Operations Executive skilled in organizing and coordinating office administration to support organizational effectiveness, operational excellence and office safety. Thrives in fast-paced environment and accomplishes tasks with minimum supervision and eagerness to go above and beyond. Having over 32 years' of experience in the industry.
Overview
32
32
years of professional experience
Work History
Co-Founder / COO
Ecco Group USA, LLC
2020.01 - Current
Identified and pursued business development opportunities to grow organization and increase revenue.
Negotiated contracts and agreements to secure favorable terms and maximize profits.
Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.
Evaluated product or service by analyzing and interpreting data and metrics.
President
Total Marketing Concepts
2009.03 - 2019.06
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
Cultivated strong relationships with external partners to foster collaboration and maximize resources.
Reduced operational costs through strategic cost management initiatives.
Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
Senior Vice President, Operations
NCO Group ( RMH Teleservices /ITC)
1991.08 - 2009.03
Drove corporate revenue by creating strategies that fit perfectly with company's vision and mission.
Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
Networked with customers, prospects and partners at conferences and trade shows.
Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
Maintained consistent growth in revenue, contribution margin, operating profit and EBITDA.
Education
Bachelor of Science - Marketing
Temple University
Philadelphia, PA
Skills
Strategic Partnerships
Stakeholder Communication
Partnership Cultivation
Business Development and Retention
Stakeholder Relations
Board Reporting
Business Development
Customer Retention
Business Growth
Budget Development
Workforce Management
Policy and Procedure Implementation
Credit Score
750+
Timeline
Co-Founder / COO
Ecco Group USA, LLC
2020.01 - Current
President
Total Marketing Concepts
2009.03 - 2019.06
Senior Vice President, Operations
NCO Group ( RMH Teleservices /ITC)
1991.08 - 2009.03
Bachelor of Science - Marketing
Temple University
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