Passionate military non-commissioned officer with demonstrated success in leading operations. Skilled in crisis management, personnel supervision and mission execution with the ability to adapt creatively. Strong emotional intelligence and committed to successfully handling stress in high-pressure situations.
Overview
11
11
years of professional experience
Work History
CBRN Operations NCOIC
United States Marine Corps
04.2014 - 08.2023
Handled administrative requirements, maintained records and submitted operational reports.
Coordinated activities of subordinate personnel to support mission success.
Led team in developing strategic plans to meet operational objectives.
Trained and mentored personnel in combat operations and tactics.
Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
Analyzed intelligence reports and identified potential tactical threats.
Integrated intelligence activities into other military operations, plans and programs.
Non-Profit Director
Toys For Tots
09.2020 - 01.2023
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Assisted in organizing and overseeing assignments to drive operational excellence.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Customer Service Representative
Lowes Home Improvment
10.2012 - 02.2014
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Built customer loyalty and retention by delivering excellent shopping experiences.
Thunderbird Challenge Program - Shift Supervisor at United States Marine Corps, United States MarineThunderbird Challenge Program - Shift Supervisor at United States Marine Corps, United States Marine
Director of Food, Hospitality and Commercial Recreation at United States Marine Corps, Marine Corps Community ServicesDirector of Food, Hospitality and Commercial Recreation at United States Marine Corps, Marine Corps Community Services