Jose Cerda
Katy,TX
Summary
Experienced technician with a strong background in equipment maintenance and repair services. Demonstrated ability to utilize various hand tools and mechanical equipment for installations and troubleshooting, ensuring adherence to safety protocols. Successfully inspected project sites to identify potential issues, leading to effective solutions that improved operational efficiency. Proven skills in customer service, assisting clients with product selection and providing clear explanations of service options.
Overview
7
7
years of professional experience
Work History
Technician
Cova Outdoor Construction Salesman & Landscaping
Houston, TX
01.2023 - Current
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Installed new appliances, wiring and machinery in homes with defective equipment.
- Inspected the project site prior to beginning work in order to identify any potential issues or hazards that need addressing before starting the job.
- Installed drywall, framing, insulation, cabinetry, countertops and trim.
- Measured and cut materials to fit specific dimensions for remodeling projects.
- Assisted with customer requests and answered questions to improve satisfaction.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Garage Door Technician
Garage Door & Gates Services
Houston, TX
01.2020 - 01.2023
- Assisted customers with selecting appropriate accessories for their garage door system based on individual needs and preferences.
- Inspected and diagnosed issues with garage door systems, including motors, springs, cables, rollers, and tracks.
- Explained customer service options available for repair or replacement of a wide range of products.
- Operated lifts, winches and chain falls to move heavy curtain doors.
- Took accurate measurements and estimated materials and time for each job.
- Instructed building and homeowners in strategies for care and maintenance of doors.
- Adhered strictly to safety protocols while working at customer sites.
Technician
Discount Tire
Katy, TX
01.2018 - 01.2020
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Conducted preventive maintenance procedures according to established schedules.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Completed scheduled appointments on time to drive quality service.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Operated equipment and machinery according to safety guidelines.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Utilized hand tools to properly splice cables.
Education
Diploma -
Raines High School
Katy, TX06.2021
Skills
- Equipment maintenance
- Customer service
- Problem solving
- Material estimation
- Heavy lifting
- Site inspection
- Workload management
- Verbal and written communication
- Attention to detail
- Preventative maintenance
- Mechanical tools
- Equipment operation
- Repair services
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Technician
Cova Outdoor Construction Salesman & Landscaping
01.2023 - Current
Garage Door Technician
Garage Door & Gates Services
01.2020 - 01.2023
Technician
Discount Tire
01.2018 - 01.2020
Diploma -
Raines High School