Knowledgeable and seasoned customer service professional with 5+ years of customer service experience. Experience in customer service and data entry for both in-person and over the phone interactions. With years of experience, I've acquired exceptional communication, listening, problem-solving, multi-tasking, and organizational skills. I've learned to ask the appropriate probing questions to help resolve customers issues. Also, I always show empathy, and remain positive when interacting with customers, to provide the best customer support. With me being a dynamic problem solver with first-rate skills in building relationships and resolving problems, I'm excited to take on new role with long-term growth and advancement potential.