Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Interests
Timeline
Generic

George Lochner

Wasilla,AK

Summary

Dynamic leader with a proven track record at Lochner Roofing, enhancing customer satisfaction and fostering robust client relationships. Expert in strategic planning and operations management, I excel in project management and team leadership, significantly boosting business growth. Skilled in negotiation and customer service, I drive success through innovative solutions and effective team collaboration. I provide custom solutions to custom problems with the highest level of applicable skills in all levels of building and business.

Knowledgeable in building industry with proven track record of successfully managing and growing business. Leveraged strategic planning and operational expertise to enhance productivity and drive profitability. Demonstrated ability to lead cross-functional teams and implement innovative solutions.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Owner

Lochner Roofing
08.2017 - 08.2024
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
  • Improved team productivity by introducing innovative project management tools and techniques.
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
  • Interacted well with customers to build connections and nurture relationships.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Lead Installer

Alaska Custom Gutters
04.2015 - 12.2016
  • Improved customer satisfaction by providing efficient and accurate installations.
  • Reduced installation errors, implementing thorough quality control measures.
  • Mentored junior installers, fostering a positive learning environment for skill development.
  • Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.
  • Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
  • Exceeded company targets consistently by completing high-quality installations ahead of deadlines.
  • Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
  • Collaborated with sales teams to provide accurate estimates and timelines for potential clients.
  • Streamlined installation processes for increased productivity and faster project completion.
  • Loaded and unloaded building materials used for construction.
  • Participated in industry training programs, staying updated on the latest technologies and best practices in the field of installations.
  • Enhanced team collaboration with effective communication of project goals and requirements.
  • Maintained detailed records of completed installations, ensuring seamless handover to service departments for ongoing maintenance support.
  • Assisted in developing new procedures for more efficient installations based on emerging trends in the industry.
  • Laid out materials and system components to prepare for installation.
  • Installed complete systems at new residential and business construction sites.
  • Calculated materials and time needed for each job.
  • Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
  • Used appropriate PPE to reduce risks when working with electrical and communications systems.
  • Operated tools, equipment, and machinery according to safety standards.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Managed maintenance activities, supervised staff, and inspected equipment.
  • Checked, repaired and repacked survival equipment to meet specifications.
  • Tested systems, noting issues and completing preventive maintenance.
  • Worked with diverse types of weather and ground conditions.
  • Completed preventive maintenance on machines to enhance production and maintain quality.

Lead Installer

Over the Top Roofing
04.2010 - 03.2015
  • Improved customer satisfaction by providing efficient and accurate installations.
  • Reduced installation errors, implementing thorough quality control measures.
  • Mentored junior installers, fostering a positive learning environment for skill development.
  • Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
  • Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.
  • Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
  • Exceeded company targets consistently by completing high-quality installations ahead of deadlines.
  • Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
  • Streamlined installation processes for increased productivity and faster project completion.
  • Loaded and unloaded building materials used for construction.
  • Participated in industry training programs, staying updated on the latest technologies and best practices in the field of installations.
  • Enhanced team collaboration with effective communication of project goals and requirements.
  • Assisted in developing new procedures for more efficient installations based on emerging trends in the industry.
  • Laid out materials and system components to prepare for installation.
  • Installed complete systems at new residential and business construction sites.
  • Calculated materials and time needed for each job.
  • Developed customized installation plans to cater to individual client needs and preferences.
  • Completed troubleshooting of malfunctions and diagnosed issues.
  • Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
  • Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
  • Used appropriate PPE to reduce risks when working with electrical and communications systems.
  • Operated tools, equipment, and machinery according to safety standards.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Managed maintenance activities, supervised staff, and inspected equipment.
  • Worked with diverse types of weather and ground conditions.
  • Researched and implemented new technologies and equipment.

Installer

Lockard & Fortuny Roofing
05.2008 - 02.2010
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
  • Collaborated with team members to ensure smooth workflow and successful project completion.
  • Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
  • Calculated materials and time needed for each job.
  • Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
  • Ensured high-quality results by consistently following manufacturer specifications during installations.
  • Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
  • Expedited installation times with efficient scheduling and coordination of resources.
  • Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
  • Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
  • Completed projects within budget constraints through careful planning and resource management.
  • Used appropriate PPE to reduce risks when working with electrical and communications systems.
  • Fostered culture of continuous improvement, sharing best practices with new installers to elevate team performance.
  • Enhanced team morale and collaboration, leading by example and encouraging open communication during projects.
  • Improved team productivity with introduction of streamlined installation processes.
  • Achieved high levels of client satisfaction, carefully tailoring installation solutions to individual needs.
  • Accelerated project completion rates, coordinating effectively with team members to meet tight deadlines.
  • Facilitated smoother installations, organizing tools and materials in advance.
  • Customized installations to meet specific customer requirements, ensuring full functionality and satisfaction.
  • Optimized workflow by effectively prioritizing installation tasks, resulting in timely project completion.
  • Reduced callbacks for installation adjustments by ensuring quality control during initial setup.
  • Ensured safety compliance during installation projects, significantly reducing workplace incidents.
  • Reduced installation times through meticulous planning and execution, enhancing customer satisfaction.
  • Delivered training sessions to new hires, significantly improving their installation efficiency and safety awareness.
  • Boosted repeat business by providing exceptional service and follow-up on installation issues.
  • Mitigated potential installation hazards, conducting thorough pre-installation assessments.
  • Maintained up-to-date knowledge of industry standards and technology advancements, applying them to installations for optimal results.
  • Worked with diverse types of weather and ground conditions.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Researched and implemented new technologies and equipment.
  • Completed preventive maintenance on machines to enhance production and maintain quality.

Laborer/Installer

Coho Roofing
04.2006 - 09.2006
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
  • Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
  • Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
  • Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
  • Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
  • Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
  • Bolstered team morale with a positive attitude and willingness to help others when needed.
  • Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
  • Enhanced project timelines by collaborating effectively with team members on various tasks.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials onto trucks and trailers.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Cleaned and maintained tools, equipment and worksites.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Operated forklifts and boom lifts to complete various tasks.
  • Helped with erecting scaffolding and ladders.
  • Worked on sites, installing roofs and other exterior components.
  • Operated tools, equipment, and machinery according to safety standards.
  • Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
  • Optimized workflow by effectively prioritizing installation tasks, resulting in timely project completion.
  • Maintained up-to-date knowledge of industry standards and technology advancements, applying them to installations for optimal results.
  • Facilitated smoother installations, organizing tools and materials in advance.
  • Worked with diverse types of weather and ground conditions.

Laborer

Siegel Construction
04.2003 - 08.2003
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
  • Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
  • Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
  • Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
  • Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials onto trucks and trailers.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Cleaned and maintained tools, equipment and worksites.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Provided labor support to carpenters, masons and other skilled trades.

Laborer

Lees Custom Designs
05.2000 - 08.2002
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
  • Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
  • Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
  • Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
  • Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
  • Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
  • Bolstered team morale with a positive attitude and willingness to help others when needed.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials onto trucks and trailers.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Cleaned and maintained tools, equipment and worksites.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Provided labor support to carpenters, masons and other skilled trades.
  • Assisted in digging, trenching and backfilling trenches and foundations.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.
  • Mixed and poured concrete for variety of projects.
  • Helped with erecting scaffolding and ladders.
  • Helped with door and window installations.
  • Installed drywall, siding and other structural components.
  • Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.

Delivery Courier

Anchorage Daily News
04.1996 - 08.1998
  • Delivered news papers
  • Followed company policies and procedures during shift.
  • Delivered packages to customer doorsteps and business offices.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
  • Ensured safe transportation of packages with careful handling and secure storage methods.
  • Managed delivery route for optimal use of time and fuel.
  • Navigated complex urban environments swiftly and advanced planning techniques for efficient route management.
  • Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.

Education

No Degree - Business

Western State College of Colorado
Gunnison

No Degree - Business

University of Alaska Anchorage
Anchorage, AK

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Project management
  • Operations management
  • Business management
  • Business planning
  • Strategic planning
  • Project estimating
  • Staff management
  • Marketing
  • Team oversight
  • Financial management
  • Staff hiring
  • Business development
  • Business launch
  • Business administration
  • Business marketing
  • Consulting
  • Negotiation
  • Employee development
  • Bidding processes
  • Contract management
  • Cost reduction
  • Regulatory compliance
  • Talent development
  • Human resource management
  • Labor relations
  • Supply chain optimization
  • Attention to detail
  • Customer service
  • Decision-making
  • Teamwork and collaboration
  • Team leadership
  • Effective leader
  • Scheduling
  • Goal setting
  • Quality assurance
  • Inventory control
  • Inventory management
  • Purchasing and planning
  • Schedule management
  • Desktops, laptops, and mobile devices
  • Customer retention
  • Employee relations
  • Employee scheduling
  • Staff training/development
  • Delegating work
  • Performance improvement

Accomplishments

Built up three companies (Over the Top Roofing, Alaska Custom Gutters, Lochner Roofing) through my abilities to accomplish construction projects in the most efficient and highest quality of craftsmanship.

Affiliations

  • Sacred Heart Catholic Church

Certification

Private Pilot Certification

Interests

  • Cooking
  • I enjoy helping others and giving back to the community
  • I like working with my hands and fixing things
  • Youth Development Programs
  • Volunteering with youth sports programs as a coach
  • Woodworking
  • Music
  • Outdoor Recreation
  • Adventure Travel
  • Dance
  • Flying airplanes
  • Custom Crafting

Timeline

Owner

Lochner Roofing
08.2017 - 08.2024

Lead Installer

Alaska Custom Gutters
04.2015 - 12.2016

Lead Installer

Over the Top Roofing
04.2010 - 03.2015

Installer

Lockard & Fortuny Roofing
05.2008 - 02.2010

Laborer/Installer

Coho Roofing
04.2006 - 09.2006

Laborer

Siegel Construction
04.2003 - 08.2003

Laborer

Lees Custom Designs
05.2000 - 08.2002

Delivery Courier

Anchorage Daily News
04.1996 - 08.1998

No Degree - Business

Western State College of Colorado

No Degree - Business

University of Alaska Anchorage

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George Lochner