Summary
Overview
Work History
Education
Skills
Timeline
Rookie Manager of the Year 2024
Generic

George Martinez

16 Ona Lane,NY

Summary

Dynamic Store Manager with a proven track record at Dollar General, excelling in customer service and inventory management. Enhanced sales through innovative merchandising strategies and effective team leadership, fostering a positive work environment. Skilled in training and mentoring staff, driving performance improvements, and ensuring operational excellence.

Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.

Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Overview

25
25
years of professional experience

Work History

Store Manager

Dollar General
04.2024 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
  • Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
  • Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.

Fabrication Welder

Orange County Iron Workers LLC
03.2022 - 04.2024
  • Measured and cut metal pieces to correct length and angle to attain proper fit and alignment of pieces.
  • Maintained high-quality workmanship through consistent attention to detail and adherence to specifications.
  • Maintained clean and organized work area to prevent workplace accidents.
  • Read and followed blueprints and weld diagrams.
  • Finished welding and fabrication projects using grinders.
  • Utilized various tools, such as grinders and cutting torches, for proper preparation of materials prior to welding processes.
  • Used cutting torches to shape and cut metal for fabrication projects.
  • Demonstrated versatility in welding techniques, applying appropriate methods for each specific project requirement.
  • Communicated with supervisors and engineers to verify quality of finished work met specifications.
  • Collaborated with team members to streamline workflow and increase overall project efficiency.
  • Reviewed blueprints and schematics to ensure accurate fabrication according to design specifications.
  • Prepared surfaces for welding by smoothing and removing debris to achieve proper adhesion and weld quality.
  • Documented welding on specified work order.
  • Contributed to the successful completion of large-scale projects by efficiently collaborating with multidisciplinary teams.
  • Performed preventative maintenance and minor repairs on welding and fabrication equipment to keep in optimum working condition.
  • Ensured safety compliance by adhering to industry standards and company guidelines in all tasks performed.
  • Increased customer satisfaction with timely delivery of high-quality products that met or exceeded expectations.
  • Resolved weld-related problems by researching and using appropriate repair practices.
  • Enhanced productivity by implementing efficient welding techniques and processes.
  • Reduced material waste for improved cost savings with precise fabrication measurements.
  • Completed complex projects on time by effectively prioritizing tasks and managing resources.
  • Checked cut length frequently for deviations in cut length specs.
  • Improved project timelines by regularly evaluating progress against established goals and adjusting strategies as necessary.
  • Implemented innovative solutions for complex fabrication challenges, resulting in increased efficiency without sacrificing quality.
  • Optimized equipment performance by performing routine maintenance checks and promptly addressing issues as they arose.
  • Consistently met or surpassed production targets while maintaining an unwavering commitment to safety and quality standards.
  • Mentored junior welders on best practices, fostering a culture of continuous improvement within the team environment.
  • Supported quality assurance initiatives through thorough inspection of completed work, ensuring compliance with industry standards.
  • Expanded skill set by participating in ongoing professional development opportunities, including workshops and seminars.
  • Tested strength and quality of welds using tension, bend and penetration tests.
  • Provided input into selection of welding supplies, negotiating best deals to make welding process efficient and cost-effective.
  • Developed strong working relationships with vendors and suppliers, enhancing communication channels for streamlined procurement processes.
  • Increased workshop efficiency, organizing supplies and tools for easy access and reduced setup times.
  • Completed complex welding projects for critical infrastructure, ensuring strict adherence to project specifications and timelines.
  • Enhanced team skill levels by sharing expert knowledge and techniques in welding and fabrication practices.
  • Customized welding solutions for unique client requirements, enhancing customer satisfaction and repeat business.
  • Adapted quickly to new welding technologies and materials, keeping company at forefront of industry advancements.
  • Conducted thorough inspections of welds to ensure compliance with industry standards and project specifications.
  • Enhanced workshop safety by consistently adhering to all health and safety protocols during welding tasks.
  • Enhanced project visual appeal, applying advanced finishing techniques for aesthetic welds.
  • Achieved high-quality finishes by meticulously preparing materials before welding and performing detailed post-weld cleanups.
  • Ensured precision in metal fabrication by accurately reading and interpreting blueprints and design plans.
  • Improved product durability with skilled MIG, TIG, and stick welding techniques.
  • Strengthened client trust and confidence by consistently delivering projects that met or exceeded quality expectations.
  • Maintained welding equipment to optimal standards, minimizing downtime and maximizing productivity.
  • Contributed to successful project certifications by maintaining comprehensive records of welding procedures and results.
  • Custom-built specialized welding fixtures to improve project efficiency and accuracy.
  • Facilitated team collaboration, leading to on-time completion of high-priority projects by coordinating effectively with other tradespersons.
  • Reduced material waste with careful planning and precise cutting techniques.
  • Welded metal components in vertical, overhead and flat positions.
  • Cut, grinded and bent edges of materials to be joined for snug fit using power grinders and hand tools.
  • Bolted, clamped and tack-welded parts to secure components prior to welding.

Assistant Manager

Tractor Supply
01.2020 - 03.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Analyzed sales data to identify trends and adjust inventory orders accordingly.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Negotiated with suppliers to secure better pricing, reducing operational costs.
  • Coordinated with vendors for timely inventory replenishment, ensuring product availability.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Facilitated team-building activities, enhancing team cohesion and morale.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
  • Developed marketing strategies to attract new customers, increasing foot traffic.
  • Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Conducted performance evaluations, identifying areas for development and rewarding strong performance.
  • Assisted in budget preparation, ensuring alignment with financial goals.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Implemented staff training programs to elevate service standards and knowledge.
  • Enhanced team productivity by streamlining operational processes.
  • Improved operational efficiency by adopting new technology for inventory management.
  • Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Seafood Manager

Price Chopper
03.2007 - 01.2020
  • Prepared and placed seafood cuts and products in display counter to appeal to customers.
  • Wrapped, weighed, labeled and priced cuts of seafood.
  • Created clean and inviting appearance for fresh seafood cases to encourage sales.
  • Provided detailed information to customers about available seafood products and self-service items.
  • Managed daily work schedules for seafood staff.
  • Trained team members on proper ways to cut variety of fish to eliminate waste from incorrect cutting.
  • Increased sales volume by implementing targeted marketing initiatives and seasonal promotions.
  • Optimized department layout for easier navigation and enhanced shopping experience.
  • Oversaw daily operations, ensuring proper staffing levels, efficient workflow, and timely order processing.
  • Spearheaded sustainability initiatives that contributed towards reducing environmental impact by sourcing from eco-friendly vendors.
  • Developed creative merchandising displays for improved product visibility and sales growth.
  • Streamlined inventory management for increased efficiency and reduced waste.
  • Conducted regular quality control checks for optimal freshness and compliance with food safety regulations.
  • Utilized data-driven analysis to inform decision-making processes related to product assortment, pricing, and promotional strategies.
  • Implemented effective staff training programs, resulting in knowledgeable and efficient team members.
  • Conducted regular competitor analysis to maintain market competitiveness within the local area''s seafood offerings.
  • Coordinated with other departments to optimize cross-merchandising opportunities for increased revenue generation.
  • Participated in vendor negotiations to secure favorable pricing terms while maintaining quality standards.
  • Assisted in creating an approachable atmosphere where customers could learn about different types of seafood options as well as their preparation methods.
  • Maintained a clean, organized, and safe work environment in accordance with company standards.
  • Established performance benchmarks for staff accountability, resulting in improved productivity levels across the department.
  • Managed budgeting and pricing strategies to maximize profitability without compromising quality.
  • Collaborated with suppliers to ensure consistent delivery of fresh, sustainably-sourced seafood.
  • Enhanced customer satisfaction by providing high-quality seafood products and exceptional service.
  • Promoted a culture of continuous improvement through employee feedback and process evaluation.
  • Fostered strong relationships with customers by addressing inquiries promptly and professionally.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Developed detailed plans based on broad guidance and direction.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Launched quality assurance practices for each phase of development
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Merchandiser/Warehouse Worker

Coca-Cola
11.2000 - 03.2007
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Verified products appeared at correct locations in proper quantities.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.
  • Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
  • Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
  • Collaborated with store management to develop promotional plans and execute timely merchandise resets.
  • Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
  • Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
  • Negotiated with suppliers for timely and cost-efficient product deliveries, maintaining inventory flow.
  • Increased customer engagement by providing knowledgeable product recommendations.
  • Implemented sustainability practices in merchandise handling, contributing to company's green initiatives.
  • Streamlined restocking process, reducing time from shipment arrival to floor display.
  • Improved product visibility by strategically organizing merchandise on showroom floors.
  • Engaged with customers to gather feedback on product selection and store layout, incorporating insights into merchandising decisions.
  • Assisted in development of online merchandise catalog, expanding product reach and availability.
  • Coordinated seasonal clearance sales, effectively managing inventory levels and maximizing revenue opportunities.
  • Coordinated with store management to identify and capitalize on cross-merchandising opportunities.
  • Conducted market research to stay ahead of industry trends and adjust merchandising strategies accordingly.
  • Facilitated training sessions for new merchandisers, improving team skills and performance.
  • Enhanced customer shopping experience with meticulous attention to product placement and accessibility.
  • Fostered collaborative team environment, leading to more efficient merchandise handling and display setup.
  • Customized store layouts to maximize foot traffic and product exposure, enhancing sales potential.
  • Boosted sales through effective collaboration with marketing team on promotional displays.
  • Developed and implemented seasonal merchandise plans, aligning inventory with consumer trends.
  • Achieved significant reduction in overstock through precise demand forecasting.
  • Optimized visual merchandising to create compelling product presentations that attracted and retained customers.
  • Ensured optimal stock levels to meet customer demand, conducting regular inventory assessments.
  • Monitored competitor activity, adapting strategies to maintain competitive advantage.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Collaborated with store managers to determine best placement for merchandise displays.
  • Organized store merchandise racks by size, style, and color.
  • Arranged consistent shelves, bins, and racks at [Number] locations by following established planograms.
  • Created visual displays to highlight new and featured products.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Developed merchandising strategy to efficiently move overstock.
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Proposed new ideas and concepts to enhance merchandise displays.
  • Developed themes, props and lighting for merchandise displays.
  • Incorporated new design techniques to create innovative and eye-catching displays.
  • Scheduled regular maintenance and repair of displays for longevity.
  • Monitored store traffic and customer engagement to determine display effectiveness.
  • Developed visual merchandising plans and strategies to promote store offerings.
  • Analyzed customer feedback and shopper trends to inform display designs.
  • Used props and lighting to enhance appearance and visibility of displays.
  • Utilized paper, fabric and props to create displays.
  • Investigated current trends and innovative techniques to create unique displays.
  • Presented store update suggestions and layouts to management and stakeholders.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Improved record-keeping accuracy, diligently updating warehouse management system with transaction details.
  • Streamlined receiving process to minimize idle time, carefully inspecting and sorting incoming shipments.
  • Optimized storage space, rearranging items to better utilize available square footage.
  • Reduced waste, implementing recycling procedures for packaging materials.
  • Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
  • Enhanced physical inventory counts, participating in semi-annual audits to verify stock levels.
  • Fostered culture of continuous improvement, suggesting process enhancements that were subsequently implemented.
  • Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
  • Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.
  • Reduced order processing times with meticulous attention to order picking and packaging.
  • Bolstered security measures, monitoring surveillance equipment and conducting routine checks to prevent theft.
  • Enhanced order fulfillment accuracy, double-checking each order against its picking list.
  • Streamlined inventory management, updating records to reflect real-time stock levels.
  • Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
  • Ensured compliance with health and safety regulations, conducting regular training sessions for new and existing staff.
  • Achieved near-perfect inventory accuracy through diligent cycle counting and discrepancy resolution.
  • Boosted team morale and productivity by leading morning briefings and setting clear daily objectives.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Assembled pallets and crates for secure transportation of materials.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Operated equipment while observing standard safety procedures.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Helped train new employees in safe practices and warehouse procedures.
  • Managed warehouse operations and verified proper shipment procedures.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Strapped items down over protective padding to secure throughout transportation.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.

Education

Associate of Applied Business - Business Administration

SUNY Empire State College
Saratoga Springs, NY

High School Diploma -

Newburgh Free Academy
Newburgh, NY
06-1994

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management
  • Training and mentoring
  • Team leadership
  • Friendly and positive
  • Outstanding communication skills
  • Team leadership and coaching
  • Inventory management
  • Store merchandising
  • Cash management
  • Retail inventory management
  • Shift scheduling
  • Employee training
  • Inventory control
  • Recruitment and hiring
  • POS systems
  • Goals and performance
  • Team building and leadership
  • Recruiting and hiring
  • Operations management
  • Supply ordering
  • Policies and procedures
  • Store displays
  • Staff management
  • Staff supervision
  • Sales expertise
  • Employee scheduling
  • Accurate cash handling
  • Work Planning and Prioritization
  • Opening and closing procedures
  • Documentation and reporting

Timeline

Store Manager

Dollar General
04.2024 - Current

Fabrication Welder

Orange County Iron Workers LLC
03.2022 - 04.2024

Assistant Manager

Tractor Supply
01.2020 - 03.2022

Seafood Manager

Price Chopper
03.2007 - 01.2020

Merchandiser/Warehouse Worker

Coca-Cola
11.2000 - 03.2007

Associate of Applied Business - Business Administration

SUNY Empire State College

High School Diploma -

Newburgh Free Academy

Rookie Manager of the Year 2024

I started working for Dollar General. Only had 5 days of training and was giving a store. With all my experience I was able to perform at a high level. While also assisting other managers that have been there longer. I became the go to person to help fix broken stores. Only 6 months in and I was giving the award at our yearly cascade meeting.

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