved customer complaints promptly and professionally.
  • Handled returns and exchanges in accordance with store policies while maintaining positive customer relations.
  • Consulted with customers regarding needs and addressed concerns.
  • Performed administrative tasks such as filing documents, entering data into computer systems.
  • Collaborated closely with colleagues to meet customer needs.
  • Provided product knowledge to customers through effective communication.
  • Assisted customers over the phone, providing helpful information regarding products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Greeted customers in a friendly manner and assisted with their inquiries.
  • Maintained a clean and organized work area at all times.
  • Supported daily operations by managing inventory levels effectively.
  • Provided information about promotions and special offers to customers.
  • Collaborated with team members to enhance customer experience.
  • Restocked shelves to ensure product availability for shoppers.
  • Addressed customer complaints promptly and professionally.
  • Processed transactions accurately at the cash register.

Wawa
Upper Darby

Customer Service Assistant
06.2013 - 05.2015

Job overview

  • Assisted customers with product inquiries and service requests.
  • Maintained clean and organized store displays for better product visibility.
  • Processed transactions accurately at the cash register.
  • Restocked shelves to ensure product availability for shoppers.
  • Collaborated with team members to enhance customer experience.
  • Addressed customer complaints promptly and professionally.
  • Supported daily operations by managing inventory levels effectively.
  • Provided information about promotions and special offers to customers.

AMC Theatres
Philadelphia

Customer Service Assistant
07.2013 - 11.2014

Job overview

  • Assisted customers with product inquiries and service requests.
  • Maintained clean and organized store displays for better product visibility.
  • Processed transactions accurately at the cash register.
  • Restocked shelves to ensure product availability for shoppers.
  • Collaborated with team members to enhance customer experience.
  • Provided information about promotions and special offers to customers.
  • Supported daily operations by managing inventory levels effectively.
  • Maintained a clean and organized work area at all times.
  • Greeted customers in a friendly manner and assisted with their inquiries.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted customers over the phone, providing helpful information regarding products and services.
  • Provided product knowledge to customers through effective communication.
  • Collaborated closely with colleagues to meet customer needs.

Wendy's
Upper Darby

Customer Service Cashier
05.2013 - 08.2014

Job overview

  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers by answering questions about menu items and promotions.
  • Maintained cleanliness and organization of the front counter area.
  • Handled cash, credit, and debit transactions accurately and securely.
  • Collaborated with team members to ensure timely service during peak hours.
  • Trained new cashiers on procedures and customer service standards.
  • Resolved customer complaints effectively to enhance satisfaction levels.
  • Monitored inventory levels of supplies at the cashier station regularly.
  • Greeted customers and provided friendly customer service.
  • Resolved customer complaints in a professional manner.
  • Operated cash registers to process payments for goods and services.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Balanced cash drawers at the end of each shift.
  • Complied with all health and safety regulations while performing job duties.
  • Informed customers of in-store promotions or pricing specials.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Assisted customers with locating merchandise within the store.

Walmart
Philadelphia

Customer Service Assistant
03.2013 - 05.2014

Job overview

  • Assisted customers with product inquiries and service requests.
  • Maintained clean and organized store displays for better product visibility.
  • Processed transactions accurately at the cash register.
  • Addressed customer complaints promptly and professionally.
  • Restocked shelves to ensure product availability for shoppers.
  • Collaborated with team members to enhance customer experience.
  • Provided information about promotions and special offers to customers.
  • Supported daily operations by managing inventory levels effectively.
  • Maintained a clean and organized work area at all times.
  • Greeted customers in a friendly manner and assisted with their inquiries.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted customers over the phone, providing helpful information regarding products and services.
  • Provided product knowledge to customers through effective communication.
  • Collaborated closely with colleagues to meet customer needs.
  • Performed administrative tasks such as filing documents, entering data into computer systems.
  • Consulted with customers regarding needs and addressed concerns.
  • Handled returns and exchanges in accordance with store policies while maintaining positive customer relations.
  • Resolved customer complaints promptly and professionally.
  • Kept up-to-date on new products, services, promotions, and other changes that affect customer service operations.
  • Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.

Education

Delaware County Community College
Media, PA

Some College (No Degree) from Engineering

University Overview

Skills

  • Customer service
  • Point-of-sale systems
  • Product knowledge
  • Inventory management

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart TimeGig WorkContract Work

Location Preference

On-SiteRemoteHybrid

Salary Range

$45000/yr - $200000/yr

Timeline

Customer Service Assistant
Dollars general
03.2025 - 07.2025
Customer Service Assistant
Boston Market
02.2015 - 07.2017
Customer Service Assistant
AMC Theatres
07.2013 - 11.2014
Customer Service Assistant
Wawa
06.2013 - 05.2015
Customer Service Cashier
Wendy's
05.2013 - 08.2014
Customer Service Assistant
Walmart
03.2013 - 05.2014
Customer Service Assistant
Merry Maids
01.2010 - 07.2016
Delaware County Community College
Some College (No Degree) from Engineering