Summary
Overview
Work History
Education
Skills
Certification
Professional Highlights
Timeline
Generic

George Macyn

El Mirage,AZ

Summary

to secure a position with your company as an operations Supervisor.

A diplomatic leader skilled at facilitating dialogue that ultimately results in positive outcomes for all stakeholders. Demonstrated strengths and competencies in: Operations Support ~ Shipping/Receiving ~Process Improvement. Time Management ~Team Leadership ~Shipping Logistics ~ Warehousing ~ Inventory control.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Contract Logistic Supervisor

Kuehne & Nagel
Phoenix, AZ
04.2024 - Current
  • Supervised the daily operations in the shipping department
  • Warehouse management and manage product logistics
  • Using SAP to ship and receive the customer equipment
  • Third party logistics, loading and uploading trucks
  • Performed coaching, development, time keeping
  • Ensure compliance with quality standards such as ISO 9001
  • Demonstrated analytical thinking and problem-solving ability

Warehouse Associate

GXO Boeing Logistics
Goodyear, AZ
03.2023 - 03.2024
  • Shipping and receiving, warehouse management and product layout, creating customers’ orders, SAP order and shipping management, manage external vendors, adjust on hand inventory for damaged products, receive inbound shipment and processed orders in SAP to send equipment to our customer
  • Third party logistics, dealing with UPS, FedEx, DHL
  • Manage quarterly and yearly inventory count

Warehouse Lead

TEKsystems
Phoenix, AZ
08.2021 - 02.2023
  • Shipping and receiving, Warehouse management and product layout, manage Daily product logistics, creating excel documentation for each order, manage external vendors, use SAP to create customer’s orders, adjust on hand inventory for damaged products, receive RMA for different equipment and manage exchange for new equipment
  • Perform quarterly and yearly inventory count

Inventory Coordinator

Humana Warehousing
Phoenix, AZ
04.2017 - 05.2021
  • Drove performance and efficiency in a team environment and meet weekly and monthly goals
  • Administered performance management by diagnosing improvement opportunities and providing effective feedback to my team
  • Identified and established priorities to ensure compliance with corporate standards, regulatory requirements, shipping/receiving, weekly targets, and focus on constant enhancement and improvement of customer satisfaction
  • Performed end-of-year inventory count and system accuracy compliance
  • Managed drug distribution from different vendors and inserted medication quantity and lot numbers into the warehouse system
  • Stored medications into the warehouse according to their values
  • Managed external venders, and controlled shipping and receiving expenses

Technical Support Team Supervisor

Pace America Inc.
Tempe, AZ
09.2004 - 11.2016
  • Supervised day-to-day operations and drove (KPI) for my agents
  • Achieved business objectives and performance goals while ensuring operational efficiencies through planning, continuous monitoring and analysis of the contact center operation
  • Delivered excellent internal and external customer satisfaction by demonstrating exemplary leadership
  • Developed teams in operation support and customer service
  • Performed monthly and yearly performance reviews for merit increases
  • Ensure compliance with quality standards such as ISO 9001 and TL9000
  • Performed coaching, development, and disciplinary action including termination
  • Directed the flow of work assignments for associates under my leadership
  • Provided coaching and development for employees on my team and delivered action plans and corrective action when it’s necessary
  • Performed cycle count, and inventory control
  • Experience in initiating positive relations with associates, and the ability to direct, coach, support, delegate and maintain morale
  • Demonstrated analytical thinking and problem-solving ability
  • Ability to work in a deadline driven environment, without sacrificing quality

Parts and Service Team Manager

Sears Holdings
Tempe, AZ
07.1995 - 08.2004
  • Created, managed, and implemented strategic and tactical plans for daily operations for the parts department and customer support; established work priorities, and addressed customer inquiries while meeting cost, productivity, and quality goals
  • Orchestrated turnaround of sub-standard performance, achieving, or exceeding all key performance indicators: developed procedures to maximize productivity and efficiency
  • Administered performance management by diagnosing improvement opportunities
  • Provided effective feedback, coaching, training, professional development, and corrective action
  • Reviewed daily statistics to measure staff performance and develop process improvements
  • Monitored staff and caller interaction to ensure quality assurance standards were met
  • Performed quality audits as well as developed and reviewed performance reports to improve performance levels and achieve corporate objectives
  • Performed Inventory control and monthly cycle count in a warehouse environment
  • Performed shipping and receiving, picking, packing, and ABC inventory

Education

Bachelor’s Degree -

Business Management

Certified -

Supply Chain Logistics, Distribution, and Inventory Control management

Skills

  • Operations support
  • Shipping/Receiving
  • Process improvement
  • Time management
  • Team leadership
  • Shipping logistics
  • Vendor management
  • Analytical thinking
  • Customer service
  • Payroll processing
  • Project management
  • Performance management
  • Inventory control
  • SAP management
  • Warehouse management

Certification

  • OSHA Certified Forklift Operator
  • Microsoft Outlook
  • Excel
  • Power Point
  • Avaya
  • Access
  • Supply Chain Management
  • Distribution
  • Logistics
  • Certified in the area of Supply Chain Logistics
  • Inventory Control management

Professional Highlights

  • Recipient of several Certificates of Achievement, for Leadership & Team Building
  • Appointed as a POC for new line of business, and building relationships with internal and external clients.
  • Rewarded Five Star Award for leading teams in all scorecard metrics.

Timeline

Contract Logistic Supervisor

Kuehne & Nagel
04.2024 - Current

Warehouse Associate

GXO Boeing Logistics
03.2023 - 03.2024

Warehouse Lead

TEKsystems
08.2021 - 02.2023

Inventory Coordinator

Humana Warehousing
04.2017 - 05.2021

Technical Support Team Supervisor

Pace America Inc.
09.2004 - 11.2016

Parts and Service Team Manager

Sears Holdings
07.1995 - 08.2004

Bachelor’s Degree -

Business Management

Certified -

Supply Chain Logistics, Distribution, and Inventory Control management

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George Macyn